TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MindTickle

    Score8 out of 10
    N/AMindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.N/A

    Zoom Revenue Accelerator

    Score8.7 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    MindTickleZoom Revenue Accelerator
    Editions & Modules
    No answers on this topic
    Zoom Revenue Accelerator
    Contact Sales
    Offerings
    Pricing Offerings
    MindTickleZoom Revenue Accelerator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MindTickleZoom Revenue Accelerator
    Considered Both Products
    MindTickle
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    80%
    Implementation went as expected
    24 Answers
    Features
    MindTickleZoom Revenue Accelerator
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of MindTickle and Zoom Revenue Accelerator
    Feature
    MindTickle
    -
    Ratings
    Zoom Revenue Accelerator
    8.1
    17 Ratings
    2% above category average
    Speech-to-Text Transcription00 Ratings8.316 Ratings
    Keyword Detection00 Ratings8.216 Ratings
    Sentiment Analysis00 Ratings8.116 Ratings
    Speaker Diarization00 Ratings8.116 Ratings
    Call Recording Playback00 Ratings8.817 Ratings
    Call Summarization00 Ratings8.617 Ratings
    Conversion Metrics00 Ratings8.516 Ratings
    Keyword Search & Retrieval00 Ratings8.316 Ratings
    Call Tagging00 Ratings7.913 Ratings
    Integration with CRM Systems00 Ratings6.215 Ratings
    Best Alternatives
    MindTickleZoom Revenue Accelerator
    Small Businesses
    No answers on this topic
    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Gong
    Score9.1 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    Chorus by ZoomInfo
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MindTickleZoom Revenue Accelerator
    Likelihood to Recommend
    9.5
    (23 ratings)
    9.0
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    9.5
    (2 ratings)
    8.2
    (14 ratings)
    Support Rating
    8.6
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    MindTickleZoom Revenue Accelerator
    Likelihood to Recommend
    MindTickle
    MindTickle is very well-suited for training materials and creating modules. It allows you to generate helpful click-throughs and track how users engage with and complete the content. MindTickle feels a bit less suited for loading in-person training content and events (e.g., recorded live training).
    Incentivized
    Read full review
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    MindTickle
    • It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
    • This tool has influenced us by providing training sessions too.
    • Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.
    Read full review
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    MindTickle
    • MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
    • Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.
    Incentivized
    Read full review
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    MindTickle
    No answers on this topic
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    MindTickle
    The platform is very easy to use, and for new users is very easy to get familiar with. This is great, as it makes it easy to get through all the materials you need. For people who have been with the organisation longer, it is easy to find new material to strengthen their skills and develop themselves.
    Incentivized
    Read full review
    Zoom
    easy to access, easy to get to calls I want on days/times I want. Easy to make playlist and library as needed. But some of the tabs (Coaching and Dashboard) have unusable data to me. The data for some of those tabs arent capturing for some reason.
    Read full review
    Support Rating
    MindTickle
    I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    MindTickle
    When compared to Highspot, I found Mindtickle to be much easier to navigate. The UI is way cleaner and intuitve. The capabilties are relatviely the same. Overall I certaily prefer Mindtickle. The one thing I will give to Highspot is that their analytic capabilities (especially in the library) are more robust.
    Incentivized
    Read full review
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Return on Investment
    MindTickle
    • I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers.
    • MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn.
    Incentivized
    Read full review
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.