NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
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SolarWinds NPM
Score 7.8 out of 10
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SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.
$1,638
per year
Pricing
NinjaOne
SolarWinds Network Performance Monitor (NPM)
Editions & Modules
No answers on this topic
NPM
$1,638
per year
Offerings
Pricing Offerings
NinjaOne
SolarWinds NPM
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
Datto RMM is a good product. However, I feel through the evaluation process that it was easier for me to use NinjaOne. NinjaOne is also a more cost effective solution compared to Datto RMM. Both are very good products, however, cost and ease of use were the two main factors …
NinjaOne has the potential to replace all of the products that I was previously running. However, the information displayed in the NinjaOne console is not as intuitive and does take time to get used to. For example, one of my previous endpoint products could search one keyword, …
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
