NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
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Veritas NetBackup
Score 7.4 out of 10
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Veritas NetBackup is a backup-as-a-service product providing data recovery and protection for enterprises. It supports physical, virtual, and cloud systems and features an automated disaster recovery capabilities.
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Pricing
NinjaOne
Veritas NetBackup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOne
Veritas NetBackup
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer. During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive. licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
