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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    WatchGuard Network Security

    Score8.8 out of 10
    N/AWatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A
    Pricing
    NinjaOneWatchGuard Network Security
    Editions & Modules
    No answers on this topic
    Support
    Contact sales team
    Contact sales team
    Basic Security
    Contact sales team
    Contact sales team
    Total Security
    Contact sales team
    Contact sales team
    Offerings
    Pricing Offerings
    NinjaOneWatchGuard Network Security
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneWatchGuard Network Security
    Considered Both Products
    NinjaOne
    No answer on this topic
    WatchGuard Technologies
    Chose WatchGuard Network Security
    Mature product offering and competitive pricing, although some other brands offer very seductive swap options where the firewall is almost free when purchasing the highest tier security solution for 3 years. This has affected our decision, especially at end of life. When we …
    Incentivized
    Chose WatchGuard Network Security
    For some customers, WatchGuard Network Security was the preferable choice. Its price point, compactness, portability, accessibility, ease of design, installation, implementation, configuration, management, monitoring, alerting, user education, technician training, power usage, …
    Incentivized
    Chose WatchGuard Network Security
    It's about the same, in the grand scheme of things.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    96%
    Would buy again
    423 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    96%
    Delivers good value for the price
    407 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    98%
    Happy with the feature set
    432 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    95%
    Lived up to sales and marketing promises
    362 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    97%
    Implementation went as expected
    401 Answers
    Features
    NinjaOneWatchGuard Network Security
    Firewall
    Comparison of Firewall features of NinjaOne and WatchGuard Network Security
    Feature
    NinjaOne
    -
    Ratings
    WatchGuard Network Security
    8.1
    537 Ratings
    6% below category average
    Identification Technologies00 Ratings8.4493 Ratings
    Visualization Tools00 Ratings6.9485 Ratings
    Content Inspection00 Ratings8.3517 Ratings
    Policy-based Controls00 Ratings8.9533 Ratings
    Active Directory and LDAP00 Ratings8.7448 Ratings
    Firewall Management Console00 Ratings8.6524 Ratings
    Reporting and Logging00 Ratings6.8521 Ratings
    VPN00 Ratings8.8514 Ratings
    High Availability00 Ratings8.2467 Ratings
    Stateful Inspection00 Ratings8.0479 Ratings
    Proxy Server00 Ratings7.8344 Ratings
    Best Alternatives
    NinjaOneWatchGuard Network Security
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    SonicWall NSA Series
    Score8.3 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneWatchGuard Network Security
    Likelihood to Recommend
    9.3
    (71 ratings)
    8.7
    (555 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.0
    (45 ratings)
    Usability
    9.3
    (13 ratings)
    7.9
    (123 ratings)
    Availability
    8.0
    (1 ratings)
    8.9
    (7 ratings)
    Performance
    8.0
    (1 ratings)
    7.5
    (7 ratings)
    Support Rating
    1.0
    (6 ratings)
    9.4
    (32 ratings)
    In-Person Training
    10.0
    (1 ratings)
    7.3
    (5 ratings)
    Online Training
    10.0
    (1 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    8.1
    (269 ratings)
    Configurability
    1.0
    (1 ratings)
    8.6
    (6 ratings)
    Ease of integration
    1.0
    (1 ratings)
    6.8
    (5 ratings)
    Product Scalability
    8.0
    (1 ratings)
    8.8
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (5 ratings)
    User Testimonials
    NinjaOneWatchGuard Network Security
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    WatchGuard Technologies
    It's well suited for businesses that want better features than a standard router, but are willing to pay the extra price for the product and someone to configure, set up and maintain the router. It's probably less desirable for home users or very small home offices or unqualified network users.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
    • provides full administrative support for analysis of usage and scope.
    • strong Wi-Fi support and security - area wi-fi maps
    • They think of all the things secure and I don't have to worry about it.
    • I have not identified anything else that needs improvement - I am well satisfied.
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
    • Get webblocker to work without breaking secure websites.
    • Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
    • Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
    • Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
    • Get webblocker and application control working with QUIC.
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    WatchGuard Technologies
    We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.
    Incentivized
    Read full review
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    WatchGuard Technologies
    Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    WatchGuard Technologies
    Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
    Incentivized
    Read full review
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    WatchGuard Technologies
    The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
    Incentivized
    Read full review
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
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    WatchGuard Technologies
    We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
    Incentivized
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    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    WatchGuard Technologies
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Incentivized
    Read full review
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    WatchGuard Technologies
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Incentivized
    Read full review
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    WatchGuard Technologies
    WatchGuard Network Security offers varied methods of implementation. Their devices are very easy to set up manually, and for a more automated setup where many devices need to be deployed, they have different offerings like RapidDeploy (prepopulate a config for a specific device in the portal), registering the device's serial number to manage it through cloud services on first boot (including the option to populate a USB stick with basic interface setup if required) and the ability to run your own Management Server and register to be deployed serial numbers, so the device connects to your own hosted management server on first boot.
    Incentivized
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    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    WatchGuard Technologies
    I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.
    Incentivized
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    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
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    WatchGuard Technologies
    This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
    Incentivized
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    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We are blocking about 90% of malicious traffic coming into our network.
    • Our firewall allows us to setup a secondary WAN interface for redundancy.
    • We can isolate issues and determine whether traffic is being dropped outside our network or on the LAN.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring

    WatchGuard Network Security Screenshots

    Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary