What users are saying about
NetSuite ERP
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Top Rated
666 Ratings
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Based on 666 reviews and ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 33 reviews and ratings
Feature Set Ratings
- NetSuite ERP ranks higher in 1 feature set: Customization
- Priority AccountEdge ranks higher in 6 feature sets: Payroll Management, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management
Payroll Management

1.9
NetSuite ERP
19%

6.6
Priority AccountEdge
66%
Priority AccountEdge ranks higher in 5/5 features
Priority AccountEdge ranks higher in 5/5 features
Pay calculation

1.6
16%
13 Ratings

10.0
100%
6 Ratings
Benefit plan administration

1.6
16%
10 Ratings

8.0
80%
4 Ratings
Direct deposit files

2.4
24%
9 Ratings

5.0
50%
4 Ratings
Salary revision and increment management

2.3
23%
8 Ratings

6.0
60%
5 Ratings
Reimbursement management

1.8
18%
10 Ratings

4.0
40%
3 Ratings
Customization

7.6
NetSuite ERP
76%

5.0
Priority AccountEdge
50%
NetSuite ERP ranks higher in 2/2 features
NetSuite ERP ranks higher in 2/2 features
API for custom integration

6.7
67%
63 Ratings

N/A
0 Ratings
Plug-ins

5.8
58%
47 Ratings

5.0
50%
3 Ratings
Security

6.6
NetSuite ERP
66%

9.0
Priority AccountEdge
90%
NetSuite ERP ranks higher in 1/2 features
NetSuite ERP ranks higher in 1/2 features
Single sign-on capability

6.6
66%
61 Ratings

N/A
0 Ratings
Role-based user permissions

6.6
66%
79 Ratings

9.0
90%
7 Ratings
Reporting & Analytics

6.2
NetSuite ERP
62%

9.0
Priority AccountEdge
90%
Priority AccountEdge ranks higher in 3/3 features
Priority AccountEdge ranks higher in 3/3 features
Dashboards

6.2
62%
71 Ratings

9.0
90%
4 Ratings
Standard reports

6.2
62%
70 Ratings

9.0
90%
7 Ratings
Custom reports

6.1
61%
70 Ratings

9.0
90%
6 Ratings
General Ledger and Configurable Accounting

6.3
NetSuite ERP
63%

7.2
Priority AccountEdge
72%
Priority AccountEdge ranks higher in 11/20 features
Priority AccountEdge ranks higher in 11/20 features
Accounts payable

6.1
61%
65 Ratings

9.0
90%
8 Ratings
Accounts receivable

6.0
60%
64 Ratings

9.0
90%
8 Ratings
Global Financial Support

5.9
59%
26 Ratings

N/A
0 Ratings
Primary and Secondary Ledgers

6.5
65%
28 Ratings

N/A
0 Ratings
Intercompany Accounting

5.2
52%
30 Ratings

N/A
0 Ratings
Localizations

6.5
65%
22 Ratings

N/A
0 Ratings
Journals and Reconciliations

6.9
69%
41 Ratings

N/A
0 Ratings
Enterprise Accounting

6.4
64%
35 Ratings

N/A
0 Ratings
Configurable Accounting

6.6
66%
35 Ratings

N/A
0 Ratings
Centralized Rules Framework

6.5
65%
24 Ratings

N/A
0 Ratings
Standardized Processes

5.7
57%
37 Ratings

N/A
0 Ratings
Cash management

N/A
0 Ratings

8.1
81%
2 Ratings
Bank reconciliation

N/A
0 Ratings

6.0
60%
8 Ratings
Expense management

N/A
0 Ratings

6.0
60%
6 Ratings
Time tracking

N/A
0 Ratings

6.0
60%
4 Ratings
Multi-currency support

N/A
0 Ratings

9.0
90%
3 Ratings
Multi-division support

N/A
0 Ratings

9.0
90%
2 Ratings
Regulations compliance

N/A
0 Ratings

7.0
70%
2 Ratings
Electronic tax filing

N/A
0 Ratings

7.0
70%
4 Ratings
Self-service portal

N/A
0 Ratings

2.7
27%
1 Rating
Inventory Management

5.8
NetSuite ERP
58%

8.0
Priority AccountEdge
80%
Priority AccountEdge ranks higher in 4/4 features
Priority AccountEdge ranks higher in 4/4 features
Inventory tracking

6.2
62%
47 Ratings

8.0
80%
6 Ratings
Automatic reordering

5.4
54%
28 Ratings

8.0
80%
1 Rating
Location management

6.0
60%
35 Ratings

8.0
80%
3 Ratings
Manufacturing module

5.7
57%
27 Ratings

8.0
80%
2 Ratings
Order Management

5.4
NetSuite ERP
54%

8.0
Priority AccountEdge
80%
Priority AccountEdge ranks higher in 4/7 features
Priority AccountEdge ranks higher in 4/7 features
Pricing

5.3
53%
53 Ratings

8.0
80%
5 Ratings
Order entry

5.4
54%
54 Ratings

9.0
90%
5 Ratings
Credit card processing

4.5
45%
37 Ratings

6.0
60%
5 Ratings
Cost of goods sold

6.1
61%
48 Ratings

9.0
90%
6 Ratings
Order Orchestration

5.6
56%
21 Ratings

N/A
0 Ratings
End-to-end order visibility

5.8
58%
27 Ratings

N/A
0 Ratings
Order exception Resolution

5.1
51%
21 Ratings

N/A
0 Ratings
Subledger and Financial Process

5.5
NetSuite ERP
55%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 14/14 features
NetSuite ERP ranks higher in 14/14 features
Automated Invoice Processing

4.8
48%
35 Ratings

N/A
0 Ratings
Shared Services Payments

5.6
56%
17 Ratings

N/A
0 Ratings
Billings Management

5.6
56%
30 Ratings

N/A
0 Ratings
Customer Receipt Applications

5.8
58%
29 Ratings

N/A
0 Ratings
Customer Collections

5.5
55%
26 Ratings

N/A
0 Ratings
Revenue Recognition

5.7
57%
35 Ratings

N/A
0 Ratings
Cash Management

5.9
59%
27 Ratings

N/A
0 Ratings
Asset Management

5.2
52%
26 Ratings

N/A
0 Ratings
Travel & Expense Management

5.0
50%
31 Ratings

N/A
0 Ratings
Budgetary Control & Encumbrance Accounting

5.9
59%
27 Ratings

N/A
0 Ratings
Period Close

6.1
61%
35 Ratings

N/A
0 Ratings
Transactions Tax

5.8
58%
28 Ratings

N/A
0 Ratings
Subledger Reconciliations

6.0
60%
24 Ratings

N/A
0 Ratings
3rd Party Accounting Systems

3.7
37%
14 Ratings

N/A
0 Ratings
Project Financial Management

5.2
NetSuite ERP
52%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 12/12 features
NetSuite ERP ranks higher in 12/12 features
Budgeting and Forecasting

5.9
59%
26 Ratings

N/A
0 Ratings
Project Costing

5.6
56%
23 Ratings

N/A
0 Ratings
Cost Capture

5.2
52%
22 Ratings

N/A
0 Ratings
Capital Project Management

5.8
58%
14 Ratings

N/A
0 Ratings
Customer Invoicing

4.2
42%
25 Ratings

N/A
0 Ratings
Customer Contract Compliance

4.7
47%
13 Ratings

N/A
0 Ratings
Project Revenue Recognition

4.3
43%
22 Ratings

N/A
0 Ratings
Project Financial Performance Analysis

5.1
51%
23 Ratings

N/A
0 Ratings
Project Financials Dashboard

5.5
55%
24 Ratings

N/A
0 Ratings
Real-time Financial Reporting

6.4
64%
26 Ratings

N/A
0 Ratings
Embedded Business Intelligence

4.3
43%
13 Ratings

N/A
0 Ratings
Project Planning Collaboration

5.0
50%
14 Ratings

N/A
0 Ratings
Project Execution Management

5.0
NetSuite ERP
50%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 15/15 features
NetSuite ERP ranks higher in 15/15 features
Project Planning and Scheduling

4.7
47%
14 Ratings

N/A
0 Ratings
Project Manager Dashboard

5.0
50%
14 Ratings

N/A
0 Ratings
Resource Manager Dashboard

5.2
52%
12 Ratings

N/A
0 Ratings
Task Insight for Project Managers

4.9
49%
11 Ratings

N/A
0 Ratings
Project Manager Mobile Functionality

4.6
46%
10 Ratings

N/A
0 Ratings
Team Member Task Collaboration

4.6
46%
12 Ratings

N/A
0 Ratings
Team Member Mobile Functionality

4.6
46%
11 Ratings

N/A
0 Ratings
Project Candidate Search

4.7
47%
8 Ratings

N/A
0 Ratings
Project Candidate Comparison and Analysis

5.2
52%
8 Ratings

N/A
0 Ratings
Defineable Resource Pools

5.4
54%
8 Ratings

N/A
0 Ratings
Defineable Resource Pools

5.2
52%
8 Ratings

N/A
0 Ratings
Talent Profiles

4.8
48%
8 Ratings

N/A
0 Ratings
Real-Time Project Reporting

6.0
60%
13 Ratings

N/A
0 Ratings
Absence Management

4.7
47%
9 Ratings

N/A
0 Ratings
Product Lifecycle Management

4.9
49%
9 Ratings

N/A
0 Ratings
Grants Management

4.2
NetSuite ERP
42%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features
NetSuite ERP ranks higher in 4/4 features
Award Lifecycle Management

4.5
45%
7 Ratings

N/A
0 Ratings
Spending Control

3.6
36%
9 Ratings

N/A
0 Ratings
Indirect Cost Management

4.1
41%
9 Ratings

N/A
0 Ratings
Billing

4.5
45%
12 Ratings

N/A
0 Ratings
Procurement

4.5
NetSuite ERP
45%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 19/19 features
NetSuite ERP ranks higher in 19/19 features
Sourcing Team Collaboration

4.0
40%
12 Ratings

N/A
0 Ratings
Sourcing Analysis

4.3
43%
12 Ratings

N/A
0 Ratings
Bids Analyzed and Compared

4.5
45%
8 Ratings

N/A
0 Ratings
Catalog Shopping E-Commerce for Employees

4.0
40%
7 Ratings

N/A
0 Ratings
Contract Authoring

3.7
37%
10 Ratings

N/A
0 Ratings
Contract Compliance Management

3.8
38%
10 Ratings

N/A
0 Ratings
Contract History

3.8
38%
10 Ratings

N/A
0 Ratings
Contract Renewal Automation

4.8
48%
8 Ratings

N/A
0 Ratings
Contract Repository

4.7
47%
8 Ratings

N/A
0 Ratings
Contract Standardization and Enforcement

4.6
46%
8 Ratings

N/A
0 Ratings
Electronic Signatures

5.2
52%
10 Ratings

N/A
0 Ratings
Invoice Automated Matching

5.1
51%
11 Ratings

N/A
0 Ratings
Purchasing Risk and Compliance Management

5.2
52%
10 Ratings

N/A
0 Ratings
Requisitions-to-Purchase Orders Integrated

5.2
52%
13 Ratings

N/A
0 Ratings
Spend Compliance Management

4.5
45%
12 Ratings

N/A
0 Ratings
Supplier Assessment

4.7
47%
9 Ratings

N/A
0 Ratings
Supplier Communication and Collaboration

3.8
38%
11 Ratings

N/A
0 Ratings
Supplier Management

4.7
47%
12 Ratings

N/A
0 Ratings
Supplier Portal

4.6
46%
8 Ratings

N/A
0 Ratings
Risk Management

4.4
NetSuite ERP
44%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features
NetSuite ERP ranks higher in 9/9 features
Risk Repository

4.4
44%
8 Ratings

N/A
0 Ratings
Control Management

3.8
38%
11 Ratings

N/A
0 Ratings
Control Mapping

3.8
38%
9 Ratings

N/A
0 Ratings
Control Efficiency Assessments

4.6
46%
7 Ratings

N/A
0 Ratings
Automated Control Assessments

4.6
46%
7 Ratings

N/A
0 Ratings
Assessment Capture

4.7
47%
7 Ratings

N/A
0 Ratings
Issue Detection

4.5
45%
8 Ratings

N/A
0 Ratings
Automatic Notification

4.7
47%
9 Ratings

N/A
0 Ratings
Remediation and Certification

4.6
46%
8 Ratings

N/A
0 Ratings
Logistics

3.4
NetSuite ERP
34%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 13/13 features
NetSuite ERP ranks higher in 13/13 features
Transportation Planning and Optimization

3.5
35%
9 Ratings

N/A
0 Ratings
Transportation Sourcing Management

3.6
36%
9 Ratings

N/A
0 Ratings
Transportation Process Integration

3.6
36%
9 Ratings

N/A
0 Ratings
Transportation Execution Management

3.6
36%
8 Ratings

N/A
0 Ratings
Freight Payment Automation

3.5
35%
9 Ratings

N/A
0 Ratings
Trade Management

3.5
35%
8 Ratings

N/A
0 Ratings
Trade Regulatory Compliance Management

3.6
36%
6 Ratings

N/A
0 Ratings
Customs Entry Management

2.0
20%
8 Ratings

N/A
0 Ratings
Customs Document Management

2.1
21%
8 Ratings

N/A
0 Ratings
Customs Document Collaboration

2.1
21%
8 Ratings

N/A
0 Ratings
Fulfillment Management

4.5
45%
13 Ratings

N/A
0 Ratings
Inventory Visibility

4.8
48%
15 Ratings

N/A
0 Ratings
Warehouse Workforce Management

3.2
32%
11 Ratings

N/A
0 Ratings
Manufacturing

4.8
NetSuite ERP
48%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features
NetSuite ERP ranks higher in 9/9 features
Production Process Design

5.0
50%
12 Ratings

N/A
0 Ratings
Supply Chain Business Flows

4.8
48%
13 Ratings

N/A
0 Ratings
Production Management

5.1
51%
14 Ratings

N/A
0 Ratings
Contracted Manufacturing Management

4.7
47%
12 Ratings

N/A
0 Ratings
Configuration Management

4.8
48%
10 Ratings

N/A
0 Ratings
Work Definition

5.0
50%
14 Ratings

N/A
0 Ratings
Work Execution

4.5
45%
12 Ratings

N/A
0 Ratings
Advanced Fulfillment

4.9
49%
11 Ratings

N/A
0 Ratings
Manufacturing Costs

4.7
47%
14 Ratings

N/A
0 Ratings
Supply Chain

4.9
NetSuite ERP
49%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features
NetSuite ERP ranks higher in 4/4 features
Forecasting

4.6
46%
17 Ratings

N/A
0 Ratings
Inventory Planning

4.6
46%
18 Ratings

N/A
0 Ratings
Multi-tier Supply Chain Planning

5.2
52%
12 Ratings

N/A
0 Ratings
Performance Monitoring

5.0
50%
14 Ratings

N/A
0 Ratings
Product Lifecycle Management

4.2
NetSuite ERP
42%

Priority AccountEdge
Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 7/7 features
NetSuite ERP ranks higher in 7/7 features
Ideation Management

4.5
45%
9 Ratings

N/A
0 Ratings
Requirements Management

4.3
43%
8 Ratings

N/A
0 Ratings
Proposal Management

3.4
34%
10 Ratings

N/A
0 Ratings
Innovation Portfolio Management

4.2
42%
9 Ratings

N/A
0 Ratings
Product Master Data Management

4.5
45%
9 Ratings

N/A
0 Ratings
Vendor Portal

4.2
42%
11 Ratings

N/A
0 Ratings
Project Portfolio Management

4.1
41%
8 Ratings

N/A
0 Ratings
Attribute Ratings
- NetSuite ERP is rated higher in 2 areas: Likelihood to Recommend, Availability
- Priority AccountEdge is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
Likelihood to Recommend

6.9
NetSuite ERP
69%
130 Ratings

6.0
Priority AccountEdge
60%
18 Ratings
Likelihood to Renew

8.5
NetSuite ERP
85%
34 Ratings

8.8
Priority AccountEdge
88%
10 Ratings
Usability

7.9
NetSuite ERP
79%
17 Ratings

9.0
Priority AccountEdge
90%
3 Ratings
Availability

9.4
NetSuite ERP
94%
26 Ratings

9.1
Priority AccountEdge
91%
2 Ratings
Performance

7.7
NetSuite ERP
77%
24 Ratings

Priority AccountEdge
N/A
0 Ratings
Support Rating

6.7
NetSuite ERP
67%
31 Ratings

9.0
Priority AccountEdge
90%
5 Ratings
In-Person Training

7.3
NetSuite ERP
73%
2 Ratings

Priority AccountEdge
N/A
0 Ratings
Online Training

7.8
NetSuite ERP
78%
9 Ratings

Priority AccountEdge
N/A
0 Ratings
Implementation Rating

6.8
NetSuite ERP
68%
27 Ratings

7.0
Priority AccountEdge
70%
2 Ratings
Product Scalability

8.4
NetSuite ERP
84%
5 Ratings

Priority AccountEdge
N/A
0 Ratings
Likelihood to Recommend
NetSuite ERP
NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.

Verified User
Employee in Marketing
Financial Services Company, 501-1000 employeesPriority AccountEdge
If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
Owner
Dan Workman MusicEntertainment, 1-10 employees
Pros
NetSuite ERP
- Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
- Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
- Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
- Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
IT Manager
Remington Global, Inc.Wholesale, 1-10 employees
Priority AccountEdge
- AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
- For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
- My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
- Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts & cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
Owner
FlyDragon ConsultingProfessional Training & Coaching, 1-10 employees
Cons
NetSuite ERP
- NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
- NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
- The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
NetSuite Systems Analyst
AvalaraComputer Software, 1001-5000 employees
Priority AccountEdge
- My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
- The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
- It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
Shareholder
Thomas E Healy CPA PCAccounting, 1-10 employees
Pricing Details
NetSuite ERP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per user per month
NetSuite ERP Editions & Modules
Edition
Base License | $9991 |
---|---|
Access Cost | $992 |
- per month
- per user per month
Additional Pricing Details
—Priority AccountEdge
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Priority AccountEdge Editions & Modules
—
Additional Pricing Details
AccountEdge is available to new customers for $399. Optional product upgrades are released every year for $159 single-user upgrade or $249 multi-user upgrade.Likelihood to Renew
NetSuite ERP
NetSuite ERP 8.5
Based on 34 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Creative Director
GPS Insight[object Object], 51-200 employees
Priority AccountEdge
Priority AccountEdge 8.8
Based on 10 answers
Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
Personal Angel with a Financial Background
Sharon L NashAccounting, 1-10 employees
Usability
NetSuite ERP
NetSuite ERP 7.9
Based on 17 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.

Verified User
Director in Sales
Industrial Automation Company, 51-200 employeesPriority AccountEdge
Priority AccountEdge 9.0
Based on 3 answers
The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.

Verified User
Vice-President in Corporate
Media Production Company, 1-10 employeesReliability and Availability
NetSuite ERP
NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

Verified User
Vice-President in Finance and Accounting
Computer Software Company, 201-500 employeesPriority AccountEdge
Priority AccountEdge 9.1
Based on 2 answers
One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
Owner
FlyDragon ConsultingProfessional Training & Coaching, 1-10 employees
Performance
NetSuite ERP
NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Controller
GlobalVetLINKComputer Software, 11-50 employees
Priority AccountEdge
No score
No answers yet
No answers on this topic
Support Rating
NetSuite ERP
NetSuite ERP 6.7
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Director/NetSuite Administrator
Q Research Solutions51-200 employees
Priority AccountEdge
Priority AccountEdge 9.0
Based on 5 answers
On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.

Verified User
Vice-President in Corporate
Media Production Company, 1-10 employeesIn-Person Training
NetSuite ERP
NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Verified User
Manager in Finance and Accounting
Computer Software Company, 201-500 employeesPriority AccountEdge
No score
No answers yet
No answers on this topic
Online Training
NetSuite ERP
NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

Verified User
Professional in Information Technology
Computer Software Company, 501-1000 employeesPriority AccountEdge
No score
No answers yet
No answers on this topic
Implementation Rating
NetSuite ERP
NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.
Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Corporate Controller, Director of Sales
Solar WindsInformation Technology and Services, 501-1000 employees
Priority AccountEdge
Priority AccountEdge 7.0
Based on 2 answers
unfortunately no.
Director, Special Accounts
Lake Industries CompanyConsumer Goods, 11-50 employees
Alternatives Considered
NetSuite ERP
I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Investments and Treasury Manager
TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees
Priority AccountEdge
For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
Owner
Keeping Books & Computing Consulting LLCAccounting, 1-10 employees
Scalability
NetSuite ERP
NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
CEO
Spectrio, LLCMarketing and Advertising, 51-200 employees
Priority AccountEdge
No score
No answers yet
No answers on this topic
Return on Investment
NetSuite ERP
- Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
- Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
- Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Senior Netsuite Architect / Developer
Q2ebankingFinancial Services, 501-1000 employees
Priority AccountEdge
- Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
- Customer service has also improved because employees find the program much easier to use, even at the point of sale.
- Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.

Verified User
Administrator in Finance and Accounting
Retail Company, 11-50 employees