TrustRadius: an HG Insights company

Namely vs. SmartRecruiters, now part of SAP SuccessFactors

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Namely

    Score7.7 out of 10
    N/ANamely is an end-to-end HR, benefits, and payroll solution for mid-sized businesses. The cloud-based platform can be used to manage the entire HR process.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Vensure Employer Services
    No answer on this topic
    SAP
    Chose SmartRecruiters, now part of SAP SuccessFactors
    We were down to SR and Lever. SR lacked a couple of features Lever had (that they've since rolled out) but SR provided a smooth, transparent and collaborative sales process that ultimately tipped the scales in their favor.
    Incentivized
    Key User Insights
    Would buy again
    66%
    Would buy again
    59 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    72%
    Delivers good value for the price
    51 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    62 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    54%
    Lived up to sales and marketing promises
    31 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    37 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Human Resource Management
    Comparison of Human Resource Management features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    9.7
    144 Ratings
    17% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Employee demographic data8.0133 Ratings00 Ratings
    Employment history10.0139 Ratings00 Ratings
    Job profiles and administration10.031 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.10.0133 Ratings00 Ratings
    Organizational charting10.0135 Ratings00 Ratings
    Organization and location management10.0130 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)10.083 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    9.2
    128 Ratings
    12% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Pay calculation10.0112 Ratings00 Ratings
    Support for external payroll vendors10.054 Ratings00 Ratings
    Off-cycle/On-Demand payment10.058 Ratings00 Ratings
    Benefit plan administration8.0110 Ratings00 Ratings
    Direct deposit files10.0114 Ratings00 Ratings
    Salary revision and increment management10.0101 Ratings00 Ratings
    Reimbursement management6.657 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    10.0
    125 Ratings
    19% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Approval workflow10.0122 Ratings00 Ratings
    Balance details10.0117 Ratings00 Ratings
    Annual carry-forward and encashment10.096 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    7.2
    142 Ratings
    14% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    View and generate pay and benefit information10.0130 Ratings00 Ratings
    Update personal information10.0141 Ratings00 Ratings
    View company policy documentation7.0128 Ratings00 Ratings
    Employee recognition2.1117 Ratings00 Ratings
    View job history7.0135 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    5.9
    53 Ratings
    31% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Tracking of all physical assets5.953 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    7.8
    122 Ratings
    3% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Report builder8.0118 Ratings00 Ratings
    Pre-built reports8.0113 Ratings00 Ratings
    Ability to combine HR data with external data7.574 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    6.5
    117 Ratings
    21% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    New hire portal8.0111 Ratings00 Ratings
    Manager tracking tools5.086 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    6.3
    97 Ratings
    25% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Corporate goal setting5.087 Ratings00 Ratings
    Individual goal setting3.194 Ratings00 Ratings
    Line-of sight-visibility10.073 Ratings00 Ratings
    Performance tracking7.090 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    6.3
    108 Ratings
    24% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Performance plans5.097 Ratings00 Ratings
    Performance improvement plans5.069 Ratings00 Ratings
    Review status tracking7.096 Ratings00 Ratings
    Review reminders7.099 Ratings00 Ratings
    Multiple review frequency7.485 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    5.9
    21 Ratings
    29% below category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Candidate search5.921 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Namely and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Namely
    8.8
    6 Ratings
    10% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management8.95 Ratings9.8109 Ratings
    Company Website Posting8.85 Ratings9.9114 Ratings
    Publish to Social Media8.85 Ratings7.5112 Ratings
    Job Search Site Posting8.95 Ratings8.0116 Ratings
    Duplicate Candidate Prevention8.85 Ratings9.6114 Ratings
    Applicant Tracking8.95 Ratings9.9126 Ratings
    Notifications and Alerts8.66 Ratings9.9119 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Reporting00 Ratings1.7105 Ratings
    Best Alternatives
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Small Businesses
    UZIO
    Score9.4 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    7.6
    (146 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    6.0
    (15 ratings)
    Usability
    8.0
    (72 ratings)
    9.1
    (12 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (28 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    5.5
    (85 ratings)
    9.1
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    7.1
    (12 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NamelySmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Vensure Employer Services
    Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Vensure Employer Services
    • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
    • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
    • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
    • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
    • The reports I get out of Namely in Excel format work well for me.
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Vensure Employer Services
    • Limits to custom reporting
    • No direct feed for Ohio Workers Comp (now a manual process on our end)
    • No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
    • No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Vensure Employer Services
    Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Vensure Employer Services
    It is very simple to use for myself, the HR team, and our employees. I find the payroll process very user-friendly. Reporting is simple to navigate and produce the required information requested. I know our employees enjoy the self-service feature and use it on a regular basis, which saves me time.
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Vensure Employer Services
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Vensure Employer Services
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Vensure Employer Services
    Namely platform has pretty good support: knowledgeable and relatively fast response times. Namely Payroll and Namely Benefits are very much depending on the quality of the support agent or CSM: we have had knowledgeable and attentive ones, but also ones that have provided erroneous information or failed to respond to urgent asks in a timely manner
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Vensure Employer Services
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Vensure Employer Services
    Implementation was a bit complicated and our company had to carry most of the weight. It often felt like our implementation manager was giving us extra work that she did not want to do herself. It also took much longer than expected - I believe almost 2 months. I believe our company carried a bit too much of the weight.
    Incentivized
    Read full review
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Vensure Employer Services
    The reason I continued to choose Namely at multiple employers is due to the continuity of employee experience. And the features have continued to grow since I initially onboarded in 2014. Also, through the years, I have had terrific benefits teams. The customer service has been the worst part of the experience outside of the benefits team.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Vensure Employer Services
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Vensure Employer Services
    • We were able to transition to a fully digital onboarding process which saved us hours in time per new hire and made the process smoother for the new hire.
    • Namely is our first HRIS and has helped the HR department to find data and information quickly.
    • Namely helped us digitize our performance management process which the company undergoes on an annual basis.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots

    Namely Screenshots

    Screenshot of the Namely employee dashboard. This creates a central hub to access payroll and benefits info, share announcements, celebrate milestones, and navigate everything HR, from a desk or on the go.Screenshot of Namely Payroll, which is backed by automation and built-in compliance.Screenshot of the Onboarding interface, for new hires.Screenshot of the Applicant Tracking interface, which supports processes from job posting to onboarding with tools for hiring teams and candidates.Screenshot of the Benefits Administration interface, which supports open enrollment, plan changes, and employee elections.Screenshot of the Workforce Management interface. From here, viewers can track time, manage schedules, and handle complex workforce needs.