What users are saying about
32 Ratings
48 Ratings
32 Ratings
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Score 8.7 out of 100
48 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • NetDocuments is rated higher in 3 areas: Likelihood to Recommend, Usability, Performance
  • Smallpdf is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.4

NetDocuments

84%
8 Ratings
8.1

Smallpdf

81%
28 Ratings

Usability

10.0

NetDocuments

100%
1 Rating
9.2

Smallpdf

92%
7 Ratings

Performance

10.0

NetDocuments

100%
2 Ratings
9.1

Smallpdf

91%
14 Ratings

Support Rating

7.0

NetDocuments

70%
2 Ratings
9.7

Smallpdf

97%
3 Ratings

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

Smallpdf

As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
DILIP JAIN | TrustRadius Reviewer

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

Smallpdf

  • It's PDF editing tool suite is extremely comprehensive.
  • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
  • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
Anonymous | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

Smallpdf

  • It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later.
  • Background remover thing also you can add in it. So I can remove the unnecessary thing from an image.
  • You can add a chatbot for help.
Ankit Kumar | TrustRadius Reviewer

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NetDocuments Editions & Modules

Additional Pricing Details

Smallpdf

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Smallpdf Editions & Modules

Edition
Smallpdf Basic$0.00
Smallpdf Pro$12.002
Smallpdf Pro$108.003
  1. none
  2. per month
  3. per year
Additional Pricing Details
Discounts are available for bulk purchases

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

Smallpdf

Smallpdf 9.2
Based on 7 answers
I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
Manuel Aguilar | TrustRadius Reviewer

Performance

NetDocuments

NetDocuments 10.0
Based on 2 answers
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

Smallpdf

Smallpdf 9.1
Based on 14 answers
The output quality of the results produced by this software is very good. In some of the situations where the size of the files are big, this software takes time to upload the files but the download speed is quite good and the quality of the documents are satisfactory. PDF compression results are amazing in this software. It reduces the size without compromising on quality.
Anonymous | TrustRadius Reviewer

Support Rating

NetDocuments

NetDocuments 7.0
Based on 2 answers
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

Smallpdf

Smallpdf 9.7
Based on 3 answers
Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
Jason Morrell | TrustRadius Reviewer

Alternatives Considered

NetDocuments

We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Mark Manoukian | TrustRadius Reviewer

Smallpdf

I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to Acrobat but easiest to use for sure.
Anonymous | TrustRadius Reviewer

Return on Investment

NetDocuments

  • Improved mobility
  • Eliminated issues with strucutre
  • The conversion was difficult, not ND fault, change is hard, but training and support helped.
Anonymous | TrustRadius Reviewer

Smallpdf

  • It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently.
  • Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great!
Anonymous | TrustRadius Reviewer

Screenshots

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