Norton vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Norton
Score 8.1 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products, and are now a product line of NortonLifeLock (formerly Symantec) after the enterprise security division of Symantec was acquired and is now part of Broadcom.N/A
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Pricing
NortonSymantec Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NortonSymantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NortonSymantec Endpoint Security
Considered Both Products
Norton

No answer on this topic

Symantec Endpoint Security
Chose Symantec Endpoint Security
The versions of McAfee that we've tried don't really cover our small business needs like Symantec Endpoint Security does.
Top Pros
Top Cons
Features
NortonSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Norton
-
Ratings
Symantec Endpoint Security
8.7
36 Ratings
3% above category average
Anti-Exploit Technology00 Ratings8.630 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.433 Ratings
Centralized Management00 Ratings8.634 Ratings
Hybrid Deployment Support00 Ratings8.325 Ratings
Infection Remediation00 Ratings7.634 Ratings
Vulnerability Management00 Ratings9.131 Ratings
Malware Detection00 Ratings9.434 Ratings
Best Alternatives
NortonSymantec Endpoint Security
Small Businesses
Kaspersky Endpoint Security
Kaspersky Endpoint Security
Score 9.0 out of 10
Kaspersky Endpoint Security
Kaspersky Endpoint Security
Score 9.0 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NortonSymantec Endpoint Security
Likelihood to Recommend
9.0
(16 ratings)
8.8
(63 ratings)
Likelihood to Renew
8.0
(4 ratings)
9.1
(4 ratings)
Usability
9.0
(1 ratings)
9.1
(4 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.0
(2 ratings)
1.0
(11 ratings)
Implementation Rating
8.5
(2 ratings)
6.4
(1 ratings)
User Testimonials
NortonSymantec Endpoint Security
Likelihood to Recommend
NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Pros
NortonLifeLock (formerly Symantec)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
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Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
NortonLifeLock (formerly Symantec)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Likelihood to Renew
NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Usability
NortonLifeLock (formerly Symantec)
Well organised interface.
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Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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Reliability and Availability
NortonLifeLock (formerly Symantec)
No answers on this topic
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
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Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Return on Investment
NortonLifeLock (formerly Symantec)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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ScreenShots