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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    OpenNMS Meridian

    Score8.9 out of 10
    N/AOpenNMS Meridian is a scalable open source network management platform with network traffic analysis, network discovery, alerting, and monitoring. It's presented as a solution to monitor enterprise network performance and ensure the availability and performance of critical network services.

    $42,000

    per year

    Pricing
    NinjaOneOpenNMS Meridian
    Editions & Modules
    No answers on this topic
    Essential
    $42,000
    per year Up to 2 Meridian and cores Up to 25 Minions
    Premier
    $56,700
    per year Up to 4 Meridian cores and Up to 100 Minions
    Premier+
    Custom
    Offerings
    Pricing Offerings
    NinjaOneOpenNMS Meridian
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.Add-Ons: -24/7 Emergency Support: $24,000 / year -Mini OpenNMS Appliance: $750 ea.
    More Pricing Information
    Community Pulse
    NinjaOneOpenNMS Meridian
    Considered Both Products
    NinjaOne
    No answer on this topic
    The OpenNMS Group
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Best Alternatives
    NinjaOneOpenNMS Meridian
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    Action1
    Score9.6 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneOpenNMS Meridian
    Likelihood to Recommend
    9.3
    (71 ratings)
    8.4
    (4 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (13 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (6 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NinjaOneOpenNMS Meridian
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    The OpenNMS Group
    I would recommend all system administrators use some form of network monitoring if they are not already doing so, and I'd definitely recommend people consider OpenNMS if they're shopping around. Small businesses will benefit from the low-cost of entry (it's free!), whilst getting all the enterprise features. Larger businesses can benefit from paid support plans.
    However, there's no getting around the fact that you will require some advanced networking and sysadmin knowledge to get the most out of OpenNMS, or at least, be prepared for a steep learning curve. If you don't have the resources to devote this time initially, you may struggle.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    The OpenNMS Group
    • Report on SLA
    • Group network areas
    • Discovery of elements
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    The OpenNMS Group
    • We've had a few issues with delayed alerting.
    • I haven't quite figured out how to make topologies work yet, but I haven't spent a ton of time on it either.
    • We've also had a bit of trouble importing some MIBs, but that usually boiled down to working with the vendor to make sure we had the right MIBs and dependencies.
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    The OpenNMS Group
    OpenNMS's more attractive GUI and its price break were the main reasons our company chose to explore and use this product. However, it never managed to actually replace Nagios which had a much more established hold within the company. Perhaps we were over-monitoring, but our company claimed a $100k loss per hour of downtime.
    Incentivized
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    The OpenNMS Group
    No answers on this topic
    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    The OpenNMS Group
    • Initial adoption required quite a lot of resources and time to get everything right. Totally worth it for us; just be prepared for a gradual process that will get better and better with time.
    • Once setup and running smoothly, it provides us with all the reporting we could hope for, at near zero cost.
    • With OpenNMS, we're able to offer a much more reliable service to our customers, and spend a lot less time dealing with issues.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring