monday CRM vs. Pipeline CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday CRM
Score 8.3 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Pipeline CRM
Score 5.6 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
Pricing
monday CRMPipeline CRM
Editions & Modules
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Enterprise
Contact Sales
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Offerings
Pricing Offerings
monday CRMPipeline CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details18% discount for annual pricing. Plans start with 3 seats.
More Pricing Information
Community Pulse
monday CRMPipeline CRM
Features
monday CRMPipeline CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday CRM
7.1
75 Ratings
9% below category average
Pipeline CRM
6.9
5 Ratings
12% below category average
Customer data management / contact management7.868 Ratings8.05 Ratings
Workflow management8.073 Ratings8.05 Ratings
Territory management6.741 Ratings7.04 Ratings
Opportunity management7.066 Ratings8.05 Ratings
Integration with email client (e.g., Outlook or Gmail)7.059 Ratings4.05 Ratings
Contract management6.751 Ratings5.05 Ratings
Interaction tracking6.754 Ratings9.05 Ratings
Quote & order management00 Ratings6.03 Ratings
Channel / partner relationship management00 Ratings7.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday CRM
7.1
56 Ratings
8% below category average
Pipeline CRM
5.0
4 Ratings
43% below category average
Lead management7.156 Ratings8.04 Ratings
Email marketing00 Ratings2.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday CRM
7.5
71 Ratings
2% below category average
Pipeline CRM
4.5
5 Ratings
52% below category average
Task management8.070 Ratings3.04 Ratings
Billing and invoicing management7.149 Ratings5.53 Ratings
Reporting7.560 Ratings5.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday CRM
6.8
69 Ratings
11% below category average
Pipeline CRM
6.7
5 Ratings
13% below category average
Forecasting5.857 Ratings8.03 Ratings
Pipeline visualization7.366 Ratings5.05 Ratings
Customizable reports7.360 Ratings7.05 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday CRM
6.8
68 Ratings
12% below category average
Pipeline CRM
9.5
5 Ratings
21% above category average
Custom fields6.868 Ratings10.05 Ratings
Custom objects6.660 Ratings10.05 Ratings
Scripting environment7.241 Ratings8.21 Ratings
API for custom integration6.542 Ratings10.05 Ratings
Security
Comparison of Security features of Product A and Product B
monday CRM
8.0
62 Ratings
4% below category average
Pipeline CRM
6.0
3 Ratings
33% below category average
Single sign-on capability8.455 Ratings6.02 Ratings
Role-based user permissions7.662 Ratings6.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday CRM
8.2
40 Ratings
10% above category average
Pipeline CRM
4.6
3 Ratings
47% below category average
Marketing automation8.240 Ratings2.03 Ratings
Compensation management00 Ratings7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday CRM
8.0
64 Ratings
6% above category average
Pipeline CRM
8.0
5 Ratings
6% above category average
Mobile access8.064 Ratings8.05 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday CRM
-
Ratings
Pipeline CRM
7.8
3 Ratings
2% above category average
Case management00 Ratings7.03 Ratings
Call center management00 Ratings8.21 Ratings
Help desk management00 Ratings8.21 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
monday CRM
-
Ratings
Pipeline CRM
8.1
2 Ratings
9% above category average
Social data00 Ratings8.12 Ratings
Social engagement00 Ratings8.21 Ratings
Best Alternatives
monday CRMPipeline CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday CRMPipeline CRM
Likelihood to Recommend
8.6
(85 ratings)
7.0
(6 ratings)
Likelihood to Renew
9.5
(5 ratings)
7.0
(1 ratings)
Usability
8.7
(82 ratings)
9.0
(1 ratings)
Support Rating
7.0
(57 ratings)
8.0
(1 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
monday CRMPipeline CRM
Likelihood to Recommend
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
Read full review
Pipeline CRM PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
Read full review
Pipeline CRM PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
Cons
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
Read full review
Pipeline CRM PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
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Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
Read full review
Pipeline CRM PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
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Usability
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
Read full review
Pipeline CRM PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Pipeline CRM PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
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Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
Read full review
Pipeline CRM PipelineDeals
No answers on this topic
Alternatives Considered
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
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Pipeline CRM PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
Return on Investment
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
Read full review
Pipeline CRM PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
ScreenShots

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Pipeline CRM Screenshots

Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources