Likelihood to Recommend
NinjaOne has been amazing in getting patching done. What has put it above and beyond though is its scripting. It natively works with batch, powershell, and shellscript. This means custom scripting is simple and fast. Some times, especially with shellscripts, they do not run properly but in comes direct access to the different tools from the computer screen. Being able to connect to a system using powershell, CMD, or Shell means you can directly input commands and not rely on a script for those one off issues.
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Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Read full review Pros Ninja does a nice job on providing robust monitoring of network servers. It provides peace of mind with monitoring of clients server infrastructure. Ninja's interface is simple yet clean. It makes navigating and getting where you need to be easy. Ninja's staff is always willing to help and their support is top-notch! They work hard to address any issues quickly and efficiently. Read full review Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading) Using accelerator for the vm environment works well, and file level restores have been successful Full vm recovery has worked every time Backing up a physical server and restoring to a vm works as described GRT Exchange backups are pretty easy, to setup File level restores are simple Read full review Cons NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Read full review Admin console SAP HANA application Templates should also be introduced instead of scripting SAP MAXDB application template should also be introduced Tape Management need improvement MOBILE connectivity is missing Admin console is so simple it should be more funcky or stylish Small database should also be considered for backup Read full review Likelihood to Renew
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Read full review Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Read full review NetBackup provides a complete, flexible data protection solution for a variety of platforms . The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer. During a backup or an archive, the client sends backup data across the network to a NetBackup server . The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover. Read full review Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
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NinjaRMM was easier to work with, better on price, and had less complicated software. Install was simple and use is a breeze. All the other vendors cost more and didn't have everything I wanted all in one place. Also, I like to support local companies when possible or at least work with companies in the same time zone, which they are both.
Read full review CrashPlan
has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Read full review Contract Terms and Pricing Model Veritas NetBackup is very expensive , and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive. licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on . A customer purchases the same number of licenses as the count of clients, agents, servers, and options. Read full review Professional Services Read full review Return on Investment Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access Pos - Have deployed ticketing to end users for better tracking of issues Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking - Read full review We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price. From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help. Read full review ScreenShots