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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    monday CRMWorkbooks
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    monday CRMWorkbooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsPlans start with 3 seats. Yearly save 33%—
    More Pricing Information
    Community Pulse
    monday CRMWorkbooks
    Considered Both Products
    monday.com
    No answer on this topic
    Workbooks Online
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    94 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    86 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    96 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    83 Answers
    No answers on this topic
    Features
    monday CRMWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Workbooks
    Feature
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management7.979 Ratings8.59 Ratings
    Workflow management8.886 Ratings8.27 Ratings
    Territory management6.648 Ratings7.79 Ratings
    Opportunity management8.176 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.670 Ratings6.49 Ratings
    Contract management8.358 Ratings7.29 Ratings
    Interaction tracking8.165 Ratings6.48 Ratings
    Quote & order management00 Ratings7.68 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Workbooks
    Feature
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management8.166 Ratings8.07 Ratings
    Email marketing00 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Workbooks
    Feature
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management9.181 Ratings7.77 Ratings
    Billing and invoicing management8.354 Ratings6.88 Ratings
    Reporting8.270 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Workbooks
    Feature
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Forecasting7.265 Ratings8.28 Ratings
    Pipeline visualization8.675 Ratings8.88 Ratings
    Customizable reports7.470 Ratings8.88 Ratings
    Customization
    Comparison of Customization features of monday CRM and Workbooks
    Feature
    monday CRM
    7.2
    80 Ratings
    6% below category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    Custom fields7.980 Ratings8.48 Ratings
    Custom objects7.671 Ratings7.67 Ratings
    Scripting environment7.249 Ratings7.56 Ratings
    API for custom integration6.051 Ratings7.57 Ratings
    Security
    Comparison of Security features of monday CRM and Workbooks
    Feature
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Single sign-on capability8.566 Ratings7.05 Ratings
    Role-based user permissions8.674 Ratings8.07 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Workbooks
    Feature
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Marketing automation8.649 Ratings6.76 Ratings
    Compensation management00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of monday CRM and Workbooks
    Feature
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access6.974 Ratings4.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of monday CRM and Workbooks
    Feature
    monday CRM
    -
    Ratings
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Case management00 Ratings6.28 Ratings
    Call center management00 Ratings6.82 Ratings
    Help desk management00 Ratings5.88 Ratings
    Social CRM
    Comparison of Social CRM features of monday CRM and Workbooks
    Feature
    monday CRM
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Best Alternatives
    monday CRMWorkbooks
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMWorkbooks
    Likelihood to Recommend
    8.2
    (99 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    8.5
    (7 ratings)
    Usability
    8.6
    (96 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    3.1
    (58 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    monday CRMWorkbooks
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Reliability and Availability
    monday.com
    No answers on this topic
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Workbooks Online
    No answers on this topic
    Online Training
    monday.com
    No answers on this topic
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Return on Investment
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record