Nifty vs Nuclino

• An overview of project timelines and milestones.
• One-on-one or group conversations.
• Tracking the status of projects and tasks.

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• Workspaces are helpful to segment information.
• Being able to download files directly from Nuclino is useful.
• Having the ability to link to external docs is useful.

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• It's not a pretty platform (it's extremely intuitive, but the color scheme and fonts are less than visually appealing)
• Tasks can be broken down once into subtasks, but I'd like to see the ability to break them down infinitely
• Due to the frequent improvements and feature upgrades, I have to re-authorize the Zoom integration from time to time - no biggie, unless realizing the need to re-authorize when needing to hop on a call

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• No real offline use is possible.
• For small teams it's ok, but pricing is too high if lots of employees need to work with it.

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• It's paid for itself many times over in being able to use just one platform instead of paying for multiple platforms to do what Nifty does in pieces
• The time saved from knowing all project management is in one central location
• Time saved from having templates and the ease of use

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• Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
• Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
• Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.

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