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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NueMD (discontinued)

    Score8 out of 10
    N/ANueMD was a cloud-based medical practice management software for small practices, featuring practice management, electronic health record, and medical billing capabilities. Acquired by AdvancedMD in 2018, it is a legacy product discontinued in late 2025.N/A

    Splashtop

    Score9.1 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    NueMD (discontinued)Splashtop
    Editions & Modules
    No answers on this topic
    Splashtop Remote Access Solo
    $6.00
    per month per user, billed annually
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    NueMD (discontinued)Splashtop
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NueMD (discontinued)Splashtop
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    627 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    614 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    624 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    561 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    600 Answers
    Features
    NueMD (discontinued)Splashtop
    Billing and Claims Management
    Comparison of Billing and Claims Management features of NueMD (discontinued) and Splashtop
    Feature
    NueMD (discontinued)
    7.5
    3 Ratings
    0% above category average
    Splashtop
    -
    Ratings
    Real-time eligibility verification6.93 Ratings00 Ratings
    Claims management8.13 Ratings00 Ratings
    Coding9.02 Ratings00 Ratings
    Patient billing4.43 Ratings00 Ratings
    Financial Reporting9.13 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of NueMD (discontinued) and Splashtop
    Feature
    NueMD (discontinued)
    8.3
    3 Ratings
    8% above category average
    Splashtop
    -
    Ratings
    Rule-based scheduling8.13 Ratings00 Ratings
    Automated appointment reminders10.02 Ratings00 Ratings
    Automated patient check-in7.22 Ratings00 Ratings
    Multi-location support9.13 Ratings00 Ratings
    Calendar interface7.23 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of NueMD (discontinued) and Splashtop
    Feature
    NueMD (discontinued)
    8.7
    3 Ratings
    19% above category average
    Splashtop
    -
    Ratings
    Charting / document management8.13 Ratings00 Ratings
    Templates8.13 Ratings00 Ratings
    Patient portal10.01 Ratings00 Ratings
    Mobile/tablet support6.33 Ratings00 Ratings
    Fax integration10.01 Ratings00 Ratings
    Integration with other EMR and PM systems10.02 Ratings00 Ratings
    Workflow automation8.13 Ratings00 Ratings
    Speech recognition10.01 Ratings00 Ratings
    Customization6.33 Ratings00 Ratings
    E-prescribing10.02 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of NueMD (discontinued) and Splashtop
    Feature
    NueMD (discontinued)
    9.1
    3 Ratings
    9% above category average
    Splashtop
    -
    Ratings
    HIPAA compliance9.13 Ratings00 Ratings
    Role-based permission levels7.23 Ratings00 Ratings
    Data backups and redundancy10.02 Ratings00 Ratings
    Local mode / networking failsafe10.02 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of NueMD (discontinued) and Splashtop
    Feature
    NueMD (discontinued)
    9.7
    3 Ratings
    25% above category average
    Splashtop
    -
    Ratings
    Task tracking10.02 Ratings00 Ratings
    Specialty-specific workflows10.02 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.13 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of NueMD (discontinued) and Splashtop
    Feature
    NueMD (discontinued)
    -
    Ratings
    Splashtop
    7.8
    43 Ratings
    1% below category average
    Screen sharing00 Ratings9.337 Ratings
    File transfer00 Ratings9.039 Ratings
    Instant message00 Ratings7.930 Ratings
    Access to sleeping/powered-off computers00 Ratings3.013 Ratings
    Over-the-Internet remote session00 Ratings9.342 Ratings
    Initiate remote control from mobile00 Ratings7.626 Ratings
    Remote management of servers & workstations00 Ratings9.07 Ratings
    Centralized management dashboard00 Ratings7.132 Ratings
    Session record00 Ratings7.219 Ratings
    Annotations00 Ratings9.02 Ratings
    Monitoring and Alerts00 Ratings6.05 Ratings
    Multi-platform remote control00 Ratings8.733 Ratings
    Best Alternatives
    NueMD (discontinued)Splashtop
    Small Businesses
    athenaClinicals
    Score10 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NueMD (discontinued)Splashtop
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.1
    (634 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (44 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (31 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (589 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (21 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    NueMD (discontinued)Splashtop
    Likelihood to Recommend
    Discontinued Products
    Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
    Incentivized
    Read full review
    Splashtop
    Well suited for any MSP, MSSP, or IT Manager who needs access to a broad array of machines and values their time. Great for an individual who just needs access to their work computer from home. It might not be suited for environments where national security is involved.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Entering patient's information
    • Creating Appointments
    • Editing appointments
    • Some reports are helpful
    Incentivized
    Read full review
    Splashtop
    • Seamless RMM Integration - Splashtop’s integration into Syncro is functionally invisible, but in a good way. I don't have to manage a separate contact list or worry about syncing credentials between my RMM and my remote tool. I click "Remote Desktop" in Syncro, and Splashtop launches instantly.
    • High Performance Graphics & Low Latency - The frame rate and refresh speed are consistently superior to competitors I’ve used in the past. Even when connecting to a client with a dual monitor setup or a slower upload speed, the lag is minimal. The picture quality is crisp enough that I can read fine print on error logs without squinting.
    • "SOS" Ad-Hoc Workflow - r clients who aren't on a managed contract (my "break/fix" customers), the SOS feature is a lifesaver. I don't have to walk a non-technical user through a complex installation. I just tell them to go to the site, give me the 9-digit code, and I'm in!
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Customer Service
    • Batch Billing
    • Modifying to fit particular needs
    Incentivized
    Read full review
    Splashtop
    • Compared to our prior solution, Splashtop does not "organize" devices nearly as well. They need some some sort of tagging solution so that you can, say, pull up a list of "all machines at this campus" or "All Macs at this site"
    • The Business App that runs locally feels clunky, and is presented in a weirdly-sized window
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Splashtop
    Splashtop has been one of the best investments our firm has made, and we have become proud partners. The ROI is off the charts for a law firm since more time can be billed now. This is aside from all the quality of life improvements Splashtop has rolled out in the past couple of years that makes IT administration notably easier in multiple ways on a daily basis.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Splashtop
    I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Splashtop
    I've raved and rambled about Splashtop's utterly shocking performance nearly endlessly. One of the key reasons our firm adopted Splashtop was because I could demonstrate the unbelievable performance to our Tech Committee. Before finding Splashtop, the thought of being able to start a remote connection to another PC and smoothly watch a full 1080p video through that remote connection was unthinkable. Yet, Splashtop achieved this. I was blown away, and our committee was impressed. In fact, in my testing environment prior to onboarding, I was have 2 PC's next to each other on different networks and internet sources with a Splashtop connection from one to the other with a 1080p YouTube video playing. I was astounded that the audio I was hearing on the "connect from" PC matched in perfect synch with the "connect to" PC. Unbelievable!! And keep this between us, but when I was working late one night at the office waiting for some server to finish a long upgrade, I was able to actually Splashtop to my home gaming PC and play a full-quality FPS with no lag through the connection. Shocked, astounded, flabbergasted! The adjectives could be endless!
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Splashtop
    The phone number is in the top right of each page of the website and app and when called, the person who picks up (before any automation delays the call) is ready to assist or immediately recognize the appropriate place for a transfer. If transferred to a different department, that department picks up immediately and each person is fully trained to help resolve a (typically user error) call.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Overall NUEMD is easy to use self explanatory and realtime helps alot when were are busy checking in patients, it gives you messages letting you know when something isnt right and that makes the claim we send out to the ins company cleaner to the return on payments from the ins co is better
    Incentivized
    Read full review
    Splashtop
    I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Splashtop
    A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Splashtop
    I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It makes it easier to train people on how to use due to it being simple
    • Helps keep track of past present and future visits
    • Complete customizable schedule for different providers
    Incentivized
    Read full review
    Splashtop
    • Remote support makes my business possible, period.
    • Switching from TeamViewer to Splashtop has made a huge difference to my operation: the cost is both lower and more predictable, and getting from "answering the phone from a client in trouble" to "satisfied client" is much faster and easier.
    • I apologize that I don't actually have hard numbers, but I can sincerely recommend Splashtop and Splashtop SOS. It will make your life and business better!
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.