New Relic vs. Qualys VMDR

New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example

Incentivized

Qualys VMDR is best suited for larger companies with a very large IT asset footprint. Qualys VMDR is not suited for businesses that are small and upcoming as the price for the tool is very expensive and could be a budget sink if not used properly. In our organization we use the Qualys VMDR dashboard and reporting in order to collect any vulnerabilities we miss during our routine audits to ensure that our environment is stable and protected for attacks.

Incentivized

• It gives us insights of applications, infrastructure, clouds very well.
• The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
• It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.

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• Seamless reporting across the different widgets (i.e. TruRisk)
• DEEP-DIVE into an asset's info/vulns
• Baked-in PCI ASV scans that a Qualys QSA can approve

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• And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
• Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
• With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.

Incentivized

• Qualys VMDR can definitely improve on its reporting of assets as we have caught devices not captured in the Qualys VMDR scans.
• We would like to see an improvement on the dashboard interface as it is faulty sometimes.
• Qualys VMDR should focus on more competitive pricing as it is very expensive.

Incentivized

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

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Next to Veeam (which is a tremendous product for backup/DR) this is the best service/software I have used in the past three decades. Should be called the Swiss Army Knife of security.

Incentivized

I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.

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infrastructure to identify vulnerabilities

Never observed an outage

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Always available with the exception on maint windows

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there are times where browser cache will cause issues that require you to clear your browser before continuing.

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Once in a while it would be slow -

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The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

This is iron but I am giving it 5 star and I can give more If I can do because they are best in support. So once you own this product they will assign a dedicated support for you and when you are under the weather with anything just connect them with anything call, ping or ticket they will come like Genie.

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

Not really - the integrations via connectors is not heavy lifting. Any complexity has to do with a service that requires more steps (i.e. AWS/GCP)

Incentivized

Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.

Incentivized

It is a very similar tool but Qualys VMDR is much better when it comes to reporting and solutions provided. Asset management is really good in Qualys VMDR. Qualys VMDR support is really quick , you can get a TPM if you run into any issues. Qualys VMDR has wide variety of scanning options which lacks in tenable.

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MOSTLY good - but as noted having all features purchased on portal only - nothing that is not purchased.

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Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

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Outside some pretty arcane apps or OS this is painless. The problem - and self-inflicted - is that older stuff is not supported.

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• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

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• Cut down on manual efforts to investigate or remediate vulnerabilities, which can be a big driver of ROI
• Avoidance of potential incidents with upfront risk mitigation
• Patching efficiency gains

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