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New Relic vs. Red Hat JBoss Enterprise Application Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Red Hat JBoss EAP

    Score8.5 out of 10
    N/AN/AN/A
    Pricing
    New RelicRed Hat JBoss EAP
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicRed Hat JBoss EAP
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicRed Hat JBoss EAP
    Considered Both Products
    New Relic
    No answer on this topic
    Red Hat
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    New RelicRed Hat JBoss EAP
    Application Servers
    Comparison of Application Servers features of New Relic and Red Hat JBoss Enterprise Application Platform
    Feature
    New Relic
    -
    Ratings
    Red Hat JBoss Enterprise Application Platform
    6.8
    9 Ratings
    15% below category average
    IDE support00 Ratings6.09 Ratings
    Security management00 Ratings7.09 Ratings
    Administration and management00 Ratings8.09 Ratings
    Application server performance00 Ratings8.09 Ratings
    Installation00 Ratings5.09 Ratings
    Open-source standards compliance00 Ratings7.09 Ratings
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    User Ratings
    New RelicRed Hat JBoss EAP
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.1
    (8 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    5.0
    (1 ratings)
    Usability
    6.7
    (14 ratings)
    8.5
    (3 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    8.7
    (3 ratings)
    Support Rating
    9.0
    (7 ratings)
    5.2
    (2 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    8.5
    (3 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicRed Hat JBoss EAP
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Red Hat
    JBoss EAP is subscription based/open source platform. It's very reliable and great for deploying high transaction Java based enterprise applications. It integrates well with third party components like mod_cluster and supports popular Java EE web-based frameworks such as Spring, Angular JS, jQuery Mobile, and Google Web Toolkit.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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    Red Hat
    • MOD_CLUSTER integration. JBoss EAP integrates pretty well with mod_cluster. This is an intelligent load balancer especially useful in highly clustered environments.
    • Supports enterprise-grade features such as high availability clustering, distributed caching, messaging etc.
    • Supports deployment in on-premise, virtual and hybrid cloud environments.
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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    Red Hat
    • Difficult to replicate configuration outside of a container environment
    • Still requires quite a bit of knowledge of the CLI
    • Integration with deployment tools requires CLI knowledge
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Red Hat
    We are planning to migrate away from Jboss to Tomcat as Jboss has shown not interest in supporting OSGi which is heavily used at our shop
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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    Red Hat
    JBoss overall is easy to use. The installation and deployment of applications are quick. Documentations and support are also readily available.
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    Reliability and Availability
    New Relic
    Never observed an outage
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    Red Hat
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
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    Red Hat
    JBoss EAP is lightweight and doesn't really consumes much physical resources. It's high performing and suites well for high transaction Java enterprise applications. The out of box performance settings are not really great and you will have to configure the settings to suite your environment to leverage it's full benefits.
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    Red Hat
    Fast response.
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Red Hat
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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    Red Hat
    We selected JBoss because of compatibility with EJB's. We currently are trying to reduce our footprint and will highly consider using Tomcat.
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    Red Hat
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    Red Hat
    • Jboss EAP is easy to deploy and configure. This lead to lower cost and faster delivery.
    • Even though we have large number of machines running JBoss, we have only two Jboss Administrators. It doesn't requires too much administration and maintenance on daily basis and reduces number of administrators required for large implementations.
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