What users are saying about
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95 Ratings
343 Ratings

Nimble

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95 Ratings
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Score 8.7 out of 100
343 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Nimble ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
  • Pipedrive ranks higher in 1 feature set: Marketing Automation

Sales Force Automation

8.6

Nimble

86%
6.4

Pipedrive

64%
Nimble ranks higher in 8/9 features

Customer data management / contact management

8.7
87%
29 Ratings
6.5
65%
15 Ratings

Workflow management

8.4
84%
28 Ratings
7.8
78%
12 Ratings

Territory management

8.9
89%
24 Ratings
6.6
66%
8 Ratings

Opportunity management

8.4
84%
28 Ratings
8.9
89%
56 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings
8.1
81%
53 Ratings

Contract management

8.9
89%
23 Ratings
3.0
30%
9 Ratings

Quote & order management

8.5
85%
21 Ratings
5.1
51%
7 Ratings

Interaction tracking

8.5
85%
27 Ratings
7.1
71%
13 Ratings

Channel / partner relationship management

8.2
82%
26 Ratings
4.3
43%
9 Ratings

Customer Service & Support

8.7

Nimble

87%
2.9

Pipedrive

29%
Nimble ranks higher in 3/3 features

Case management

8.6
86%
22 Ratings
4.7
47%
6 Ratings

Call center management

8.9
89%
20 Ratings
1.1
11%
5 Ratings

Help desk management

8.6
86%
21 Ratings
3.1
31%
6 Ratings

Marketing Automation

8.6

Nimble

86%
8.8

Pipedrive

88%
Pipedrive ranks higher in 2/2 features

Lead management

8.4
84%
26 Ratings
8.9
89%
40 Ratings

Email marketing

8.7
87%
26 Ratings
8.7
87%
4 Ratings

CRM Project Management

8.5

Nimble

85%
6.2

Pipedrive

62%
Nimble ranks higher in 3/3 features

Task management

8.6
86%
29 Ratings
7.5
75%
54 Ratings

Billing and invoicing management

8.7
87%
18 Ratings
4.1
41%
5 Ratings

Reporting

8.3
83%
25 Ratings
6.9
69%
53 Ratings

CRM Reporting & Analytics

8.5

Nimble

85%
5.1

Pipedrive

51%
Nimble ranks higher in 2/3 features

Forecasting

8.4
84%
23 Ratings
5.1
51%
11 Ratings

Pipeline visualization

8.3
83%
27 Ratings
8.5
85%
58 Ratings

Customizable reports

8.6
86%
23 Ratings
1.7
17%
8 Ratings

Customization

8.4

Nimble

84%
5.8

Pipedrive

58%
Nimble ranks higher in 4/4 features

Custom fields

8.6
86%
29 Ratings
7.6
76%
54 Ratings

Custom objects

8.3
83%
22 Ratings
7.2
72%
44 Ratings

Scripting environment

8.4
84%
18 Ratings
1.0
10%
4 Ratings

API for custom integration

8.4
84%
20 Ratings
7.3
73%
39 Ratings

Security

8.8

Nimble

88%
7.4

Pipedrive

74%
Nimble ranks higher in 1/2 features

Single sign-on capability

9.1
91%
24 Ratings
6.1
61%
12 Ratings

Role-based user permissions

8.5
85%
24 Ratings
8.7
87%
51 Ratings

Social CRM

8.4

Nimble

84%
1.1

Pipedrive

11%
Nimble ranks higher in 2/2 features

Social data

8.4
84%
29 Ratings
1.1
11%
5 Ratings

Social engagement

8.3
83%
29 Ratings
1.1
11%
5 Ratings

Integrations with 3rd-party Software

8.3

Nimble

83%
3.6

Pipedrive

36%
Nimble ranks higher in 2/2 features

Marketing automation

8.1
81%
25 Ratings
3.6
36%
7 Ratings

Compensation management

8.4
84%
19 Ratings
3.5
35%
4 Ratings

Platform

8.0

Nimble

80%
7.8

Pipedrive

78%
Nimble ranks higher in 1/1 features

Mobile access

8.0
80%
27 Ratings
7.8
78%
51 Ratings

Attribute Ratings

  • Nimble is rated higher in 1 area: Likelihood to Renew
  • Pipedrive is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.8

Nimble

88%
33 Ratings
9.2

Pipedrive

92%
61 Ratings

Likelihood to Renew

8.3

Nimble

83%
2 Ratings
8.0

Pipedrive

80%
3 Ratings

Usability

8.7

Nimble

87%
19 Ratings
8.8

Pipedrive

88%
12 Ratings

Availability

Nimble

N/A
0 Ratings
8.2

Pipedrive

82%
2 Ratings

Support Rating

8.9

Nimble

89%
20 Ratings
9.3

Pipedrive

93%
12 Ratings

Implementation Rating

Nimble

N/A
0 Ratings
8.2

Pipedrive

82%
3 Ratings

Likelihood to Recommend

Nimble

This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Leo George | TrustRadius Reviewer

Pipedrive

Using Pipedrive to collect customer data and setup automated tasks is great. This allows leads to flow into Pipedrive and be assigned to the right team member. Notes and tasks can then be created in the specific deal and can be easily transferred to another team member. The system is very easy to use
Mark Rueckert | TrustRadius Reviewer

Pros

Nimble

  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Margaret turner | TrustRadius Reviewer

Pipedrive

  • Onboarding - Pipedrive makes it very simple to onboard your organization with very simple tasks.
  • Workflow Automation - for the price, Pipedrive's workflow automation tasks are very robust. It amazed me how many different tasks, from emails to creating activities, it is fantastic how much time a well designed system can save your organization.
  • Tracking deal stages is very simple and what is nice is now actionable which certainly keeps you on your toes to close the net deal.
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Maria Pulenta | TrustRadius Reviewer

Pipedrive

  • There is definitely a bit of a learning curve
  • Marketplace integrations developed by Pipedrive need some work as they're not too reliable or 'fully-featured' yet
  • It is expensive compared to alternatives and extra addons are costly even though it could be argued they should be part of the main package.
Anonymous | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Nimble Editions & Modules

Edition
Business$19.001
  1. Per User Per Month
Additional Pricing Details

Pipedrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$9 per month

Pipedrive Editions & Modules

Edition
Essential$15.001
Advanced$29.001
Professional$59.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Pipedrive

Pipedrive 8.0
Based on 3 answers
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Anonymous | TrustRadius Reviewer

Usability

Nimble

Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Anonymous | TrustRadius Reviewer

Pipedrive

Pipedrive 8.8
Based on 12 answers
As the first Pipedrive user in the company, my task was to understand the use of the platform and configure it, for me it was very easy to enroll in the platform. With the system ready, it was time to train all the users and it was very easy for them to understand it since it is as easy as using a social network.
Anonymous | TrustRadius Reviewer

Support Rating

Nimble

Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Maria Wiley | TrustRadius Reviewer

Pipedrive

Pipedrive 9.3
Based on 12 answers
The team at Pipedrive has always been available nearly instantly via the in-app texting feature. We have never lingered, awaiting their response for anything we asked them and they always work hard to fix whatever issue we may encounter. This makes a huge difference in our decision to stick with Pipedrive in the long run.
Anonymous | TrustRadius Reviewer

Implementation Rating

Nimble

No score
No answers yet
No answers on this topic

Pipedrive

Pipedrive 8.2
Based on 3 answers
Experiment is the only way to start
Ed Juline | TrustRadius Reviewer

Alternatives Considered

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer | TrustRadius Reviewer

Pipedrive

Pipedrive works significantly better than monday. We trialed monday for a short period of time, but made a quick switch to Pipedrive upon recommendation by a competing vendor. I do not recall the specific reasons why we were so certain that the switch made sense, but it was readily apparent. I don't recall monday having the ability to integrate with our Google products as easily as Pipedrive. In addition, I do not recall monday having the same file repository capabilities. I do not remember exactly how much monday cost, but I believe the price point was close to that of Pipedrive. Finally, Pipedrive has the ability to create project entities, which can be connected to "people" entities (typically, the individual internal/external players involved with the project).
Anonymous | TrustRadius Reviewer

Return on Investment

Nimble

  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Ross Keating | TrustRadius Reviewer

Pipedrive

  • Overall Pipedrive has had a great impact on our ability to manage sales opportunities across multiple Pipelines and deal types. The ability to instantly see the status of every deal working is huge, especially when combined with a smart set up of the Deal Rotting function, and the fact the by default Pipedrive prompts you to always add a next action when completing an activity on a deal. It really teaches you to stay on top of deals.
  • Aside from being able to manage more deals on an individual level, Pipedrive's Sale Management of Deals allows sales managers to more effectively manage and empower their sales reps. This is key to being able to scale an early stage start-up or growth stage company. Every opportunity counts. And Pipedrive makes sure you have the ability to work them.
  • Pipedrive is straightforward and intuitive to use. It's simplicity hides a sophistication and elegance in the whole design and deployment of the tool. The team at Pipedrive obviously is experienced in managing sales and the processes essential to closing business. You won't have a huge learning curve for almost everyone you bring onto the platform.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Screenshots

Nimble

Pipedrive

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