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Mimecast Threat Intelligence vs. OpenText Core Endpoint Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mimecast Threat Intelligence

    Score7.5 out of 10
    N/AMimecast offers a threat intelligence service, including the company's Threat Intelligence Dashboard, threat remediation, and the Mimecast Threat Feed for integration threat intelligence into compatible SIEM or SOAR platforms.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Considered Both Products
    Mimecast
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of Mimecast Threat Intelligence and OpenText Core Endpoint Backup
    Feature
    Mimecast Threat Intelligence
    -
    Ratings
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Instant recovery00 Ratings8.01 Ratings
    Recovery verification00 Ratings4.01 Ratings
    Multiple backup destinations00 Ratings9.01 Ratings
    Incremental backup identification00 Ratings5.01 Ratings
    Backup to the cloud00 Ratings10.01 Ratings
    Deduplication and file compression00 Ratings4.01 Ratings
    Flexible deployment00 Ratings4.01 Ratings
    Management dashboard00 Ratings6.01 Ratings
    Platform support00 Ratings4.01 Ratings
    Retention options00 Ratings4.01 Ratings
    Encryption00 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Mimecast Threat Intelligence and OpenText Core Endpoint Backup
    Feature
    Mimecast Threat Intelligence
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings
    Malware protection00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings4.01 Ratings
    Best Alternatives
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    No answers on this topic
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Likelihood to Recommend
    8.0
    (5 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    9.7
    (6 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Mimecast Threat IntelligenceOpenText Core Endpoint Backup
    Likelihood to Recommend
    Mimecast
    I think Mimecast is great for companies who want granular control over their email. Once it is setup, it really does just run along without IT needing to get involved too much. Any time we have 'issues' - such as incorrectly blocked emails or attachments, we can easily figure out what we need to do and how to fix it. Mimecast is great for teams who don't want to sit there all day and manage and look at emails. It would suit a large organisation who want deep control.
    Incentivized
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    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
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    Pros
    Mimecast
    • Because all incoming and outgoing (with journaling setup for internal email) go through Mimecast it is a one-stop-shop for searching out emails from past months or years. It is light years better than using local archives such as .pst files.
    • Since they touch all incoming email Mimecast is excellent our filtering out spam, malware and virus emails before it even gets to your server whether on-premise or in the cloud.
    Incentivized
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    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
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    Cons
    Mimecast
    • The interface for the threat intel dashboard could use some updating
    • Slowness in the console persists occassionally
    Incentivized
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    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
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    Likelihood to Renew
    Mimecast
    It works perfectly and is really easy to manage when you understand the menu and how it works. It really is 'set and forget' with minor changes needed from time to time to blacklist and whitelist senders and domains. It makes our life really easy and gives us a lot of data to understand how or business and users operate.
    Incentivized
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    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
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    Support Rating
    Mimecast
    Mimecast has a 24 hours phone hotline available to assist you with issues as they arise. This is the typical help desk situation where you reach level one and go to level two if this issue is extensive however I have found their level one techs to more than capable of dealing with most issues I have called about. The only negative I would mention is that their email support is less hardy when it comes to response time so I have grown to realize that calling is the only way to get timely support.
    Incentivized
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    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Online Training
    Mimecast
    I was shown the areas we would need to use and understand, along with the settings. It was perfect as it didn't go too deep.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Mimecast
    we were not using any other products before Mimecast. It is working perfectly as per our needs.
    Incentivized
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    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Return on Investment
    Mimecast
    • Saves time and manpower as the console can easily be managed by 1 person
    • Using the continuity feature could potentially save an email outage from preventing an organization from conducting business.
    Incentivized
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    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
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    ScreenShots