What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
30 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Quadient Inspire

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

MoEngage

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Anonymous | TrustRadius Reviewer

Quadient Inspire

Quadient Inspire works great across multiple letters, departments and use cases. We use it primarily for letters but I know that it can be used with great success for direct mail pieces like postcards or fliers. It's not ideal for email-only campaigns but works great in situations where we want to either send an email or a letter.
Anonymous | TrustRadius Reviewer

Pros

MoEngage

  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
Anonymous | TrustRadius Reviewer

Quadient Inspire

  • Highly flexible data ingestion
  • Clear and powerful workflow design that makes support easy to understand as teams evolve
  • Great internal debugging tool that simplifies and accelerates the development cycle
  • Powerful scripting structure available at nearly every aspect of data management, composition, and finishing allowing for specialized requirements not available in the standard toolset to be met
Ed Walter | TrustRadius Reviewer

Cons

MoEngage

  • Attribution
  • Onboarding could be faster
Anonymous | TrustRadius Reviewer

Quadient Inspire

  • Within CJM: Not easy to share maps with a large group of people, still needs to be done on an individual basis which is time-consuming.
  • Not able to unload all file types into maps. It would be great to have video.
  • There are a lot of third-party suppliers that make up the full services in Inspire. This limits the development that Quadient can do to.
Adam Firbank | TrustRadius Reviewer

Likelihood to Renew

MoEngage

MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Anonymous | TrustRadius Reviewer

Quadient Inspire

No score
No answers yet
No answers on this topic

Usability

MoEngage

No score
No answers yet
No answers on this topic

Quadient Inspire

Quadient Inspire 8.5
Based on 17 answers
In our previous tool sets we constantly had to say no to the business due to "tool limitations", in 4 years with Quadient we never once had to say the tool could not do something the business wanted to do. The Quadient training team is fantastic and Quadient University is a great resource for team members as well. The interfaces are all easy to use and development is much more efficient then our previous tools
Anonymous | TrustRadius Reviewer

Support Rating

MoEngage

MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Anonymous | TrustRadius Reviewer

Quadient Inspire

Quadient Inspire 7.8
Based on 24 answers
Quadient Support is always available to answer questions and quickly determine issues and are very knowledgeable about the products they support. I also like having an assigned representative from support as having that consistent customer experience from support is also very helpful, although each support person I have worked with has been super friendly and knowledgeable.
Anonymous | TrustRadius Reviewer

In-Person Training

MoEngage

No score
No answers yet
No answers on this topic

Quadient Inspire

Quadient Inspire 10.0
Based on 1 answer
I had a couple of weeks of training back in 2005 on the Quadient premises in Hradec Kralowe. The instructor was just great! Besides showing as normal functionalities, he went so far to solve our concrete challenges. He actually encouraged me to become a "real" programmer. I have written my first lines of code in Inspire (GMC PrintNetT) and never looked back.
Tomaž Juvančič | TrustRadius Reviewer

Online Training

MoEngage

No score
No answers yet
No answers on this topic

Quadient Inspire

Quadient Inspire 10.0
Based on 1 answer
Quadient offers online training for all of its products (paid service). You can choose your pace and go through the material and then solve real challenges. At the end, you can choose to take a final assignment and get certification which is a really good thing to do. If you get stuck, the training team will answer any of your questions and give you guidance.
Tomaž Juvančič | TrustRadius Reviewer

Alternatives Considered

MoEngage

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Anonymous | TrustRadius Reviewer

Quadient Inspire

The above drop down would not allow me to pick the similar products that I have used previously. Planet Pres : Good in its time. Now very slow compared with Quadient.Compart:As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it.Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
David Adams | TrustRadius Reviewer

Contract Terms and Pricing Model

MoEngage

No score
No answers yet
No answers on this topic

Quadient Inspire

Quadient Inspire 8.3
Based on 5 answers
Not really. It's not cheap, but it's a great value for what you get. This is enterprise-level software and the cost reflects that. The pay-per-page aspect makes sense too. We get a lot of sheets included in our contract and we use them all. It's a good contract with pricing that makes sense.
Anonymous | TrustRadius Reviewer

Professional Services

MoEngage

No score
No answers yet
No answers on this topic

Quadient Inspire

Quadient Inspire 8.8
Based on 5 answers
We have used professional services on a few different occasions. When we first purchased ICM and Scaler and then about a year after that for a refresher. The trainer did not always have the answer to our questions, but they would reach out to others and get us the answers by the end of the day or the next day,
Karl Natschke | TrustRadius Reviewer

Return on Investment

MoEngage

  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
Anonymous | TrustRadius Reviewer

Quadient Inspire

  • Since purchasing Inspire we have won many business opportunities as it enables us to create documents we couldn't do before, for example: Council Tax Bills.
  • It is a lot faster at processing than our previous software. We had one job we had to extract addresses from, it was 56,000 records from a 5.5million line text file. Our previous software took 26 hours to pull out the addresses, Quadient Inspire took 43 seconds!
  • We are able to automate processes through Inspire via CLI batch files, where a job would normally take 30 minutes to set up and process, a bit of time spent on the workflow and automation script means we can just double click a batch file for repeat jobs and the print file is created in seconds.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

MoEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000

Starting Price

Quadient Inspire

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0

Starting Price

Add comparison