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Netchex vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netchex

    Score9 out of 10
    N/ANetchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A

    Kronos Workforce Dimensions / UKG Dimensions (discontinued)

    Score6.9 out of 10
    N/AKronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
    Pricing
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Considered Both Products
    Netchex
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    20 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    16 Answers
    71%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    60%
    Implementation went as expected
    18 Answers
    Features
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Netchex and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    Netchex
    9.4
    16 Ratings
    13% above category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Pay calculation9.616 Ratings00 Ratings
    Support for external payroll vendors8.65 Ratings00 Ratings
    Off-cycle/On-Demand payment9.711 Ratings00 Ratings
    Benefit plan administration9.813 Ratings00 Ratings
    Direct deposit files10.016 Ratings00 Ratings
    Salary revision and increment management9.911 Ratings00 Ratings
    Reimbursement management8.17 Ratings00 Ratings
    Best Alternatives
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    Harri
    Score6 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    9.0
    (24 ratings)
    7.1
    (32 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.9
    (2 ratings)
    6.9
    (2 ratings)
    Support Rating
    9.9
    (3 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    NetchexKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    Netchex
    Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
    Read full review
    Discontinued Products
    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Incentivized
    Read full review
    Pros
    Netchex
    • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
    • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
    • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
    Incentivized
    Read full review
    Discontinued Products
    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Incentivized
    Read full review
    Cons
    Netchex
    • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
    • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
    • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
    Incentivized
    Read full review
    Discontinued Products
    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Netchex
    Easy to work with.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Netchex
    Very user friendly and great interface.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
    Incentivized
    Read full review
    Support Rating
    Netchex
    The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
    • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
    • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
    Incentivized
    Read full review
    Implementation Rating
    Netchex
    Implementation took some time but was pretty much error free.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Netchex
    I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
    Read full review
    Discontinued Products
    UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
    Incentivized
    Read full review
    Return on Investment
    Netchex
    • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
    • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
    • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
    Read full review
    Discontinued Products
    • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
    • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
    Incentivized
    Read full review
    ScreenShots

    Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

    Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations