Missive vs. NetDocuments vs. Revver

It fills the gap between large commercial softwares for large companies, and for small companies. Most email hosts are just basic until you start bringing in video calls, chat, etc. Missive has that and more, and I think is the #1 email choice for small companies.

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.

Incentivized

eFilecabinet is the best bang for the buck Digital Document Storage Solution that will replace your Physical File Cabinets in your office and lead you down the paperless digital path. With this price point comes some hiccups and speed bumps that you need to be aware of (broken software due to updates from time to time, missing features, confusing interface due to multiple ways to access your data, etc), but once you find work arounds to these items, you will see how powerful efilecabinet is.

Incentivized

• Collaborative emails/drafts.
• Media sharing is streamlined.
• Highly flexible to external software/services.

• Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
• Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
• Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
• Ease of Update: Because it is Web-based, updates to the software do not require local installation.

Incentivized

• eSignature integration has been a game changer four our organization. The simplification of obtaining client signature on necessary documents through this system has virtually eliminated our need for physically mailing documents to clients.
• With our documents hosted by eFileCabinet, our team has increased capability to work from home/while on the road without needing to take along physically paperwork.
• The search function that allows for on-page searching has been extremely useful when we're looking for older documents that we can't quite recall the title of.

Incentivized

• Search functionality needs some work.

• Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
• Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.

Incentivized

• It's only as good as your system for filing. We file by job number and client, without that it would be unusable, figure that out when you implement.
• Sometimes it's slow to load.

Incentivized

We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.

Incentivized

The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

Incentivized

eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...

Incentivized

NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

Incentivized

The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.

Incentivized

I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Incentivized

It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.

Incentivized

I don't know as it happened before I started working here

Incentivized

I can only compare to free services or to Outlook. I cannot go back to Outlook... Truly. Outlook hits all the right marks for a business, and Missive exceeds those marks and sets new standards. I joined a company that had already chosen Missive. I not only was able to pick it up intuitively, but I felt proficient at it within a couple of weeks and already felt my workflow and communication skyrocket.

Worldox was a MUCH better product for our smaller law firm of 9 attorneys . It was very fast and MUCH less expensive.

We find eFileCabinet to be more secure than the alternative products we were using at the time, around 5 years ago. The system is far more robust and better suited the large number of files we needed to store, plus the amount of security and restrictions we needed to be able to provide for our clients

Incentivized

• Overall efficiency in our communication has probably tripled. We can draw a collaborative conclusion, in-office or remote, desktop or remote, within minutes assuming we are all available.
• We realize we are still "under-utilizing" this app. It can be a powerhouse if mastered.

• NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
• NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
• NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.

Incentivized

• Pricing is budget friendly.
• Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.

Incentivized