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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    monday CRMSalesforce Starter
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    monday CRMSalesforce Starter
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans start with 3 seats. Yearly save 33%—
    More Pricing Information
    Community Pulse
    monday CRMSalesforce Starter
    Considered Both Products
    monday.com
    Chose monday CRM
    I would say that it is simply a more interactive tool, that gives you all the features you need to get started, and then lets your evolve your tool with other methods and features as times goes by and your team gets a more mature understanding of the process and ways to improve …
    Incentivized
    Chose monday CRM
    Price was what made us choose monday CRM. I'd say it's about 60% of the features of the others and about 10% of the price.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    94 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    86 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    96 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    83 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    monday CRMSalesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management7.979 Ratings7.27 Ratings
    Workflow management8.886 Ratings00 Ratings
    Territory management6.648 Ratings7.57 Ratings
    Opportunity management8.176 Ratings9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.670 Ratings9.46 Ratings
    Contract management8.358 Ratings00 Ratings
    Interaction tracking8.165 Ratings8.56 Ratings
    Quote & order management00 Ratings9.55 Ratings
    Channel / partner relationship management00 Ratings9.75 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management8.166 Ratings7.26 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management9.181 Ratings9.65 Ratings
    Billing and invoicing management8.354 Ratings6.35 Ratings
    Reporting8.270 Ratings8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting7.265 Ratings9.05 Ratings
    Pipeline visualization8.675 Ratings8.85 Ratings
    Customizable reports7.470 Ratings9.25 Ratings
    Customization
    Comparison of Customization features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    7.2
    80 Ratings
    6% below category average
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields7.980 Ratings7.06 Ratings
    Custom objects7.671 Ratings7.05 Ratings
    Scripting environment7.249 Ratings5.75 Ratings
    API for custom integration6.051 Ratings7.35 Ratings
    Security
    Comparison of Security features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability8.566 Ratings8.66 Ratings
    Role-based user permissions8.674 Ratings8.66 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation8.649 Ratings8.35 Ratings
    Compensation management00 Ratings8.15 Ratings
    Platform
    Comparison of Platform features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access6.974 Ratings8.36 Ratings
    Social CRM
    Comparison of Social CRM features of monday CRM and Salesforce Starter
    Feature
    monday CRM
    -
    Ratings
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social engagement00 Ratings8.65 Ratings
    Best Alternatives
    monday CRMSalesforce Starter
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMSalesforce Starter
    Likelihood to Recommend
    8.2
    (99 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    4.0
    (1 ratings)
    Usability
    8.6
    (96 ratings)
    8.4
    (4 ratings)
    Support Rating
    3.1
    (58 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    monday CRMSalesforce Starter
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot