Top Notch Awareness Training with a Polish
November 24, 2022

Top Notch Awareness Training with a Polish

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Awareness Training

Mimecast Awareness Training awareness training provides an ongoing content and awareness throughout the business at all levels, from new starters to longstanding members of the business. Bringing existing employees up to a good level off awareness (and keeping it there) was initially a challenge, and this is ongoing as attack vectors change and employee turnover ensures we need an ongoing solution to education and awareness that was engaging and that we could easily report on via MI and identify and act on areas for improvement.
  • Engaging content
  • Professionally presented with a high level of polish and production
  • Dynamic MI with pivoted actions to resolve pinch points
  • Integration with AD infrastructure to minimize roll-out workload and expense
  • Custom Templates take time investment to get right
  • Group templates and training are more US orientated that UK
  • Ease of rollout and integration
  • Dynamic MI and resolution of pinch points
  • High quality engaging content
  • Content that is updated and added to on a regular basis
  • We have established a measurable increase in awareness for users to the business
  • Quicker onboarding for new employees and getting up to speed in terms of awareness
  • Real world reduction in users live bad links and bad email interaction
We looked at KnowBe4 on a number of occasions, but the lack of integration and costings made it a difficult sell at board level for us.

Do you think Mimecast Awareness Training delivers good value for the price?

Yes

Are you happy with Mimecast Awareness Training's feature set?

Yes

Did Mimecast Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Mimecast Awareness Training go as expected?

Yes

Would you buy Mimecast Awareness Training again?

Yes

For regular user level training this is very effective, but for more "high roller" type users this can be a bit of a generic approach that doesn't go down as well or is engaging.

Mimecast Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
8
Training Gamification
7
Industry-Specific Security Training
8
Individualized Security Training Plans
7
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
8
Role-based user permissions
8
Single sign-on capability
8