NetApp Digital Advisor vs. New Relic

If you have a NetApp or multiple NetApps, then you SHOULD use NetApp Active IQ. It is an invaluable tool. It acts like another FTE in our environment by keeping us informed. NetApp Active IQ is an excellent product; there are always areas for improvement based on evolving customer needs. NetApp Active IQ is a compliment to NetApp, pure and simple! Keep it linked at all times and make your account managers a part of your team; the product works so well, give your account managers something to do, have them keep you informed and have them help you update. I have seen a major change in NetApp account teams; they want to support their customers! Good Job NetApp!

Incentivized

New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

Incentivized

• Makes us aware of configuration issues we wouldn't easily be aware of otherwise.
• Generates automated documents guiding us through patching and upgrades to prevent problems.

Incentivized

• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

Incentivized

• Full Stack Visibility - go beyond just the storage layer
• Integration with 3rd party Observability Platforms
• API Accessibility to create custom dashboards
• Improved reporting and customization
• More Granular Security and Compliance features

Incentivized

• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

Incentivized

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

Incentivized

Despite some interface issues, it mostly accomplishes what we need it to accomplish - give us a heads up on problems in our environment and prepare us for upgrades/patches.

Incentivized

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

Incentivized

Never observed an outage

Incentivized

there are times where browser cache will cause issues that require you to clear your browser before continuing.

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

You can see the list of tools above; NetApp Active IQ is a compliment to the tools. Not one monitor will take care of all your needs. I am ok with 3 dashboards for my environment. SolarWinds rotates in NOC mode, NetApp Active IQ is up on its own with all the NetApp's registered, and the Palo Alto Dashboard which monitors for vulnerabilities and risks. The tools work hand in hand in the environment, working both North/South and East/West, letting us know about anomalies, risks, and pending tasks to schedule. I love ALL my tools working together; lets me sleep really well at night!

Incentivized

Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

Incentivized

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• It has caught problems on our clusters before they became true issues. It was immensely helpful to be aware of the problem so we could resolve in advance.
• It has provided specific steps to mitigate issues during patching and upgrades that we wouldn't have otherwise known about.

Incentivized

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

Incentivized