What users are saying about
60 Ratings
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Score 7.6 out of 100
141 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Norton

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

From a small company to the largest enterprise corporation Symantec Endpoint security will work for you. This endpoint software will give you piece of mind that all of your mobile devices will be well protected. This is especially true in the new Covid remote workforce we are experiencing. From easy to set up to great support this is the product to check out.
Eric Krueger | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Norton
Symantec Endpoint Security
8.4
Anti-Exploit Technology
Norton
Symantec Endpoint Security
8.2
Endpoint Detection and Response (EDR)
Norton
Symantec Endpoint Security
8.5
Centralized Management
Norton
Symantec Endpoint Security
8.4
Hybrid Deployment Support
Norton
Symantec Endpoint Security
8.8
Infection Remediation
Norton
Symantec Endpoint Security
8.1
Vulnerability Management
Norton
Symantec Endpoint Security
8.2
Malware Detection
Norton
Symantec Endpoint Security
8.8

Pros

Norton

  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
John Danniel | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

Norton

  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
SERGIO CHAVES | TrustRadius Reviewer

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

Norton

Norton 9.0
Based on 3 answers
Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

Norton

Norton 9.0
Based on 1 answer
Well organised interface.
dhruv gupta | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Norton

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

Norton

Norton 9.0
Based on 3 answers
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Amberly Crain | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 7.6
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

Norton

Norton 8.7
Based on 3 answers
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
Rebecca Neilson | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Norton

Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
Jackie Bassett | TrustRadius Reviewer

Symantec Endpoint Security

Though Avast seems to use less resources than Symantec Endpoint Protection, we felt that Symantec Endpoint Protection offered better protection against zero day exploits and kept up to date far more than Avast. In addition, we felt that the price was affordable for the product. Our end users love Symantec Endpoint Protection!
Anonymous | TrustRadius Reviewer

Return on Investment

Norton

  • It has helped prevent any private company information including banking and accounting information from being obtained by hackers. This helps prevent attacks on our accounts which would cause huge issues for our company.
  • It helps keep our computers from crashing due to viruses which would halt any operations on that computer and cause extra hours for our I.T. Department to fix.
Anonymous | TrustRadius Reviewer

Symantec Endpoint Security

  • SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
  • The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
  • Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.
We use Symantec Endpoint Environment in a manufacturing and conventional office setting. This is a very large scale operational of over 10,000 users
Sam Figueroa | TrustRadius Reviewer

Pricing Details

Norton

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Norton
9.0
Symantec Endpoint Security
7.9

Likelihood to Renew

Norton
9.0
Symantec Endpoint Security
9.1

Usability

Norton
9.0
Symantec Endpoint Security
9.1

Reliability and Availability

Norton
Symantec Endpoint Security
9.0

Support Rating

Norton
9.0
Symantec Endpoint Security
7.6

Implementation Rating

Norton
8.7
Symantec Endpoint Security
6.4

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