TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Octopus Deploy

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Australian company Octopus Deploy offers their eponymous automated deployment and release management software that integrates with the user's preferred CI server and adds deployment & ops automation capabilities. Octopus Deploy enables developers, release managers, and operations folks to bring all automation into a single place. The vendor states that by reusing configuration variables, environment definition, API keys, connection strings, permissions, service principals, and automation logic,…

    $0

    per month

    Pricing
    New RelicOctopus Deploy
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Octopus Server - Professional
    $1920
    per year starting with 20 projects
    Octopus Cloud - Professional
    $4170
    per year starting with 20 projects
    Octopus Server - Enterprise
    $14400
    per year starting with 100 projects
    Octopus Cloud - Enterprise
    $23400
    per year starting with 100 projects
    Cloud
    Free
    10 users/10 projects/10 tenants/10 machines
    Server
    Free
    10 users/10 projects/10 tenants/10 machines
    Offerings
    Pricing Offerings
    New RelicOctopus Deploy
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Octopus Deploy offers a Free tier (Cloud and Server) and a 30-day free trial of the Enterprise tier. No credit card needed. Octopus also offers a Professional tier with 8/5 support (9 am–5 pm on weekdays). The Enterprise tier provides advanced features for teams to scale, including high availability, DevOps Insights, ServiceNow & Jira Service Management integration, unlimited instances, 24/7 support & service credits, and a dedicated Customer Success Manager.
    More Pricing Information
    Community Pulse
    New RelicOctopus Deploy
    Considered Both Products
    New Relic
    Chose New Relic
    We use other products within the organization but New Relic gives a broader coverage of the full stack. While all have their niche advantages over each other. New Relic has the broadest capability set that is more accessible, not only to engineers but to other non-technical …
    Incentivized
    Octopus Deploy
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    17 Answers
    Best Alternatives
    New RelicOctopus Deploy
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Atlassian Bamboo
    Score6.7 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Atlassian Bamboo
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicOctopus Deploy
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    8.0
    (1 ratings)
    Usability
    6.7
    (14 ratings)
    8.0
    (11 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    8.5
    (4 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.2
    (9 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.5
    (3 ratings)
    Ease of integration
    9.0
    (1 ratings)
    8.5
    (4 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicOctopus Deploy
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Octopus Deploy
    Octopus Deploy is well suited for our requirements of deploying across multiple environments with one consistent release. We are saving a lot of time by not having to package and move release files around. Our release process is more efficient and consistent with automation. There are some parts that we could probably perform with existing tools such as DevOps and there are one or two features we have to workaround to fit for our setup such as the step templates to install websites. These are minor in our opinion.
    Incentivized
    Read full review
    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Octopus Deploy
    • Octopus integrates nicely with TeamCity, our build server.
    • Octopus uses the same deployment packages across environments and makes it easy to track their progress across those environments.
    • Octopus makes it easy to handle configuration across environments which is usually a particularly difficult task.
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Octopus Deploy
    • In the past has been somewhat .net focused but that has been changing in recent times
    • Would be great if community licenses for NFP organizations were perpetual - but in saying that I appreciate that Octopus does provide my organization with a community [license]. Not all organisations do
    • I can’t think of any other
    Incentivized
    Read full review
    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Octopus Deploy
    Would be a 10 except for the retirement of the free Community Edition.
    Incentivized
    Read full review
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    Octopus Deploy
    Octopus Deploy has greatly helped us to improve our reliability and frequency of our deployments and given us the confidence to deploy much more often, with a direct benefit to customers. Cross-platform support and release to Cloud require more focus on the product side.
    Incentivized
    Read full review
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Octopus Deploy
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Octopus Deploy
    Octopus Deploy is a software that runs very effectively, is easy to use, does not require such a high learning curve, provides the necessary tools to carry out the functions it offers, making it a very flexible software, it also allows that can be configured according to the needs of the user and provides integrations with other very advantageous tools since they are carried out in a very favorable way.
    Incentivized
    Read full review
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Octopus Deploy
    Octopus Deploy support has always been there for us, even when using the free tier, we get responsive hands-on help. We haven't needed to use that level of support since the documentation is clearly written, and help is readily available within the interface itself. Using Octopus Deploy is a truly joyful experience.
    Incentivized
    Read full review
    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Octopus Deploy
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Octopus Deploy
    There aren't really any competitors in the land of ASP.NET. Deployment is too ad-hoc. Other tools exist that have massive downsides, like Web Deploy. Most aren't even supported anymore. You could argue that containers (Docker) are a competitor, but containers cannot be used for everything and solve a somewhat different problem. Octopus Deploy is even able to help with containers. To us, Octopus Deploy was really the only really polished solution.
    Incentivized
    Read full review
    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Octopus Deploy
    No answers on this topic
    Professional Services
    New Relic
    No answers on this topic
    Octopus Deploy
    Great support from professional services.
    Incentivized
    Read full review
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    Octopus Deploy
    • Allows us to deploy to our fleet quickly and without interruption to service
    • Can roll back to previous releases quickly, allowing us to back out of breaking changes in the worst-case scenarios.
    • Integration with several targets has allowed us to explore new platforms for our products, such as Docker in AWS ECS.
    Incentivized
    Read full review
    ScreenShots

    Octopus Deploy Screenshots

    Screenshot of where Octopus provides real-time visibility into which application versions are deployed across all environmentsScreenshot of some of the 500+ pre-built step templates for Kubernetes, AWS, Azure, Terraform, and Docker, to define deployment processes.Screenshot of the interface to create a deployment process once and reuse it across all environments, ensuring consistent deployments from development through production.Screenshot of tenanted deployments, which allow users to deploy unique application versions to individual customers or business units while maintaining centralized control and visibility across all instancesScreenshot of the audit log, which captures every deployment action, change, and user activity with full attribution and timestamps, providing accountability for compliance and security.Screenshot of the Runbooks that enable teams to automate routine operational tasks like backups, certificate renewals, and infrastructure maintenance, reducing manual effort and ensuring consistent execution of critical procedures.