What users are saying about
159 Ratings
35 Ratings
159 Ratings
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Score 7.4 out of 100
35 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • OpsGenie is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.5

Nagios Core

75%
42 Ratings
9.9

OpsGenie

99%
9 Ratings

Likelihood to Renew

9.9

Nagios Core

99%
3 Ratings

OpsGenie

N/A
0 Ratings

Usability

4.0

Nagios Core

40%
1 Rating

OpsGenie

N/A
0 Ratings

Support Rating

7.7

Nagios Core

77%
18 Ratings
10.0

OpsGenie

100%
2 Ratings

Likelihood to Recommend

Nagios Enterprises

Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
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Atlassian

OpsGenie excels at being the loudspeaker and single source of truth between applications that alert and applications that track. With its robust integrations and easy to set up escalations, nothing unworthy slips by unnoticed.
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Pros

Nagios Enterprises

  • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
  • Hardware and device monitoring are easy to set up with proper parameters.
  • Notification to key staff to be able to respond quickly makes issues go away faster.
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Atlassian

  • The feature which will alert a team member on their phone and ring it, even when the phone settings are set to silent is such a valuable feature for our team!
  • The ability to acknowledge and take action on issues immediately (such as forwarding or alerting others) is also helpful.
  • The dashboard features allow you to control and manage the on call schedule is super helpful.
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Cons

Nagios Enterprises

  • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
  • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
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Atlassian

  • The Heartbeats UI isn't the most intuitive, being an "Integration" when it really acts like a core feature.
  • The scheduling UI could be a little more intuitive as well. Not bad though.
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Pricing Details

Nagios Core

Starting Price

$0

Editions & Modules

Nagios Core editions and modules pricing
EditionModules
Single LicenseFree1
Single LicenseFree2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

OpsGenie

Starting Price

$0 up to 5 users

Editions & Modules

OpsGenie editions and modules pricing
EditionModules
Free$0.001
Essentials$9.002
Standard$19.003
Enterprise$29.004

Footnotes

  1. up to 5 users
  2. per user/per month
  3. per user/per month
  4. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Nagios Enterprises

We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
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Atlassian

No answers on this topic

Usability

Nagios Enterprises

The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
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Atlassian

No answers on this topic

Support Rating

Nagios Enterprises

I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
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Atlassian

They are fully available at all times via chat, phone, or email and follow up thoroughly.
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Alternatives Considered

Nagios Enterprises

Because we get all we required in Nagios [Core] and for npm, we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
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Atlassian

OPsGenie was already chosen when i joined the company so I don't have an answer to this question but surely they must have evaluated PagerDuty.
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Return on Investment

Nagios Enterprises

  • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
  • You can set up as many alerts as you want without incurring any fees.
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Atlassian

  • Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
  • We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
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