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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cove Data Protection

    Score8.4 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    Cove Data ProtectionSlack
    Editions & Modules
    No answers on this topic
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Cove Data ProtectionSlack
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    Cove Data ProtectionSlack
    Considered Both Products
    N-able
    Chose Cove Data Protection
    I did not make the decision to purchase Solarwinds Backup.
    Incentivized
    Salesforce
    Chose Slack
    Microsoft Teams comes with an office 365 subscription, but we chose to pay for corporate Slack anyway. Teams does not integrate with nearly as many third party tools, and the integration process with the ones that do work is long and cumbersome. Teams is also an ENORMOUS …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    97%
    Would buy again
    503 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    99%
    Delivers good value for the price
    426 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    98%
    Happy with the feature set
    510 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    99%
    Implementation went as expected
    330 Answers
    Features
    Cove Data ProtectionSlack
    Data Center Backup
    Comparison of Data Center Backup features of Cove Data Protection and Slack
    Feature
    Cove Data Protection
    9.5
    19 Ratings
    12% above category average
    Slack
    -
    Ratings
    Universal recovery8.616 Ratings00 Ratings
    Instant recovery9.515 Ratings00 Ratings
    Recovery verification9.617 Ratings00 Ratings
    Business application protection8.916 Ratings00 Ratings
    Multiple backup destinations8.817 Ratings00 Ratings
    Incremental backup identification9.817 Ratings00 Ratings
    Backup to the cloud10.018 Ratings00 Ratings
    Deduplication and file compression10.018 Ratings00 Ratings
    Snapshots10.012 Ratings00 Ratings
    Flexible deployment9.017 Ratings00 Ratings
    Management dashboard9.619 Ratings00 Ratings
    Platform support8.918 Ratings00 Ratings
    Retention options10.019 Ratings00 Ratings
    Encryption9.918 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Cove Data Protection and Slack
    Feature
    Cove Data Protection
    -
    Ratings
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management00 Ratings7.6430 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.8363 Ratings
    Workflow Automation00 Ratings8.0396 Ratings
    Mobile Access00 Ratings9.4601 Ratings
    Search00 Ratings8.2608 Ratings
    Visual planning tools00 Ratings7.3275 Ratings
    Communication
    Comparison of Communication features of Cove Data Protection and Slack
    Feature
    Cove Data Protection
    -
    Ratings
    Slack
    8.7
    636 Ratings
    9% above category average
    Chat00 Ratings9.6635 Ratings
    Notifications00 Ratings8.7632 Ratings
    Discussions00 Ratings9.2620 Ratings
    Surveys00 Ratings8.1413 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cove Data Protection and Slack
    Feature
    Cove Data Protection
    -
    Ratings
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning00 Ratings8.2326 Ratings
    Video files00 Ratings8.2541 Ratings
    Audio files00 Ratings8.4527 Ratings
    Document collaboration00 Ratings7.9429 Ratings
    Access control00 Ratings8.3411 Ratings
    Advanced security features00 Ratings8.3362 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.0455 Ratings
    Best Alternatives
    Cove Data ProtectionSlack
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cove Data ProtectionSlack
    Likelihood to Recommend
    7.7
    (19 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (25 ratings)
    Usability
    9.7
    (7 ratings)
    9.0
    (255 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.8
    (4 ratings)
    10.0
    (68 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (5 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cove Data ProtectionSlack
    Likelihood to Recommend
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    N-able
    No answers on this topic
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    N-able
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    N-able
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    N-able
    No answers on this topic
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Return on Investment
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots