NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
N/A
SupRemo
Score 8.0 out of 10
N/A
Supremo Remote Desktop by Nanosystems S.r.l., is presented as a lightweight, multi-platform remote desktop software for Windows, macOS, and mobile on Android and iOS.
$5
per month
Pricing
NinjaOne
SupRemo
Editions & Modules
No answers on this topic
Solo
€ 11.00
per month (billed quarterly) 1 active connection
Business
starting at € 19.67
per month (billed quarterly) starting with 3 active connection
Professional
from € 42.67
per month (billed quarterly) starting with 3 active connection
Offerings
Pricing Offerings
NinjaOne
SupRemo
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
I like the constant development most. We now have MDM for all of the tablets and phones, which is great for a lot of the point of sale devices where they aren't necessarily logged into the device with a M365 account for Intune management. We like the NinjaOne remote tool over Splashtop or other remote software we've seen. It just works and has nice integration for printing, and file access without remoting onto the PC. The same goes for being able to run command line or PowerShell without removing the user from his or her session. It is unobtrusive to the end users.
SupRemo is well-suited for scenarios such as remote IT support, collaborative work, and training. It excels when IT teams need to troubleshoot and resolve technical issues on remote computers, as it allows for efficient, real-time control and support. In collaborative work, SupRemo enables multiple users to work on a shared computer simultaneously, making it valuable for project collaborations. Remote training sessions also benefit from SupRemo's capabilities, ensuring effective onboarding and skill development for remote or geographically dispersed teams.However, SupRemo may be less appropriate for extremely sensitive or highly regulated environments, as it requires careful configuration to maintain strict security standards. Additionally, it might not be the best choice for organizations with limited bandwidth or unreliable internet connections, which could hinder the performance of remote sessions.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
For ease of use NinjaOne seems to be easiest to get up and running and just how they present everything seems easier than the other solutions we looked at and then bottom line was it had the features we wanted and the price was very reasonable compared to the other vendors.
SupRemo and AnyDesk are both remote desktop software solutions, and they share many common features and capabilities. The choice between SupRemo and AnyDesk depends on your organization's specific needs and priorities. If you prioritize a user-friendly interface and robust security features, SupRemo might be the better option.
