NetSuite ERP vs. AccountEdge

It is suited well for its scalability and offerings of options as you need them. Auditing Where lesser ERPs require multiple 3rd party connections to get certain functionality, NetSuite ERP offers it as part of the core already or as an advanced feature you can opt into. It is still a part of the NetSuite environment and managed by NetSuite.

Incentivized

If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).

Incentivized

• Tracks fixed assets and debt activity for month end rollforwards.
• Creates a solid audit trail and supporting documentation path for anyone to follow, internally or externally (auditor).
• Maintains reporting structure and workflow processes for better implementation as training or process improvement/overhaul.

Incentivized

• Complete Macintosh accounting software solution
• Robust inventory with price levels, quantity price breaks, and item assemblies
• Robust Job costing including progress billing, budgets, and profitability
• Mobile and web apps to add transactions from anywhere to sync back to your company file
• Integrated payroll
• Retainers and escrow accounts
• Three levels of transactions categorization-jobs, categories, and departments
• Multi-currency
• Network capable for multiple simultaneous users
• Ability to see profitability on an individual invoice
• Company file can be transferred back and forth between Mac and Windows with NO conversion needed.
• Can import text files of practically any kind of transaction

• I have found it to be a bit slow sometimes when saving.
• I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
• This is too hard, bc Netsuite works really well.

• Probably our biggest beef is the sales pitch a while back to incorporate their POS system Checkout that was supposed to integrate hand in glove with AccountEdge (it never really did.) Now the company has abandoned the POS program (even the website is now a 404 error page). Checkout is glitchy, and rather than improving it, they just dropped it and left users like us who bought into it unsupported. That doesn't reflect well on the company's customer service in our view. We've been AccountEdge users from back when it was MYOB, but our confidence in their future dependability has been strongly impacted by this move, and if something else came along, our hard-earned loyalty might not be as firm as it has been in the past.
• Some tasks in AccountEdge take a long time to complete (go get a coffee while the spinning beachball turns).
• Don't know the feasibility, but it would be nice to have access to older transactions, maybe even in some kind of read-only format.

Incentivized

I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.

Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates

Incentivized

NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.

Incentivized

The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.

Incentivized

It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!

Incentivized

Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.

Incentivized

I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.

Incentivized

On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.

Incentivized

I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.

unfortunately no.

Incentivized

Oracle NetSuite ERP is lightyears ahead with the sophistication and accuracy of their ERP. There are so many more options for inventory management, accounting, and more. We felt that NetSuite ERP provided us with the most growth opportunity and would be able to keep up with our scaling business.

Incentivized

My hands down preference is to keep my accounting off of the cloud but that is not always the case with my clients. So, to make this comparison somewhat fair I will consider only the items containing parity in cloud vs desktop. AccountEdge vs Xero. AccountEdge has superior interface and key response because an internet connection is generally not as responsive as localized software. Period. I also feel that AccountEdge is far more robust in features as well as how my data is presented (visually). I require uniform naming/wording conventions so I can better assimilate data. While this is possible in Xero, it's not as easy to accomplish because of screen response and keyboard workflow. Mouse oriented vs. keyboard oriented. AccountEdge vs QuickBooks for Mac. Succinctly put: cross-platform. AccountEdge data files do not require "saving as" Windows copies or any other such nonsense conversion. They just work equally well on either platform. So for users whose platforms do not match their accountant's, there is simply no issue. Additionally, Acclivity will give a user's accountant a copy of the software for free.

Incentivized

We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.

• NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
• The software has helped us with budgeting, forecasting, and real-time financial reporting.
• Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.

• If I didn't have AccountEdge, I would have to make do with Excel spreadsheets, or go back to paper, as I did before 1995, and I wouldn't be able to access client information as easily as I can here.
• It allows me to manage cash easily, so if clients are slow-paying, I can borrow funds to meet expenses, without incurring overdraft fees, until they come through.

Incentivized