What users are saying about
25 Ratings
31 Ratings
25 Ratings
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Score 8.1 out of 100
31 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

Smallpdf

I would suggest Smallpdf for simple needs in terms of PDFs management that can be [easily] resolved such as: size compression, deleting of pages and file conversions. This tool is very user-friendly and easy to use, it is available online so the user doesn't need to download any software. In case of heavy files compression, the tool isn't appropriate since it doesn't support heavy documents.
Anonymous | TrustRadius Reviewer

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

Smallpdf

  • It's PDF editing tool suite is extremely comprehensive.
  • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
  • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
Anonymous | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

Smallpdf

  • When you download a condensed file it automatically renames it. There should be an option to name it yourself.
  • The website layout is not the most professional looking, but it is simple enough to use.
  • When reordering PDF pages, it can get a bit glitchy. I would prefer to have multiple options for moving pages: drag/drop, arrows, type in the page number you want it to be, etc.
Anonymous | TrustRadius Reviewer

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

Smallpdf

Smallpdf 7.7
Based on 8 answers
I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
Manuel Aguilar | TrustRadius Reviewer

Performance

NetDocuments

NetDocuments 10.0
Based on 1 answer
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

Smallpdf

Smallpdf 9.1
Based on 7 answers
The output quality of the results produced by this software is very good. In some of the situations where the size of the files are big, this software takes time to upload the files but the download speed is quite good and the quality of the documents are satisfactory. PDF compression results are amazing in this software. It reduces the size without compromising on quality.
Anonymous | TrustRadius Reviewer

Support Rating

NetDocuments

NetDocuments 7.0
Based on 1 answer
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

Smallpdf

Smallpdf 8.8
Based on 3 answers
I gave this rating because it has become mostly a useful tool as it is accessible online, and any PDF-related tasks can be sorted out only through it. However, it is not available in offline mode.
Sushil Kharel | TrustRadius Reviewer

Alternatives Considered

NetDocuments

NetDocuments offers better data security and is more reliable than premise-based document management software. Dropbox Business is designed for sharing files, syncing them and collaborating with colleagues. NetDocuments is designed for document security, encryption and compliance and offers world-class datacenters with retention policies that allow for effective management of the entire document lifecycle
Michael Rastall, MBA | TrustRadius Reviewer

Smallpdf

Smallpdf was better in comparison [to] Adobe Acrobat Reader and FoxitPhantom PDF in terms of having a very simple user interface and having a mobile app that can help you do all the features on the go. The drawback in comparison with other applications is that they can handle large documents with better processing on them and more features.
Amr Saad | TrustRadius Reviewer

Return on Investment

NetDocuments

  • NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
  • NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
  • NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.
Mark Manoukian | TrustRadius Reviewer

Smallpdf

  • It has allowed me to convert files easily, so I do not waste time thinking how to do it ...
  • Another positive impact, is that by being able to pass the web files from PDF to Word or another format you can extract information more easily so you save time in the preparation of tests and guides for students.
Aura Munguia Cepeda | TrustRadius Reviewer

Screenshots

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetDocuments Editions & Modules

Additional Pricing Details

Smallpdf

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smallpdf Editions & Modules

Edition
Smallpdf Basic$0.00
Smallpdf Pro$12.002
Smallpdf Pro$108.003
  1. per month
  2. per year
Additional Pricing Details
Discounts are available for bulk purchases

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