What users are saying about
66 Ratings
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164 Ratings
66 Ratings
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Score 7.9 out of 100

Symantec Endpoint Security

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164 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Endpoint Security

    Norton

    Feature Set Not Supported
    N/A
    8.0

    Symantec Endpoint Security

    80%
    Symantec Endpoint Security ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.0
    80%
    35 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.5
    85%
    37 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.4
    84%
    39 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.5
    75%
    27 Ratings

    Infection Remediation

    N/A
    0 Ratings
    7.2
    72%
    38 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    7.8
    78%
    34 Ratings

    Malware Detection

    N/A
    0 Ratings
    8.3
    83%
    39 Ratings

    Attribute Ratings

    • Norton is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
    • Symantec Endpoint Security is rated higher in 2 areas: Likelihood to Renew, Usability

    Likelihood to Recommend

    9.0

    Norton

    90%
    15 Ratings
    7.1

    Symantec Endpoint Security

    71%
    68 Ratings

    Likelihood to Renew

    9.0

    Norton

    90%
    3 Ratings
    9.1

    Symantec Endpoint Security

    91%
    4 Ratings

    Usability

    9.0

    Norton

    90%
    1 Rating
    9.1

    Symantec Endpoint Security

    91%
    5 Ratings

    Availability

    Norton

    N/A
    0 Ratings
    9.0

    Symantec Endpoint Security

    90%
    4 Ratings

    Support Rating

    9.0

    Norton

    90%
    3 Ratings
    1.8

    Symantec Endpoint Security

    18%
    23 Ratings

    Implementation Rating

    8.5

    Norton

    85%
    4 Ratings
    6.4

    Symantec Endpoint Security

    64%
    2 Ratings

    Likelihood to Recommend

    NortonLifeLock (formerly Symantec)

    For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
    Read full review

    Broadcom

    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Read full review

    Pros

    NortonLifeLock (formerly Symantec)

    • Norton works quite quickly and is efficient enough to detect threats
    • It is very easy and simple to install and is without any complications and irrelevant inquiries.
    • Norton is available at a very reasonable price in the market and is not heavy on pocket.
    Read full review

    Broadcom

    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Read full review

    Cons

    NortonLifeLock (formerly Symantec)

    • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
    • Regular blocking of incoming scripts (in front of other antivirus)
    • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
    Read full review

    Broadcom

    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Read full review

    Pricing Details

    Norton

    Starting Price

    Editions & Modules

    Norton editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Symantec Endpoint Security

      Starting Price

      Editions & Modules

      Symantec Endpoint Security editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        NortonLifeLock (formerly Symantec)

        Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.
        Read full review

        Broadcom

        Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
        Read full review

        Usability

        NortonLifeLock (formerly Symantec)

        Well organised interface.
        Read full review

        Broadcom

        Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
        Read full review

        Reliability and Availability

        NortonLifeLock (formerly Symantec)

        No answers on this topic

        Broadcom

        We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
        Read full review

        Support Rating

        NortonLifeLock (formerly Symantec)

        Security software with very good features that works in the background.
        Price suitable for companies of any size and easy to install and use.
        Read full review

        Broadcom

        Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
        Read full review

        Implementation Rating

        NortonLifeLock (formerly Symantec)

        Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
        Read full review

        Broadcom

        Use a third party deployment tool and not the deployment option within the SEP Manager itself.
        Read full review

        Alternatives Considered

        NortonLifeLock (formerly Symantec)

        Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
        Read full review

        Broadcom

        Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
        Read full review

        Return on Investment

        NortonLifeLock (formerly Symantec)

        • It allows our tech staff to manage all our devices from one online account.
        • It has allowed us to get rid of issues with malware in both detection and removal with minimal lag.
        • It protects our customers while making their online purchases and helps them to know that we are a safe company to do business with.
        Read full review

        Broadcom

        • The ROI from deploying this has led to fewer security issues which reduces costs.
        • Keeping track of security issues and how the were remedied is easier.
        • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
        Read full review

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