TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    OpenText UFT One

    Score8 out of 10
    N/AUnified Functional Testing (UFT, formerly known as HP UFT and before that QuickTest Professional or HP QTP) is a functional and performance testing tool acquired by Micro Focus from Hewlett-Packard Enterprise, now from OpenText.N/A
    Pricing
    New RelicOpenText UFT One
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicOpenText UFT One
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicOpenText UFT One
    Considered Both Products
    New Relic
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Best Alternatives
    New RelicOpenText UFT One
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    ReadyAPI
    Score6.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicOpenText UFT One
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.0
    (12 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    7.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicOpenText UFT One
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    OpenText
    UFT is well suited if the price is not an issue, and if the requirement is about testing different technologies. If the application is based on Legacy platforms like Siebel or Mainframe, UFT fares quite well. For low cost web-based projects, there are other cheap and open source tools available. If it is about API testing or Mobile Testing, it is better to use other tools like TOSCA.
    Incentivized
    Read full review
    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    OpenText
    • The simple front end will allow novice users to easily grasp the basics of automation and give them confidence to try things for themselves.
    • UFT can scale up and run across multiple machines from a single controller, such as ALM, enabling hundreds of tests to be executed overnight.
    • There is an active support community out there, both official HPE based and independent users. This means if you do encounter a problem there is always someone out there to help you.
    • The later versions have many add-ins to plug in to other tools within the QA world.
    • Expert users are able to utilise the many native functions and also build their own to get the most out of the tool and impress people as they walk past and see the magic happening on the screen.
    • UFT also has LeanFT bundled with it, allowing automated testing at the api level - if you can convince the developers to let you in there.
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    OpenText
    • Its licensing cost is very high making it a very expensive tool. due to this many organisations are exploring options of license free tools like Selenium for automation. Though learning curve is large in case of Selenium but it is very cost effective & you an get lot of support online for Selenium.
    • Though the scripting time is less since its easy to create automation scripts, the execution time is relatively higher as it takes the lot of CPU & RAM.
    • Though UFT is quite stable but during long execution cycles we do get frequent browser crashing issues.
    • In terms of costing TestComplete is also one option which is not free but comes with modular pricing. You can buy what you need, when you need.
    Incentivized
    Read full review
    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    OpenText
    The ui is clean but there are lots of setting snd options which one must be fully aware so it will aid him/her during scripting
    Incentivized
    Read full review
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    OpenText
    HPE are quick to reply and it's possible to get through to the actual developers shuold the case warrent it. Their online system allows updates and tracking of all incedents raised.
    Incentivized
    Read full review
    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    OpenText
    1. It works solid for automate SAP and S/4 Hana applications and Fiori too. 2. Teams are well versed about UFT One 3. Able to handle maintained execution results 4. Publish Automation execution results in well manner to the leadership team/stake holders 5. More help content available 6. Able to understand non technical resources about normal view.
    Incentivized
    Read full review
    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    OpenText
    • Reduces the total workload of keeping the team to test older (regression) functionality. QA testers can concentrate on ad-hoc and exploratory testing, saving time and effort across the entire project.
    • Has built a better infrastructure for the client applications on which we can rely on for stability and providing regression results for any new features being developed.
    • Led the applications a step closer to implementing agile practices and DevOps across the entire organization. Thus, providing a better turnaround time of new features to the customers and less maintenance headaches for the BAU team to address.
    Incentivized
    Read full review
    ScreenShots