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Top Rated
255 Ratings
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Top Rated
255 Ratings

New Relic

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Top Rated
255 Ratings
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Score 8.4 out of 100

SolarWinds Network Configuration Manager (NCM)

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Top Rated
255 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • SolarWinds Network Configuration Manager (NCM) is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.5

New Relic

85%
111 Ratings
8.7

SolarWinds Network Configuration Manager (NCM)

87%
138 Ratings

Likelihood to Renew

7.3

New Relic

73%
10 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
4 Ratings

Usability

5.7

New Relic

57%
5 Ratings
7.1

SolarWinds Network Configuration Manager (NCM)

71%
8 Ratings

Availability

10.0

New Relic

100%
2 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Performance

8.0

New Relic

80%
2 Ratings

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Support Rating

7.6

New Relic

76%
7 Ratings
7.7

SolarWinds Network Configuration Manager (NCM)

77%
13 Ratings

Online Training

New Relic

N/A
0 Ratings
10.0

SolarWinds Network Configuration Manager (NCM)

100%
1 Rating

Implementation Rating

6.7

New Relic

67%
9 Ratings
9.1

SolarWinds Network Configuration Manager (NCM)

91%
6 Ratings

Product Scalability

8.0

New Relic

80%
1 Rating

SolarWinds Network Configuration Manager (NCM)

N/A
0 Ratings

Likelihood to Recommend

New Relic

I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

If your IT team isn't proficient in automation and scripting, Solarwinds NCM can fill that gap (assuming your company's security team signs off on approving SW in your environment given the hack.) Basic device configuration, pushing mass changes reliably and backups are NCM's strong suites. If you have a complex scenario where if/then cases are needed, NCM is a bit lack luster. Auto discovery isn't as easy either as certain parameters need to be met for that feature to work 100% of the time
Anonymous | TrustRadius Reviewer

Pros

New Relic

  • Monitor traffic rates and server usage on real time
  • Helps engineers to dive deep into an issue and guides them to the root cause
  • Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
  • Near real time reporting
  • Links with deployment so easy to understand if an issue has occurred after a particular release
Meraz Haque | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

  • Integrates with Network Performance Management for Alerting and Reporting.
  • NetPath and detects issues due to Configuration Change.
  • Keeps a record of which user made the change.
  • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
Anonymous | TrustRadius Reviewer

Cons

New Relic

  • It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
  • On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
  • I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
  • Sometimes it's tricky to determine which product to use to accomplish a task.
Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

  • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
James Jakimowicz | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

New Relic Editions & Modules

Edition
Standard$991
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.253
Incident Intelligence0.504
Free (Forever)$05
  1. per month per full user (after first free full user - unlimited free basic users)
  2. none
  3. per month per extra GB data ingest (after first free 100GB per month)
  4. per month per event (after first 1000 free events per month)
  5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details

SolarWinds Network Configuration Manager (NCM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

SolarWinds Network Configuration Manager (NCM) Editions & Modules

Additional Pricing Details

Likelihood to Renew

New Relic

New Relic 7.3
Based on 10 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 7.7
Based on 4 answers
I simply love this product for what it does. it backups our configs and stores them so i don't have to worry about if we have current configs. It allows me to recover from a cisco failure in a matter of minutes rather than hours. I only have to copy and paste instead of recreate. so the maximum downtime we have is the time it takes to get the physical hardware replaced
Aaron Coody | TrustRadius Reviewer

Usability

New Relic

New Relic 5.7
Based on 5 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 7.1
Based on 8 answers
The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
Anonymous | TrustRadius Reviewer

Reliability and Availability

New Relic

New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 7.6
Based on 7 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 7.7
Based on 13 answers
To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
Wyant Niswonger | TrustRadius Reviewer

Online Training

New Relic

No score
No answers yet
No answers on this topic

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 10.0
Based on 1 answer
Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
James Jakimowicz | TrustRadius Reviewer

Implementation Rating

New Relic

New Relic 6.7
Based on 9 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

SolarWinds Network Configuration Manager (NCM) 9.1
Based on 6 answers
Change management played a key role in our organisation. We didn't have any major downtime but it was crucial for us to get his product.
Nandini pallipamu | TrustRadius Reviewer

Alternatives Considered

New Relic

We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

Red Hat Ansible Automation Platform is a great tool and matches much of the functionality of SolarWinds Network Configuration Manager. Nothing about Ansible will likely be overwhelming to an engineer with a little time to spare, but that spare time combined with SolarWinds already being our monitoring tool made the decision easy. Time is at a premium in small teams and SolarWinds Network Configuration Manager is very easy to use right out of the box without all the tweaking required by powerful command line driven tools like Ansible.
Anonymous | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • Gives us great visibility into what our services are doing at all times.
  • Alerts us quickly when there is a problem so we can address it with alacrity.
  • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
Anonymous | TrustRadius Reviewer

SolarWinds Network Configuration Manager (NCM)

  • The time savings from automatic daily backups is significant
  • The compare configuration tool is super helpful at spotting errors when small changes occur that are hard to detect otherwise.
  • The compliance check tool saves countless hours going through configurations for errors.
Anonymous | TrustRadius Reviewer

Screenshots

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