New Relic vs. Panda Systems Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Panda Systems Management
Score 9.4 out of 10
N/A
Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A
Pricing
New RelicPanda Systems Management
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicPanda Systems Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
New RelicPanda Systems Management
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
New Relic
-
Ratings
Panda Systems Management
9.0
1 Ratings
5% below category average
Virtualization monitoring00 Ratings9.01 Ratings
IT Asset Discovery00 Ratings9.01 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
New Relic
-
Ratings
Panda Systems Management
9.1
3 Ratings
20% above category average
Remote monitoring00 Ratings10.03 Ratings
Network device monitoring00 Ratings10.03 Ratings
Activity Monitoring00 Ratings10.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
New Relic
-
Ratings
Panda Systems Management
9.4
3 Ratings
24% above category average
Patch Management00 Ratings10.03 Ratings
Policy-based automation00 Ratings10.03 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
New Relic
-
Ratings
Panda Systems Management
9.4
1 Ratings
7% above category average
Attended device access00 Ratings10.01 Ratings
Unattended device access00 Ratings9.01 Ratings
Mobile device access00 Ratings9.01 Ratings
Virtual device access00 Ratings10.01 Ratings
Multiple concurrent sessions00 Ratings9.01 Ratings
Best Alternatives
New RelicPanda Systems Management
Small Businesses
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Score 8.5 out of 10
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Score 9.2 out of 10
Medium-sized Companies
IBM Instana
IBM Instana
Score 9.0 out of 10
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Score 9.2 out of 10
Enterprises
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IBM Instana
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
New RelicPanda Systems Management
Likelihood to Recommend
8.5
(126 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.8
(16 ratings)
-
(0 ratings)
Usability
7.5
(8 ratings)
-
(0 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
7.0
(2 ratings)
Implementation Rating
8.5
(8 ratings)
-
(0 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicPanda Systems Management
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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WatchGuard Technologies
Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
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Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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WatchGuard Technologies
  • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
  • Inventory management. We get some great insight from the reports we can run.
  • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
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Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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WatchGuard Technologies
  • Licensing. With the possibility of monthly splitting
  • Integration with firewalls even outside the corporate network
Read full review
Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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WatchGuard Technologies
No answers on this topic
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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WatchGuard Technologies
No answers on this topic
Reliability and Availability
New Relic
Never observed an outage
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WatchGuard Technologies
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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WatchGuard Technologies
No answers on this topic
Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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WatchGuard Technologies
We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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WatchGuard Technologies
No answers on this topic
Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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WatchGuard Technologies
Panda is a bit of a greatest hits between some of these other things. I feel like GoToAssist has a stronger remote support option, but Panda is more convenient. Kaseya has a ton of features, but from an ease of use standpoint, Panda seems stronger. Spiceworks has a fine inventory system but it lacks features. I added Azure as well since we are a 365 shop and Azure supplies a lot of the same visibility that Panda does. However it is a completely different animal, and it's way easier to hop into Panda and get what you need than get waaay more data than necessary from Azure/Azure AD/ATP.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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WatchGuard Technologies
No answers on this topic
Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
WatchGuard Technologies
  • It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
  • Thanks to the alerts, in case of intrusion, it is possible to intervene promptly
Read full review
ScreenShots