TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nagios Core

    Score7.7 out of 10
    N/ANagios provides monitoring of all mission-critical infrastructure components. Multiple APIs and community-build add-ons enable integration and monitoring with in-house and third-party applications for optimized scaling.N/A

    OpsGenie (sunset)

    Score7.4 out of 10
    N/AOpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie became part of Atlassian since the late 2018 acquisition, and Atlassian scheduled OpsGenie for sunsetting in April of 2027. Former users and those needing IT Alert Management capabilities are encouraged to migrate to Jira Service…

    $0

    up to 5 users

    Pricing
    Nagios CoreOpsGenie (sunset)
    Editions & Modules
    Single License
    Free
    Free
    $0.00
    up to 5 users
    Essentials
    $9.00
    per user/per month
    Standard
    $19.00
    per user/per month
    Enterprise
    $29.00
    per user/per month
    Offerings
    Pricing Offerings
    Nagios CoreOpsGenie (sunset)
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Nagios CoreOpsGenie (sunset)
    Considered Both Products
    Nagios Enterprises
    Chose Nagios Core
    Nagios may not have as much metrics reporting or as many visualizations as the other products, but outdoes the others in ease of configuration and the ability to deliver multi-faceted alerting across a variety of applications, with the help of plugins or with the user …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    Nagios CoreOpsGenie (sunset)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score9 out of 10
    No answers on this topic
    Enterprises
    HPE OneView
    Score6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Nagios CoreOpsGenie (sunset)
    Likelihood to Recommend
    8.5
    (44 ratings)
    8.7
    (21 ratings)
    Likelihood to Renew
    9.9
    (3 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (1 ratings)
    8.5
    (2 ratings)
    Support Rating
    7.7
    (9 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Nagios CoreOpsGenie (sunset)
    Likelihood to Recommend
    Nagios Enterprises
    Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
    As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
    Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
    Incentivized
    Read full review
    Discontinued Products
    Incident response is well suited to OpsGenie, and this is where it really shines—whether it's an outage, a security incident, or similar. My experience is mostly with security, and it offers a great audit trail. It minimises the need to cut and paste from different platforms when creating reports and ensures that what was said and what was done (along with any evidence) is persisted and reflected in the incident detail.
    Incentivized
    Read full review
    Pros
    Nagios Enterprises
    • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
    • Hardware and device monitoring are easy to set up with proper parameters.
    • Notification to key staff to be able to respond quickly makes issues go away faster.
    Incentivized
    Read full review
    Discontinued Products
    • Notifying through all the possible way like sms,mail and call.
    • Ita shows the activity log it is usefull when your paging team through the incident through that you can check who has acknowledged or not.
    • Notify the alerts to engineer as well as you can also add the description about alerts related what is it.
    • Here you can schedule for on-call engineers
    Incentivized
    Read full review
    Cons
    Nagios Enterprises
    • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
    • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
    Incentivized
    Read full review
    Discontinued Products
    • OpsGenie New Jira design has made it difficult for those not familiar with that style.
    • OpsGenie could benefit from nested escalation flows for team schedules. Creating a product alert that uses and Tech Schedule as well as an Incident Manager Schedule that already exists would create less overhead and ease management.
    Incentivized
    Read full review
    Likelihood to Renew
    Nagios Enterprises
    We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Nagios Enterprises
    The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
    Incentivized
    Read full review
    Discontinued Products
    In general terms OpsGenie is a well done tool for solving the alert incident management, the usability is super ok during the configuration and during the alert. The main opportunity I found is the reporting and analytics section which is a little difficult to understand at a first sight and the refresh is not automatic, some little frictions but frictions at all
    Incentivized
    Read full review
    Support Rating
    Nagios Enterprises
    I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
    Incentivized
    Read full review
    Discontinued Products
    They are fully available at all times via chat, phone, or email and follow up thoroughly.
    Incentivized
    Read full review
    Alternatives Considered
    Nagios Enterprises
    Because we get all we required in Nagios [Core] and for npm, we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
    Read full review
    Discontinued Products
    We also looked at PagerDuty but decided to go with OpsGenie as it had more features on the plan we needed compared to PagerDuty which would have required us to spend a lot more for what we felt were non-premium features. Everything felt like an add-on - automation for an additional $20 a user per month seemed like a lot on top of the base plan
    Incentivized
    Read full review
    Return on Investment
    Nagios Enterprises
    • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
    • You can set up as many alerts as you want without incurring any fees.
    Incentivized
    Read full review
    Discontinued Products
    • Helped us track bugs and issues that came up during product launch periods which reduced overhead that normally came with needing to manually contact the right team members
    • Prevented last minute breaking issues from falling through the cracks, decreased time to fix by automatically alerting the team members and allowing the product and project teams to easily see what active alerts are in progress
    Incentivized
    Read full review
    ScreenShots