37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • SolarWinds Dameware Remote Everywhere (DRE) ranks higher in 1 feature set: Remote Administration

Remote Administration

8.4

N-able Take Control

84%
9.0

SolarWinds Dameware Remote Everywhere (DRE)

90%
N-able Take Control ranks higher in 7/14 features

Screen sharing

9.0
90%
11 Ratings
8.3
83%
14 Ratings

File transfer

8.7
87%
12 Ratings
9.7
97%
14 Ratings

Instant message

8.5
85%
10 Ratings
9.3
93%
13 Ratings

Secure remote access with Smart Card authentication

8.2
82%
1 Rating
N/A
0 Ratings

Access to sleeping/powered-off computers

2.0
20%
4 Ratings
9.0
90%
10 Ratings

Over-the-Internet remote session

9.0
90%
11 Ratings
9.3
93%
14 Ratings

Initiate remote control from mobile

10.0
100%
7 Ratings
9.3
93%
10 Ratings

Remote management of servers & workstations

8.7
87%
11 Ratings
9.3
93%
13 Ratings

Remote Active Directory® management

8.5
85%
4 Ratings
N/A
0 Ratings

Centralized management dashboard

8.5
85%
9 Ratings
9.0
90%
13 Ratings

Session record

10.0
100%
6 Ratings
8.5
85%
10 Ratings

Annotations

8.6
86%
4 Ratings
7.9
79%
6 Ratings

Monitoring and Alerts

8.5
85%
9 Ratings
9.3
93%
10 Ratings

Multi-platform remote control

10.0
100%
9 Ratings
9.5
95%
11 Ratings

Attribute Ratings

  • SolarWinds Dameware Remote Everywhere (DRE) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

N-able Take Control

87%
12 Ratings
9.0

SolarWinds Dameware Remote Everywhere (DRE)

90%
14 Ratings

Support Rating

N-able Take Control

N/A
0 Ratings
7.8

SolarWinds Dameware Remote Everywhere (DRE)

78%
13 Ratings

Likelihood to Recommend

N-able

I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
Read full review

SolarWinds

I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
Read full review

Pros

N-able

  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
Read full review

SolarWinds

  • The ability to send ad hoc links to a Samanage ticket allows users to be helped even if they're on their home computer and need assistance logging into our VPN was essential for us in the COVID-19 transition to an at home workforce!
  • The methods of deployment are nice and easily managed through GPO.
  • The interface of seeing waiting sessions and options to collaborate with other technicians is nice and user friendly.
Read full review

Cons

N-able

  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
Read full review

SolarWinds

  • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
  • Offering a branded version of the client/agent would be a nice touch for businesses
  • A web-only version of the technician console for remote support would be a nice feature
Read full review

Pricing Details

N-able Take Control

Starting Price

$19 per month

Editions & Modules

N-able Take Control editions and modules pricing
EditionModules
Take Control$191
Take Control Plus$452

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

No credit card required. Login info sent directly to your email. Access technical support during your trial.

SolarWinds Dameware Remote Everywhere (DRE)

Starting Price

Editions & Modules

SolarWinds Dameware Remote Everywhere (DRE) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    N-able

    No answers on this topic

    SolarWinds

    SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
    Read full review

    Alternatives Considered

    N-able

    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Read full review

    SolarWinds

    We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
    Read full review

    Return on Investment

    N-able

    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review

    SolarWinds

    • seamless installation of MSI or EXE
    • No Codes to enter when installing agent
    • Agent automatically connects to cloud dashboard
    • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
    Read full review

    Screenshots

    Add comparison