NetApp ONTAP Data Management Software vs. Rubrik

I have highly benefited from the performance of this great tool. Storage and data management programs have been running as planned since we deployed this system. Under NetApp ONTAP Data Management Software our data and customers contacts are always secure. It has helped our company in reducing storage costs as we can safely use cloud storage services. It gives us continuity guarantee even after our systems fail to function due to strong backup system.

Incentivized

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

Incentivized

• Cloud tool for easy multiple data management.
• Creating reports is incredible through the package.
• Data transportation and the real-time data analytics, this tool is the best ever.
• Data threats Protection capability is amazing.

Incentivized

• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

Incentivized

• More details on network interfaces are available in CLI. Would like to see similar visibility on the GUI.
• Deleting volumes that have been snapmirrored have to be released at the snapmirror destination first. Would be nice to have that feature at the source where you are deleting the volume.
• When creating a volume in the GUI it adds to the default junction point. Would be nice to choose the junction point as you were creating the volume (this is a feature available in the CLI).

Incentivized

• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

Functionality is very impressive, practical, and useful. GUI could use several improvements.

Incentivized

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

NetApp support is always second to none. That being said I have never once had to contact support for the NetApp System Manager software. It is simple, stable and easy to use. Given that their support is stellar in all other areas I don't see how this would be any different

Incentivized

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

I have only used NetApp ONTAP Select platform in our organization in data storage and file management. It has efficiently managed all data-related problems and gives us the right roadmap of managing data from all sources effectively. Data migration from our company to the cloud storage datasets has been easy and secure. It provides reliable intelligence from all information gathered from our data sources that enhances better operations and smart decisions.

Incentivized

Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

• Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized