What users are saying about
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Top Rated
646 Ratings
NetSuite ERP
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Top Rated
646 Ratings
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Based on 646 reviews and ratings
Oracle Cloud ERP
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Top Rated
798 Ratings
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Based on 798 reviews and ratings
Feature Set Ratings
- Oracle Cloud ERP ranks higher in 17 feature sets: Payroll Management, Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management, Subledger and Financial Process, Project Financial Management, Project Execution Management, Grants Management, Procurement, Risk Management, Logistics, Manufacturing, Supply Chain, Product Lifecycle Management
Payroll Management

2.1
NetSuite ERP
21%

9.0
Oracle Cloud ERP
90%
Oracle Cloud ERP ranks higher in 5/5 features
Oracle Cloud ERP ranks higher in 5/5 features
Pay calculation

1.8
18%
13 Ratings

8.9
89%
17 Ratings
Benefit plan administration

1.7
17%
10 Ratings

9.0
90%
17 Ratings
Direct deposit files

2.6
26%
9 Ratings

9.0
90%
14 Ratings
Salary revision and increment management

2.6
26%
8 Ratings

8.9
89%
14 Ratings
Reimbursement management

2.0
20%
10 Ratings

9.0
90%
13 Ratings
Customization

7.6
NetSuite ERP
76%

7.8
Oracle Cloud ERP
78%
Oracle Cloud ERP ranks higher in 2/2 features
Oracle Cloud ERP ranks higher in 2/2 features
API for custom integration

6.7
67%
63 Ratings

8.0
80%
179 Ratings
Plug-ins

5.9
59%
47 Ratings

7.5
75%
153 Ratings
Security

6.7
NetSuite ERP
67%

8.6
Oracle Cloud ERP
86%
Oracle Cloud ERP ranks higher in 2/2 features
Oracle Cloud ERP ranks higher in 2/2 features
Single sign-on capability

6.7
67%
61 Ratings

8.8
88%
201 Ratings
Role-based user permissions

6.7
67%
79 Ratings

8.5
85%
216 Ratings
Reporting & Analytics

6.3
NetSuite ERP
63%

8.2
Oracle Cloud ERP
82%
Oracle Cloud ERP ranks higher in 3/3 features
Oracle Cloud ERP ranks higher in 3/3 features
Dashboards

6.3
63%
71 Ratings

8.4
84%
214 Ratings
Standard reports

6.3
63%
70 Ratings

8.2
82%
220 Ratings
Custom reports

6.1
61%
70 Ratings

8.2
82%
216 Ratings
General Ledger and Configurable Accounting

6.3
NetSuite ERP
63%

8.9
Oracle Cloud ERP
89%
Oracle Cloud ERP ranks higher in 11/11 features
Oracle Cloud ERP ranks higher in 11/11 features
Accounts payable

6.2
62%
65 Ratings

8.4
84%
237 Ratings
Accounts receivable

6.1
61%
64 Ratings

8.2
82%
228 Ratings
Global Financial Support

6.0
60%
26 Ratings

8.3
83%
180 Ratings
Primary and Secondary Ledgers

6.6
66%
28 Ratings

8.4
84%
205 Ratings
Intercompany Accounting

5.3
53%
30 Ratings

8.3
83%
200 Ratings
Localizations

6.6
66%
22 Ratings

7.9
79%
171 Ratings
Journals and Reconciliations

6.9
69%
41 Ratings

8.2
82%
212 Ratings
Enterprise Accounting

6.5
65%
35 Ratings

8.3
83%
200 Ratings
Configurable Accounting

6.7
67%
35 Ratings

8.3
83%
197 Ratings
Centralized Rules Framework

6.6
66%
24 Ratings

8.2
82%
177 Ratings
Standardized Processes

5.8
58%
37 Ratings

8.4
84%
210 Ratings
Inventory Management

5.9
NetSuite ERP
59%

8.3
Oracle Cloud ERP
83%
Oracle Cloud ERP ranks higher in 4/4 features
Oracle Cloud ERP ranks higher in 4/4 features
Inventory tracking

6.2
62%
47 Ratings

8.4
84%
162 Ratings
Automatic reordering

5.5
55%
28 Ratings

8.5
85%
142 Ratings
Location management

6.0
60%
35 Ratings

8.2
82%
145 Ratings
Manufacturing module

5.7
57%
27 Ratings

8.1
81%
128 Ratings
Order Management

5.5
NetSuite ERP
55%

8.3
Oracle Cloud ERP
83%
Oracle Cloud ERP ranks higher in 7/7 features
Oracle Cloud ERP ranks higher in 7/7 features
Pricing

5.4
54%
53 Ratings

8.1
81%
145 Ratings
Order entry

5.5
55%
54 Ratings

8.3
83%
152 Ratings
Credit card processing

4.6
46%
37 Ratings

8.4
84%
127 Ratings
Cost of goods sold

6.2
62%
48 Ratings

8.4
84%
136 Ratings
Order Orchestration

5.7
57%
21 Ratings

8.2
82%
127 Ratings
End-to-end order visibility

5.9
59%
27 Ratings

8.1
81%
136 Ratings
Order exception Resolution

5.2
52%
21 Ratings

8.4
84%
128 Ratings
Subledger and Financial Process

5.6
NetSuite ERP
56%

8.2
Oracle Cloud ERP
82%
Oracle Cloud ERP ranks higher in 14/14 features
Oracle Cloud ERP ranks higher in 14/14 features
Automated Invoice Processing

4.9
49%
35 Ratings

8.3
83%
192 Ratings
Shared Services Payments

5.7
57%
17 Ratings

8.0
80%
169 Ratings
Billings Management

5.6
56%
30 Ratings

8.3
83%
169 Ratings
Customer Receipt Applications

5.9
59%
29 Ratings

8.1
81%
173 Ratings
Customer Collections

5.6
56%
26 Ratings

8.0
80%
165 Ratings
Revenue Recognition

5.8
58%
35 Ratings

8.3
83%
166 Ratings
Cash Management

5.9
59%
27 Ratings

8.1
81%
183 Ratings
Asset Management

5.3
53%
26 Ratings

8.3
83%
184 Ratings
Travel & Expense Management

5.1
51%
31 Ratings

8.2
82%
151 Ratings
Budgetary Control & Encumbrance Accounting

6.0
60%
27 Ratings

8.2
82%
150 Ratings
Period Close

6.2
62%
35 Ratings

8.4
84%
181 Ratings
Transactions Tax

5.9
59%
28 Ratings

8.0
80%
157 Ratings
Subledger Reconciliations

6.1
61%
24 Ratings

8.3
83%
163 Ratings
3rd Party Accounting Systems

3.9
39%
14 Ratings

8.1
81%
119 Ratings
Project Financial Management

5.3
NetSuite ERP
53%

8.3
Oracle Cloud ERP
83%
Oracle Cloud ERP ranks higher in 12/12 features
Oracle Cloud ERP ranks higher in 12/12 features
Budgeting and Forecasting

6.0
60%
26 Ratings

8.3
83%
141 Ratings
Project Costing

5.7
57%
23 Ratings

8.3
83%
143 Ratings
Cost Capture

5.3
53%
22 Ratings

8.3
83%
131 Ratings
Capital Project Management

5.9
59%
14 Ratings

8.2
82%
128 Ratings
Customer Invoicing

4.3
43%
25 Ratings

8.2
82%
131 Ratings
Customer Contract Compliance

4.8
48%
13 Ratings

8.3
83%
117 Ratings
Project Revenue Recognition

4.4
44%
22 Ratings

8.2
82%
122 Ratings
Project Financial Performance Analysis

5.2
52%
23 Ratings

8.2
82%
119 Ratings
Project Financials Dashboard

5.6
56%
24 Ratings

8.3
83%
120 Ratings
Real-time Financial Reporting

6.5
65%
26 Ratings

8.3
83%
126 Ratings
Embedded Business Intelligence

4.5
45%
13 Ratings

8.2
82%
115 Ratings
Project Planning Collaboration

5.1
51%
14 Ratings

8.2
82%
112 Ratings
Project Execution Management

5.1
NetSuite ERP
51%

7.9
Oracle Cloud ERP
79%
Oracle Cloud ERP ranks higher in 15/15 features
Oracle Cloud ERP ranks higher in 15/15 features
Project Planning and Scheduling

4.8
48%
14 Ratings

8.2
82%
104 Ratings
Project Manager Dashboard

5.2
52%
14 Ratings

8.1
81%
106 Ratings
Resource Manager Dashboard

5.3
53%
12 Ratings

8.0
80%
104 Ratings
Task Insight for Project Managers

5.0
50%
11 Ratings

7.9
79%
98 Ratings
Project Manager Mobile Functionality

4.8
48%
10 Ratings

7.9
79%
101 Ratings
Team Member Task Collaboration

4.8
48%
12 Ratings

7.7
77%
97 Ratings
Team Member Mobile Functionality

4.8
48%
11 Ratings

7.9
79%
95 Ratings
Project Candidate Search

4.9
49%
8 Ratings

7.7
77%
90 Ratings
Project Candidate Comparison and Analysis

5.3
53%
8 Ratings

7.8
78%
88 Ratings
Defineable Resource Pools

5.6
56%
8 Ratings

7.7
77%
91 Ratings
Defineable Resource Pools

5.4
54%
8 Ratings

7.9
79%
92 Ratings
Talent Profiles

4.9
49%
8 Ratings

7.8
78%
87 Ratings
Real-Time Project Reporting

6.1
61%
13 Ratings

8.1
81%
91 Ratings
Absence Management

4.8
48%
9 Ratings

8.1
81%
88 Ratings
Product Lifecycle Management

5.1
51%
9 Ratings

8.2
82%
91 Ratings
Grants Management

4.3
NetSuite ERP
43%

8.2
Oracle Cloud ERP
82%
Oracle Cloud ERP ranks higher in 4/4 features
Oracle Cloud ERP ranks higher in 4/4 features
Award Lifecycle Management

4.6
46%
7 Ratings

8.3
83%
98 Ratings
Spending Control

3.8
38%
9 Ratings

8.2
82%
99 Ratings
Indirect Cost Management

4.3
43%
9 Ratings

8.1
81%
102 Ratings
Billing

4.6
46%
12 Ratings

8.2
82%
109 Ratings
Procurement

4.6
NetSuite ERP
46%

8.1
Oracle Cloud ERP
81%
Oracle Cloud ERP ranks higher in 19/19 features
Oracle Cloud ERP ranks higher in 19/19 features
Sourcing Team Collaboration

4.2
42%
12 Ratings

8.1
81%
126 Ratings
Sourcing Analysis

4.4
44%
12 Ratings

8.1
81%
123 Ratings
Bids Analyzed and Compared

4.6
46%
8 Ratings

8.0
80%
106 Ratings
Catalog Shopping E-Commerce for Employees

4.2
42%
7 Ratings

7.9
79%
102 Ratings
Contract Authoring

3.8
38%
10 Ratings

8.3
83%
107 Ratings
Contract Compliance Management

3.9
39%
10 Ratings

8.3
83%
105 Ratings
Contract History

4.0
40%
10 Ratings

8.2
82%
107 Ratings
Contract Renewal Automation

5.0
50%
8 Ratings

8.2
82%
104 Ratings
Contract Repository

4.9
49%
8 Ratings

7.9
79%
101 Ratings
Contract Standardization and Enforcement

4.7
47%
8 Ratings

8.2
82%
96 Ratings
Electronic Signatures

5.4
54%
10 Ratings

8.2
82%
99 Ratings
Invoice Automated Matching

5.2
52%
11 Ratings

8.3
83%
116 Ratings
Purchasing Risk and Compliance Management

5.4
54%
10 Ratings

8.1
81%
102 Ratings
Requisitions-to-Purchase Orders Integrated

5.3
53%
13 Ratings

8.2
82%
121 Ratings
Spend Compliance Management

4.7
47%
12 Ratings

8.1
81%
104 Ratings
Supplier Assessment

4.9
49%
9 Ratings

8.0
80%
106 Ratings
Supplier Communication and Collaboration

4.0
40%
11 Ratings

8.0
80%
110 Ratings
Supplier Management

4.9
49%
12 Ratings

8.2
82%
125 Ratings
Supplier Portal

4.7
47%
8 Ratings

8.0
80%
109 Ratings
Risk Management

4.5
NetSuite ERP
45%

8.0
Oracle Cloud ERP
80%
Oracle Cloud ERP ranks higher in 9/9 features
Oracle Cloud ERP ranks higher in 9/9 features
Risk Repository

4.5
45%
8 Ratings

8.1
81%
81 Ratings
Control Management

3.9
39%
11 Ratings

8.1
81%
81 Ratings
Control Mapping

3.9
39%
9 Ratings

8.1
81%
78 Ratings
Control Efficiency Assessments

4.7
47%
7 Ratings

8.0
80%
74 Ratings
Automated Control Assessments

4.7
47%
7 Ratings

7.9
79%
75 Ratings
Assessment Capture

4.9
49%
7 Ratings

7.8
78%
76 Ratings
Issue Detection

4.6
46%
8 Ratings

8.2
82%
74 Ratings
Automatic Notification

4.8
48%
9 Ratings

8.0
80%
75 Ratings
Remediation and Certification

4.8
48%
8 Ratings

8.0
80%
74 Ratings
Logistics

3.5
NetSuite ERP
35%

8.1
Oracle Cloud ERP
81%
Oracle Cloud ERP ranks higher in 13/13 features
Oracle Cloud ERP ranks higher in 13/13 features
Transportation Planning and Optimization

3.6
36%
9 Ratings

8.1
81%
71 Ratings
Transportation Sourcing Management

3.7
37%
9 Ratings

8.3
83%
68 Ratings
Transportation Process Integration

3.7
37%
9 Ratings

8.0
80%
67 Ratings
Transportation Execution Management

3.7
37%
8 Ratings

8.1
81%
66 Ratings
Freight Payment Automation

3.6
36%
9 Ratings

8.1
81%
67 Ratings
Trade Management

3.6
36%
8 Ratings

8.3
83%
63 Ratings
Trade Regulatory Compliance Management

3.7
37%
6 Ratings

7.8
78%
63 Ratings
Customs Entry Management

2.2
22%
8 Ratings

8.1
81%
60 Ratings
Customs Document Management

2.3
23%
8 Ratings

7.9
79%
62 Ratings
Customs Document Collaboration

2.3
23%
8 Ratings

7.9
79%
63 Ratings
Fulfillment Management

4.7
47%
13 Ratings

8.0
80%
67 Ratings
Inventory Visibility

4.9
49%
15 Ratings

8.2
82%
72 Ratings
Warehouse Workforce Management

3.3
33%
11 Ratings

8.2
82%
64 Ratings
Manufacturing

4.9
NetSuite ERP
49%

8.1
Oracle Cloud ERP
81%
Oracle Cloud ERP ranks higher in 9/9 features
Oracle Cloud ERP ranks higher in 9/9 features
Production Process Design

5.1
51%
12 Ratings

8.1
81%
70 Ratings
Supply Chain Business Flows

4.9
49%
13 Ratings

8.1
81%
72 Ratings
Production Management

5.1
51%
14 Ratings

8.1
81%
73 Ratings
Contracted Manufacturing Management

4.8
48%
12 Ratings

7.9
79%
65 Ratings
Configuration Management

4.8
48%
10 Ratings

8.1
81%
71 Ratings
Work Definition

5.0
50%
14 Ratings

8.1
81%
69 Ratings
Work Execution

4.6
46%
12 Ratings

8.0
80%
68 Ratings
Advanced Fulfillment

5.0
50%
11 Ratings

8.2
82%
69 Ratings
Manufacturing Costs

4.7
47%
14 Ratings

8.1
81%
69 Ratings
Supply Chain

5.0
NetSuite ERP
50%

8.3
Oracle Cloud ERP
83%
Oracle Cloud ERP ranks higher in 4/4 features
Oracle Cloud ERP ranks higher in 4/4 features
Forecasting

4.7
47%
17 Ratings

8.3
83%
98 Ratings
Inventory Planning

4.7
47%
18 Ratings

8.3
83%
100 Ratings
Multi-tier Supply Chain Planning

5.3
53%
12 Ratings

8.2
82%
88 Ratings
Performance Monitoring

5.1
51%
14 Ratings

8.5
85%
91 Ratings
Product Lifecycle Management

4.3
NetSuite ERP
43%

8.0
Oracle Cloud ERP
80%
Oracle Cloud ERP ranks higher in 7/7 features
Oracle Cloud ERP ranks higher in 7/7 features
Ideation Management

4.6
46%
9 Ratings

8.0
80%
72 Ratings
Requirements Management

4.4
44%
8 Ratings

8.0
80%
73 Ratings
Proposal Management

3.5
35%
10 Ratings

8.1
81%
73 Ratings
Innovation Portfolio Management

4.3
43%
9 Ratings

8.0
80%
72 Ratings
Product Master Data Management

4.6
46%
9 Ratings

8.1
81%
76 Ratings
Vendor Portal

4.4
44%
11 Ratings

8.0
80%
69 Ratings
Project Portfolio Management

4.2
42%
8 Ratings

8.0
80%
75 Ratings
Attribute Ratings
- NetSuite ERP is rated higher in 4 areas: Likelihood to Renew, Availability, Performance, Product Scalability
- Oracle Cloud ERP is rated higher in 6 areas: Likelihood to Recommend, Usability, Support Rating, In-Person Training, Online Training, Implementation Rating
Likelihood to Recommend

7.0
NetSuite ERP
70%
128 Ratings

8.4
Oracle Cloud ERP
84%
269 Ratings
Likelihood to Renew

8.0
NetSuite ERP
80%
33 Ratings

6.9
Oracle Cloud ERP
69%
12 Ratings
Usability

7.5
NetSuite ERP
75%
16 Ratings

8.0
Oracle Cloud ERP
80%
8 Ratings
Availability

9.4
NetSuite ERP
94%
26 Ratings

5.7
Oracle Cloud ERP
57%
7 Ratings
Performance

7.7
NetSuite ERP
77%
24 Ratings

6.3
Oracle Cloud ERP
63%
7 Ratings
Support Rating

6.6
NetSuite ERP
66%
31 Ratings

8.2
Oracle Cloud ERP
82%
19 Ratings
In-Person Training

7.3
NetSuite ERP
73%
2 Ratings

7.4
Oracle Cloud ERP
74%
2 Ratings
Online Training

7.8
NetSuite ERP
78%
9 Ratings

8.1
Oracle Cloud ERP
81%
2 Ratings
Implementation Rating

6.8
NetSuite ERP
68%
27 Ratings

7.0
Oracle Cloud ERP
70%
18 Ratings
Product Scalability

8.4
NetSuite ERP
84%
5 Ratings

7.0
Oracle Cloud ERP
70%
3 Ratings
Likelihood to Recommend
NetSuite ERP
NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.

Verified User
Employee in Marketing
Financial Services Company, 501-1000 employeesOracle Cloud ERP
We are a publicly-traded healthcare company with over 50000 full-time and part-time employees. We also currently have about 15000 contingent workers in our workforce. Oracle Cloud ERP is very well suited for an enterprise our size. Our financial department relies heavily on Oracle cloud ERP for daily business functions like procurement, supply chain, accounts reconciliation, ledgers, payables, receivables, and supply chain logistics. The executive team uses this system for project management and our risk assessment and management department for Compliance, risk management portfolio.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesPros
NetSuite ERP
- Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
- Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
- Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
- Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
IT Manager
Remington Global, Inc.Wholesale, 1-10 employees
Oracle Cloud ERP
- I no longer need VPN to login into the ERP cloud system.
- I no longer need Java app required for form based application.
- Data uploading feature using excel was highly required as it makes user life easy.
- The application is self explanatory and easy to use.
Senior Financial Analyst
Tech MantraInformation Technology & Services, 201-500 employees
Cons
NetSuite ERP
- NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
- NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
- The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
NetSuite Systems Analyst
AvalaraComputer Software, 1001-5000 employees
Oracle Cloud ERP
- Wide localization process.
- Automated (without a human) business operations, better rpa solutions, scanning, mobile app, etc
- Central systems for the company re using more than one erp systems.
- Better reporting tools
- Developer source also not such enough maybe to support them in each (in their market) countries.
- Price policy also
Product Manager
TurkcellTelecommunications, 10,001+ employees
Pricing Details
NetSuite ERP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per user per month
NetSuite ERP Editions & Modules
Edition
Base License | $9991 |
---|---|
Access Cost | $992 |
- per month
- per user per month
Additional Pricing Details
—Oracle Cloud ERP
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Oracle Cloud ERP Editions & Modules
—
Additional Pricing Details
Pricing per user varies by component within the Oracle ERP Cloud solution.Likelihood to Renew
NetSuite ERP
NetSuite ERP 8.0
Based on 33 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Creative Director
GPS Insight[object Object], 51-200 employees
Oracle Cloud ERP
Oracle Cloud ERP 6.9
Based on 12 answers
Oracle ERP cloud is a significant investment for our company. It will be an ongoing software cost and there's no looking back on that. Our users have become very accustomed to this tool that it is not practically feasible to rip them off from this system. So yes we will continue to renew the subscription going forward.

Verified User
Professional in Information Technology
Transportation/Trucking/Railroad Company, 201-500 employeesUsability
NetSuite ERP
NetSuite ERP 7.5
Based on 16 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.

Verified User
Director in Sales
Industrial Automation Company, 51-200 employeesOracle Cloud ERP
Oracle Cloud ERP 8.0
Based on 8 answers
Because as I said before, there are some good and some bad things. But good things seem to be more than the bad, and the bad things I personally think are going to be solved quickly, maybe with some patches over time.

Verified User
Partner in Information Technology
Computer & Network Security Company, 201-500 employeesReliability and Availability
NetSuite ERP
NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

Verified User
Vice-President in Finance and Accounting
Computer Software Company, 201-500 employeesOracle Cloud ERP
Oracle Cloud ERP 5.7
Based on 7 answers
The application is used by big banks like HSBC is a testament to its reliability. I did not hear or experience any outages.Oracle is in the hosting business since long. In its previous avatar, it used to be called as Oracle on demand. So oracle has enough experience and expertise in hosting and managing customers applications in their datacenters.Oracle is the only major company which has platform as a service, database as a service and software as a service product offerings on the cloud.Hence customers can rely on Oracle as many major fortune 500 companies do.
Oracle Cloud Procure to Pay Consultant
KPMG USReal Estate, 5001-10,000 employees
Performance
NetSuite ERP
NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Controller
GlobalVetLINKComputer Software, 11-50 employees
Oracle Cloud ERP
Oracle Cloud ERP 6.3
Based on 7 answers
Cloud performance is something that they need to improve. Also it is not consistent. Sometimes for some users it is slow while for others it is fast. This is frustrating for users especially when they are in the middle of what they are doing. We communicated this to Oracle and they suggested to submit request for environment re-sizing. But again this we think should be a proactive effort from Oracle rather than relying on customers to reach out. This is something Oracle definitely needs to work on.

Verified User
Professional in Information Technology
Transportation/Trucking/Railroad Company, 201-500 employeesSupport Rating
NetSuite ERP
NetSuite ERP 6.6
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Director/NetSuite Administrator
Q Research Solutions51-200 employees
Oracle Cloud ERP
Oracle Cloud ERP 8.2
Based on 19 answers
Support is always providing step by step details to resolve any issue we encounter. If the issue is currently not a functionality or feature of the application they are supportive in offering guidance on submitting an enhancement request. Currently there is an enhancement that will be rolled out by Oracle that was designed for our organization.
Purchasing Supervisor
Health Care Service CorporationInsurance, 10,001+ employees
In-Person Training
NetSuite ERP
NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Verified User
Manager in Finance and Accounting
Computer Software Company, 201-500 employeesOracle Cloud ERP
Oracle Cloud ERP 7.4
Based on 2 answers
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
Oracle Cloud Procure to Pay Consultant
KPMG USReal Estate, 5001-10,000 employees
Online Training
NetSuite ERP
NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

Verified User
Professional in Information Technology
Computer Software Company, 501-1000 employeesOracle Cloud ERP
Oracle Cloud ERP 8.1
Based on 2 answers
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective.Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
Oracle Cloud Procure to Pay Consultant
KPMG USReal Estate, 5001-10,000 employees
Implementation Rating
NetSuite ERP
NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.
Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Corporate Controller, Director of Sales
Solar WindsInformation Technology and Services, 501-1000 employees
Oracle Cloud ERP
Oracle Cloud ERP 7.0
Based on 18 answers
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.

Verified User
Consultant in Finance and Accounting
Banking Company, 10,001+ employeesAlternatives Considered
NetSuite ERP
I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Investments and Treasury Manager
TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees
Oracle Cloud ERP
Oracle ERP Cloud is very powerful in giving us reliable financial management analysis that helps us run our business and makes sure our business is growing and developing each and [every] day. The support team from this tool is very useful, reliable[,] and supportive 24/7.
Sales And Marketing Representative
WiproInformation Technology & Services, 10,001+ employees
Scalability
NetSuite ERP
NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
CEO
Spectrio, LLCMarketing and Advertising, 51-200 employees
Oracle Cloud ERP
Oracle Cloud ERP 7.0
Based on 3 answers
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs

Verified User
Professional in Information Technology
Transportation/Trucking/Railroad Company, 201-500 employeesReturn on Investment
NetSuite ERP
- Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
- Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
- Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Senior Netsuite Architect / Developer
Q2ebankingFinancial Services, 501-1000 employees
Oracle Cloud ERP
- A tool that has made us able to get much ROI by the bank account integration, management of cash, and controlling business unit.
- Project management is made easy with its module and tracking with the exact time and issuance makes it more convenient and compatible for the return.
- Automation in pay and expenses improve the company’s visibility in the market.
IT Manager
TietoEVRYInformation Technology & Services, 10,001+ employees