Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MindManager
Score 8.9 out of 10
N/A
MindManager is a mind mapping and project management tool that aims to boost users’ productivity. It is designed to facilitate a wide range of project types, and includes cross-platform functionality and 3rd party integrations.
$99
per year
Zoho CRM
Score 8.3 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
MindManagerZoho CRM
Editions & Modules
MindManager for Microsoft Teams
$99
per year
Annual Subscription
$169
per year
Organizations
Contact sales team
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
MindManagerZoho CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
More Pricing Information
Community Pulse
MindManagerZoho CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
MindManagerZoho CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.1
259 Ratings
Customer data management / contact management00 Ratings8.4251 Ratings
Workflow management00 Ratings8.0238 Ratings
Territory management00 Ratings7.9175 Ratings
Opportunity management00 Ratings8.3226 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.8225 Ratings
Contract management00 Ratings8.3180 Ratings
Quote & order management00 Ratings7.9177 Ratings
Interaction tracking00 Ratings8.0223 Ratings
Channel / partner relationship management00 Ratings8.0169 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
7.4
199 Ratings
Case management00 Ratings7.5192 Ratings
Call center management00 Ratings7.3154 Ratings
Help desk management00 Ratings7.5172 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.4
237 Ratings
Lead management00 Ratings8.6232 Ratings
Email marketing00 Ratings8.3195 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.2
237 Ratings
Task management00 Ratings8.4224 Ratings
Billing and invoicing management00 Ratings8.1161 Ratings
Reporting00 Ratings8.2216 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.2
231 Ratings
Forecasting00 Ratings7.9195 Ratings
Pipeline visualization00 Ratings8.3210 Ratings
Customizable reports00 Ratings8.4222 Ratings
Customization
Comparison of Customization features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.0
250 Ratings
Custom fields00 Ratings8.5248 Ratings
Custom objects00 Ratings8.2195 Ratings
Scripting environment00 Ratings7.6155 Ratings
API for custom integration00 Ratings7.8178 Ratings
Security
Comparison of Security features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.7
238 Ratings
Single sign-on capability00 Ratings8.7208 Ratings
Role-based user permissions00 Ratings8.7233 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
8.0
148 Ratings
Social data00 Ratings8.0147 Ratings
Social engagement00 Ratings7.9140 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
7.6
188 Ratings
Marketing automation00 Ratings7.9185 Ratings
Compensation management00 Ratings7.4122 Ratings
Platform
Comparison of Platform features of Product A and Product B
MindManager
-
Ratings
Zoho CRM
7.9
208 Ratings
Mobile access00 Ratings7.9208 Ratings
User Ratings
MindManagerZoho CRM
Likelihood to Recommend
9.5
(167 ratings)
8.5
(282 ratings)
Likelihood to Renew
9.1
(20 ratings)
9.2
(33 ratings)
Usability
8.4
(13 ratings)
8.3
(176 ratings)
Availability
9.1
(7 ratings)
9.0
(3 ratings)
Performance
9.1
(5 ratings)
9.0
(3 ratings)
Support Rating
8.0
(17 ratings)
8.4
(73 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Online Training
6.4
(1 ratings)
9.0
(5 ratings)
Implementation Rating
9.1
(6 ratings)
7.9
(16 ratings)
Configurability
9.1
(2 ratings)
8.1
(125 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.4
(22 ratings)
Ease of integration
9.1
(1 ratings)
8.2
(2 ratings)
Product Scalability
7.3
(3 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
8.5
(7 ratings)
Vendor post-sale
9.1
(2 ratings)
9.6
(2 ratings)
Vendor pre-sale
9.1
(2 ratings)
9.2
(2 ratings)
User Testimonials
MindManagerZoho CRM
Likelihood to Recommend
Corel Corporation
This is the single best tool to help visual learners express themselves on complex matters in my opinion. I have tried and used other programs that have certain elements, but this is far and away from the best option for me. The more complex the problem, the more that using this pays off. I tend to start in almost brainstorming mode and then move to group items and either arrange them in terms of process flow or simply organizationally.
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Zoho Corporation
The default configuration has been useful from day one. It is easy to learn, and that facilitated rapid adoption. With a little effort, custom fields and formulas can be added to suit particular needs. It is also easy to define custom views and filters, which are "remembered" and available the next time you log on.
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Pros
Corel Corporation
  • Great to segment things out (projects, organizational charts, processes, workloads, etc) and gives you a full picture of the job.
  • It is user friendly, simple to use, and powerful.
  • MS Office and Teams integration is great. Allows for easy collaboration.
  • Great GUI and visuals
  • Excellent method for project planning and brainstorming
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Zoho Corporation
  • Provide a shared single source of Customer information (classic CRM)
  • Allow us to easily create automations relevant to each department's functionality
  • CRM allowed us to bring up each department separately using in-house designed views with easily created logic functionality applied to fields within each view
  • Build custom reports and dashboards starting with supplied off the shelf examples
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Cons
Corel Corporation
  • I find formatting a challenge. Example, make all the boxes the same format and fonts so when you add a box, it understands the format of the top level box.
  • I have played around with some of the templates but find creating my own each time is better route. The project plan template is very good but I find myself deleting boxes and again, takes more time than creating a new map every time.
  • I try to get colleagues to use MM but they are intimidated by the UI. I am really comfortable with it but to them it can look more complex than it really is.
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Zoho Corporation
  • The availability of the case module in all versions. For a small company it is useful but the investment is high.
  • Although web forms are easy to implement, it is not so easy to adapt them to web design.
  • I would like the LinkedIn social network to be included
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Likelihood to Renew
Corel Corporation
I feel the main issues of the old Mindjet seem to be gone with the
Corel purchase. With the huge advance of sharing via browser HTML even 1
user can affect many. And, actually, using MM kind of forced my rigid
brain to rethink how I categorize and classify information/projects.
The
idea of paying $69USD for an annual cost is more than fair and a great
model for Corel/Mindjet to keep rolling out improvements!
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Zoho Corporation
Zoho has been a wonderful tool for us for several years and there is so much more we can do with it. New features are released often which give a team like us the option to further fine tune our business process management techniques. I honestly couldn't imagine running our business not on Zoho.
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Usability
Corel Corporation
MindManager is very intuitive. The user interface is not cluttered and the ribbon icons are easy to understand. Several excellent "how-to" videos are available on the MindManager site as well as on YouTube. MindManager starts quickly and the user interface is very responsive. Launching other programs from MindManager such as Excel is very fast and issue free. The browsing feature is lightning fast. The drag-and-drop capability is also very fast and reliable.
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Zoho Corporation
Compared to our previous CRM, Zoho is a breeze. I can look up customers and reports with no issue. There are times when it may be difficult to find something, but I assume that is because I am not in Zoho every day like the sales team is. It does everything we need very simply, so I would definitely recommend it to others.
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Reliability and Availability
Corel Corporation
Never had any errors.
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Zoho Corporation
No answers on this topic
Performance
Corel Corporation
The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.
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Zoho Corporation
No answers on this topic
Support Rating
Corel Corporation
I have called technical support a few times. During the COVID Crisis, I called a few times repeatedly due to a rush request. The technical support guy called me back in minutes. He somehow knew that I had called repeatedly and wanted to make sure my issue was resolved immediately
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Zoho Corporation
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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In-Person Training
Corel Corporation
No answers on this topic
Zoho Corporation
It was harder to learn when there were mostly real estate users in the room. We are sales solely.
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Online Training
Corel Corporation
The videos are not well categorized...I had to do a bit of digging to get what I wanted and many videos on older versions. If Mindjet was to improve the titles used that would help.
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Zoho Corporation
Online training is tough, but Zoho and their partners do a good job of explaining things.
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Implementation Rating
Corel Corporation
Not applicable
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Zoho Corporation
I feel like our implementation went smoothly, certainly better than I had expected. We did run into some issues (which is inevitable when you are implementing it inhouse rather than engaging an external team) but we were really happy with the quality of support we received from Zoho. Whenever we raised an issue to their support team, they either provided us the resolution on the spot or got back to us with an answer in a very acceptable time frame. We were also very happy with the amount of customization Zoho offered in setting up the CRM to the way we needed it to work. Lastly, training our users on it was a smooth experience as well. Zoho has a very detailed help section and their support team is always available.
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Alternatives Considered
Corel Corporation
Both are equally good. Sparx Systems Enterprise Architect is used to get the models in a more technical format in comparison to the MindManager. MindManager is easier to use in comparison to Sparx Systems Enterprise Architect. MindManager makes collaboration easy and can be understood by a layman and does not need to have specific software training.
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Zoho Corporation
Zoho is a much more inexpensive solution compared to Salesforce, yet it provides a lot of the same tools that the leading competitor provides. For us, it came down to the overall value of the product based on the final price to implement and use.
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Contract Terms and Pricing Model
Corel Corporation
No answers on this topic
Zoho Corporation
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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Scalability
Corel Corporation
A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.
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Zoho Corporation
No answers on this topic
Professional Services
Corel Corporation
No answers on this topic
Zoho Corporation
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
Corel Corporation
  • When scope planning before I was introduced to this tool, I needed to make one master Work Breakdown Structure (WBS) for the entire project and move on. With MindMapper, I typically generate about 20 WBS-like charts throughout the project, which encouraged conversation with staff members. The major key in such ease of use has been some well thought out and very intuitive keystroke planning that allows me to keep up with the free flow of ideas.
  • This software's cross-functional capability allowed 10 engineers to create their projects directly within their own environment without use of a virtual machine.
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Zoho Corporation
  • We had Zoho CRM early on when it wasn't quite as robust as it is now, so there have been vast improvements, which also puts us at a disadvantage for falling into old ways of doing things rather than exploring new ways that we always wanted in the beginning.
  • One thing we were able to do is get rid of MailChimp and slowly migrate to Campaigns
  • Eventually I would like to migrate Zoom to Meeting but it's just not quite there yet.
  • Also, I do have to say going just from the CRM to Zoho One was a VAST improvement where many apps were available. At first, I was so disappointed in the CRM but with all the integrations it's been so much better!
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