Nimble
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
95 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 95 reviews and ratings
343 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 343 reviews and ratings
Feature Set Ratings
- Nimble ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
- Pipedrive ranks higher in 1 feature set: Marketing Automation
Sales Force Automation

8.6
Nimble
86%

6.4
Pipedrive
64%
Nimble ranks higher in 8/9 features
Nimble ranks higher in 8/9 features
Customer data management / contact management

8.7
87%
29 Ratings

6.5
65%
15 Ratings
Workflow management

8.4
84%
28 Ratings

7.8
78%
12 Ratings
Territory management

8.9
89%
24 Ratings

6.6
66%
8 Ratings
Opportunity management

8.4
84%
28 Ratings

8.9
89%
56 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings

8.1
81%
53 Ratings
Contract management

8.9
89%
23 Ratings

3.0
30%
9 Ratings
Quote & order management

8.5
85%
21 Ratings

5.1
51%
7 Ratings
Interaction tracking

8.5
85%
27 Ratings

7.1
71%
13 Ratings
Channel / partner relationship management

8.2
82%
26 Ratings

4.3
43%
9 Ratings
Customer Service & Support

8.7
Nimble
87%

2.9
Pipedrive
29%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Case management

8.6
86%
22 Ratings

4.7
47%
6 Ratings
Call center management

8.9
89%
20 Ratings

1.1
11%
5 Ratings
Help desk management

8.6
86%
21 Ratings

3.1
31%
6 Ratings
Marketing Automation

8.6
Nimble
86%

8.8
Pipedrive
88%
Pipedrive ranks higher in 2/2 features
Pipedrive ranks higher in 2/2 features
Lead management

8.4
84%
26 Ratings

8.9
89%
40 Ratings
Email marketing

8.7
87%
26 Ratings

8.7
87%
4 Ratings
CRM Project Management

8.5
Nimble
85%

6.2
Pipedrive
62%
Nimble ranks higher in 3/3 features
Nimble ranks higher in 3/3 features
Task management

8.6
86%
29 Ratings

7.5
75%
54 Ratings
Billing and invoicing management

8.7
87%
18 Ratings

4.1
41%
5 Ratings
Reporting

8.3
83%
25 Ratings

6.9
69%
53 Ratings
CRM Reporting & Analytics

8.5
Nimble
85%

5.1
Pipedrive
51%
Nimble ranks higher in 2/3 features
Nimble ranks higher in 2/3 features
Forecasting

8.4
84%
23 Ratings

5.1
51%
11 Ratings
Pipeline visualization

8.3
83%
27 Ratings

8.5
85%
58 Ratings
Customizable reports

8.6
86%
23 Ratings

1.7
17%
8 Ratings
Customization

8.4
Nimble
84%

5.8
Pipedrive
58%
Nimble ranks higher in 4/4 features
Nimble ranks higher in 4/4 features
Custom fields

8.6
86%
29 Ratings

7.6
76%
54 Ratings
Custom objects

8.3
83%
22 Ratings

7.2
72%
44 Ratings
Scripting environment

8.4
84%
18 Ratings

1.0
10%
4 Ratings
API for custom integration

8.4
84%
20 Ratings

7.3
73%
39 Ratings
Security

8.8
Nimble
88%

7.4
Pipedrive
74%
Nimble ranks higher in 1/2 features
Nimble ranks higher in 1/2 features
Single sign-on capability

9.1
91%
24 Ratings

6.1
61%
12 Ratings
Role-based user permissions

8.5
85%
24 Ratings

8.7
87%
51 Ratings
Social CRM

8.4
Nimble
84%

1.1
Pipedrive
11%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Social data

8.4
84%
29 Ratings

1.1
11%
5 Ratings
Social engagement

8.3
83%
29 Ratings

1.1
11%
5 Ratings
Integrations with 3rd-party Software

8.3
Nimble
83%

3.6
Pipedrive
36%
Nimble ranks higher in 2/2 features
Nimble ranks higher in 2/2 features
Marketing automation

8.1
81%
25 Ratings

3.6
36%
7 Ratings
Compensation management

8.4
84%
19 Ratings

3.5
35%
4 Ratings
Platform

8.0
Nimble
80%

7.8
Pipedrive
78%
Nimble ranks higher in 1/1 features
Nimble ranks higher in 1/1 features
Mobile access

8.0
80%
27 Ratings

7.8
78%
51 Ratings
Attribute Ratings
- Nimble is rated higher in 1 area: Likelihood to Renew
- Pipedrive is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

8.8
Nimble
88%
33 Ratings

9.2
Pipedrive
92%
61 Ratings
Likelihood to Renew

8.3
Nimble
83%
2 Ratings

8.0
Pipedrive
80%
3 Ratings
Usability

8.7
Nimble
87%
19 Ratings

8.8
Pipedrive
88%
12 Ratings
Availability

Nimble
N/A
0 Ratings

8.2
Pipedrive
82%
2 Ratings
Support Rating

8.9
Nimble
89%
20 Ratings

9.3
Pipedrive
93%
12 Ratings
Implementation Rating

Nimble
N/A
0 Ratings

8.2
Pipedrive
82%
3 Ratings
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Relationship Manager
HyerInformation Technology & Services, 11-50 employees
Pipedrive
Using Pipedrive to collect customer data and setup automated tasks is great. This allows leads to flow into Pipedrive and be assigned to the right team member. Notes and tasks can then be created in the specific deal and can be easily transferred to another team member. The system is very easy to use
Sales Director
ElemerceMarketing & Advertising, 51-200 employees
Pros
Nimble
- Importing contacts in the CRM is very much consist of easy steps.
- It allows me to create, edit and view contacts records anywhere from the web.
- It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
- it is playing an excellent role in managing our all relations.
Business Development Manager
Lee Hecht HarrisonManagement Consulting, 1001-5000 employees
Pipedrive
- Onboarding - Pipedrive makes it very simple to onboard your organization with very simple tasks.
- Workflow Automation - for the price, Pipedrive's workflow automation tasks are very robust. It amazed me how many different tasks, from emails to creating activities, it is fantastic how much time a well designed system can save your organization.
- Tracking deal stages is very simple and what is nice is now actionable which certainly keeps you on your toes to close the net deal.

Verified User
Partner in Sales
Hospital & Health Care Company, 11-50 employeesCons
Nimble
- Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
- Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Client Account Executive
ZetentaMarketing & Advertising, 11-50 employees
Pipedrive
- There is definitely a bit of a learning curve
- Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
- It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employeesPricing Details
Nimble
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Nimble Editions & Modules
Edition
Business | $19.001 |
---|
- Per User Per Month
Additional Pricing Details
—Pipedrive
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9 per month
Pipedrive Editions & Modules
Edition
Essential | $15.001 |
---|---|
Advanced | $29.001 |
Professional | $59.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Nimble
Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
VP of Sales and Marketing
SmartThoughts LLC.Computer Software, 1-10 employees
Pipedrive
Pipedrive 8.0
Based on 3 answers
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.

Verified User
C-Level Executive in Information Technology
Information Technology & Services Company, 51-200 employeesUsability
Nimble
Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.

Verified User
Engineer in Information Technology
Financial Services Company, 10,001+ employeesPipedrive
Pipedrive 8.8
Based on 12 answers
As the first Pipedrive user in the company, my task was to understand the use of the platform and configure it, for me it was very easy to enroll in the platform. With the system ready, it was time to train all the users and it was very easy for them to understand it since it is as easy as using a social network.

Verified User
Professional in Customer Service
Financial Services Company, 11-50 employeesSupport Rating
Nimble
Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Master of Busines Administration
SSDIGITALCOMarketing & Advertising, 201-500 employees
Pipedrive
Pipedrive 9.3
Based on 12 answers
The team at Pipedrive has always been available nearly instantly via the in-app texting feature. We have never lingered, awaiting their response for anything we asked them and they always work hard to fix whatever issue we may encounter. This makes a huge difference in our decision to stick with Pipedrive in the long run.

Verified User
Account Manager in Sales
Telecommunications Company, 1-10 employeesImplementation Rating
Nimble
No score
No answers yet
No answers on this topic
Pipedrive
Pipedrive 8.2
Based on 3 answers
Experiment is the only way to start
Director of Sales
SASCO Chemical Group, Inc.Chemicals, 51-200 employees
Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
President/CEO
1st Call Interactive Marketing, Inc.Marketing and Advertising, 1-10 employees
Pipedrive
Pipedrive works significantly better than monday. We trialed monday for a short period of time, but made a quick switch to Pipedrive upon recommendation by a competing vendor. I do not recall the specific reasons why we were so certain that the switch made sense, but it was readily apparent. I don't recall monday having the ability to integrate with our Google products as easily as Pipedrive. In addition, I do not recall monday having the same file repository capabilities. I do not remember exactly how much monday cost, but I believe the price point was close to that of Pipedrive. Finally, Pipedrive has the ability to create project entities, which can be connected to "people" entities (typically, the individual internal/external players involved with the project).

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesReturn on Investment
Nimble
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
The Client Orchardist
The Client OrchardistManagement Consulting, 1-10 employees
Pipedrive
- Overall Pipedrive has had a great impact on our ability to manage sales opportunities across multiple Pipelines and deal types. The ability to instantly see the status of every deal working is huge, especially when combined with a smart set up of the Deal Rotting function, and the fact the by default Pipedrive prompts you to always add a next action when completing an activity on a deal. It really teaches you to stay on top of deals.
- Aside from being able to manage more deals on an individual level, Pipedrive's Sale Management of Deals allows sales managers to more effectively manage and empower their sales reps. This is key to being able to scale an early stage start-up or growth stage company. Every opportunity counts. And Pipedrive makes sure you have the ability to work them.
- Pipedrive is straightforward and intuitive to use. It's simplicity hides a sophistication and elegance in the whole design and deployment of the tool. The team at Pipedrive obviously is experienced in managing sales and the processes essential to closing business. You won't have a huge learning curve for almost everyone you bring onto the platform.
Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development
Angelson GroupMarketing and Advertising, 1-10 employees