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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Qualys VMDR

    Score9.4 out of 10
    N/AQualys VMDR 2.0 with TruRisk gives enterprises visibility and insight into cyber risk exposure with the goal of making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure its true risk, and track risk reduction over time.N/A
    Pricing
    New RelicQualys VMDR
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicQualys VMDR
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicQualys VMDR
    Considered Both Products
    New Relic
    No answer on this topic
    Qualys
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    New RelicQualys VMDR
    Threat Intelligence
    Comparison of Threat Intelligence features of New Relic and Qualys VMDR
    Feature
    New Relic
    -
    Ratings
    Qualys VMDR
    8.4
    7 Ratings
    4% above category average
    Network Analytics00 Ratings7.47 Ratings
    Threat Recognition00 Ratings8.07 Ratings
    Vulnerability Classification00 Ratings9.67 Ratings
    Automated Alerts and Reporting00 Ratings9.27 Ratings
    Threat Analysis00 Ratings8.67 Ratings
    Threat Intelligence Reporting00 Ratings8.07 Ratings
    Automated Threat Identification00 Ratings8.07 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of New Relic and Qualys VMDR
    Feature
    New Relic
    -
    Ratings
    Qualys VMDR
    8.8
    7 Ratings
    6% above category average
    IT Asset Realization00 Ratings9.07 Ratings
    Authentication00 Ratings8.47 Ratings
    Configuration Monitoring00 Ratings9.07 Ratings
    Web Scanning00 Ratings8.66 Ratings
    Vulnerability Intelligence00 Ratings9.27 Ratings
    Best Alternatives
    New RelicQualys VMDR
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicQualys VMDR
    Likelihood to Recommend
    7.3
    (148 ratings)
    9.6
    (7 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    10.0
    (1 ratings)
    Usability
    6.7
    (14 ratings)
    8.4
    (2 ratings)
    Availability
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    9.0
    (1 ratings)
    Configurability
    7.3
    (3 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    New RelicQualys VMDR
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Qualys
    Qualys VMDR is best suited for larger companies with a very large IT asset footprint. Qualys VMDR is not suited for businesses that are small and upcoming as the price for the tool is very expensive and could be a budget sink if not used properly. In our organization we use the Qualys VMDR dashboard and reporting in order to collect any vulnerabilities we miss during our routine audits to ensure that our environment is stable and protected for attacks.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Qualys
    • Seamless reporting across the different widgets (i.e. TruRisk)
    • DEEP-DIVE into an asset's info/vulns
    • Baked-in PCI ASV scans that a Qualys QSA can approve
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Qualys
    • Qualys VMDR can definitely improve on its reporting of assets as we have caught devices not captured in the Qualys VMDR scans.
    • We would like to see an improvement on the dashboard interface as it is faulty sometimes.
    • Qualys VMDR should focus on more competitive pricing as it is very expensive.
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Qualys
    Next to Veeam (which is a tremendous product for backup/DR) this is the best service/software I have used in the past three decades. Should be called the Swiss Army Knife of security.
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Qualys
    infrastructure to identify vulnerabilities
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Qualys
    Always available with the exception on maint windows
    Incentivized
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Qualys
    Once in a while it would be slow -
    Incentivized
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Qualys
    This is iron but I am giving it 5 star and I can give more If I can do because they are best in support. So once you own this product they will assign a dedicated support for you and when you are under the weather with anything just connect them with anything call, ping or ticket they will come like Genie.
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Qualys
    Not really - the integrations via connectors is not heavy lifting. Any complexity has to do with a service that requires more steps (i.e. AWS/GCP)
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Qualys
    It is a very similar tool but Qualys VMDR is much better when it comes to reporting and solutions provided. Asset management is really good in Qualys VMDR. Qualys VMDR support is really quick , you can get a TPM if you run into any issues. Qualys VMDR has wide variety of scanning options which lacks in tenable.
    Incentivized
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    Contract Terms and Pricing Model
    New Relic
    No answers on this topic
    Qualys
    MOSTLY good - but as noted having all features purchased on portal only - nothing that is not purchased.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Qualys
    Outside some pretty arcane apps or OS this is painless. The problem - and self-inflicted - is that older stuff is not supported.
    Incentivized
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    Qualys
    • Cut down on manual efforts to investigate or remediate vulnerabilities, which can be a big driver of ROI
    • Avoidance of potential incidents with upfront risk mitigation
    • Patching efficiency gains
    Incentivized
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    ScreenShots