What users are saying about
Nuxeo
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Top Rated
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 45 reviews and ratings
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 67 reviews and ratings
Feature Set Ratings
- OnBase by Hyland ranks higher in 1 feature set: Enterprise Content Management
Enterprise Content Management
7.9
Nuxeo
79%
9.1
OnBase by Hyland
91%
OnBase by Hyland ranks higher in 13/13 features
OnBase by Hyland ranks higher in 13/13 features
Content capture & imaging
8.1
81%
21 Ratings
9.3
93%
30 Ratings
File sync, storage & archiving
8.2
82%
24 Ratings
9.6
96%
29 Ratings
Document management
8.4
84%
22 Ratings
9.4
94%
31 Ratings
Records management
8.1
81%
21 Ratings
9.0
90%
30 Ratings
Content search & retrieval
8.1
81%
23 Ratings
9.2
92%
32 Ratings
Enterprise content collaboration
7.9
79%
19 Ratings
8.8
88%
25 Ratings
Content publishing & creation
8.0
80%
23 Ratings
8.2
82%
20 Ratings
Security, risk management & information governance
7.7
77%
20 Ratings
9.5
95%
30 Ratings
Contract lifecycle management
8.2
82%
17 Ratings
9.7
97%
22 Ratings
Automated workflows
8.3
83%
24 Ratings
9.7
97%
19 Ratings
Artificial intelligence
7.3
73%
17 Ratings
9.0
90%
10 Ratings
Mobile support
6.9
69%
16 Ratings
9.0
90%
13 Ratings
Integration
8.1
81%
21 Ratings
8.5
85%
18 Ratings
Attribute Ratings
- OnBase by Hyland is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
Likelihood to Recommend
7.6
Nuxeo
76%
24 Ratings
8.6
OnBase by Hyland
86%
32 Ratings
Likelihood to Renew
Nuxeo
N/A
0 Ratings
9.1
OnBase by Hyland
91%
3 Ratings
Usability
7.3
Nuxeo
73%
12 Ratings
7.7
OnBase by Hyland
77%
8 Ratings
Performance
7.3
Nuxeo
73%
13 Ratings
OnBase by Hyland
N/A
0 Ratings
Support Rating
7.8
Nuxeo
78%
11 Ratings
9.2
OnBase by Hyland
92%
20 Ratings
In-Person Training
7.3
Nuxeo
73%
1 Rating
OnBase by Hyland
N/A
0 Ratings
Online Training
8.2
Nuxeo
82%
1 Rating
OnBase by Hyland
N/A
0 Ratings
Implementation Rating
7.4
Nuxeo
74%
13 Ratings
10.0
OnBase by Hyland
100%
2 Ratings
Likelihood to Recommend
Nuxeo
Nuxeo works very well for us as a Digital Media Asset Management tool. I understand given its flexibility, it has also been used for managing insurance claims. It seems to be well suited for uses where some customization is required, yet there is a desire to leverage best practices, reusable code components.
Functional Analyst
The Church of Jesus Christ of Latter-day SaintsOnline Media, 10,001+ employees
OnBase by Hyland
Onbase is great for its intended purposes. Any documents we receive we are able to import them to Onbase and quickly access them for future use. Onbase gives the opportunity to provide as much detailed information as possible to the document should we need to pull it for purposes of litigation. We were also able to import data from other systems as a method of retaining previous owner records.
Royalty and JV advisor
BP America Production CompanyOil & Energy, 10,001+ employees
Pros
Nuxeo
- The platform has Lots of option to protect assets, review and share with the required people.
- It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
- It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesOnBase by Hyland
- Houses documents for easy retrival.
- Allows for simple document scanning and storage.
- Has the ability to allow paperless document import so document do not have to scanned.
- Makes the review and document sharing process easy.
- Has security features that allow you to keep only the staff you want to view documents able to access them.

Verified User
Analyst in Information Technology
Higher Education Company, 1001-5000 employeesCons
Nuxeo
- Public documentation - it has some + public forums, but we felt more is needed
- Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations
- Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones
- No built-in monitoring and performance alerting

Verified User
Engineer in Engineering
Information Technology & Services Company, 1001-5000 employeesOnBase by Hyland
- The Administrator interface, while powerful, is antiquated and has so many options to chose from it can be overwhelming at times trying to find what you need in order to accomplish a task.
- The Unity application is a work in progress and is missing out of some features that are much better in the thick client, such as scanning documents in at high volume. This has improved over time, though.
- Hyland Onbase is a content management platform and, while it does handle ingestion and scanning processes, does require a 3rd party application to really complete the whole package. Hyland's Perceptive platform or Kofax Capture complement it greatly.

Verified User
Consultant in Information Technology
Computer Software Company, 10,001+ employeesPricing Details
Nuxeo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Nuxeo Editions & Modules
—
Additional Pricing Details
—OnBase by Hyland
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25,000 one-time purchase
OnBase by Hyland Editions & Modules
Edition
OnBase | $25,0001 |
---|
- one-time purchase
Additional Pricing Details
—Likelihood to Renew
Nuxeo
No score
No answers yet
No answers on this topic
OnBase by Hyland
OnBase by Hyland 9.1
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.

Verified User
Analyst in Research & Development
Hospital & Health Care Company, 10,001+ employeesUsability
Nuxeo
Nuxeo 7.3
Based on 12 answers
Nuxeo provides a
WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in
mind - this means that it must be customized to the business's use case before
it can achieve its maximum usability.
The Nuxeo Studio
interface provides developers and administrators the building blocks to achieve
much of this customization - they just need to put the building blocks together
in ways that best meet the end users' needs.
The API and SDKs allow for more advanced customization.
WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in
mind - this means that it must be customized to the business's use case before
it can achieve its maximum usability.
The Nuxeo Studio
interface provides developers and administrators the building blocks to achieve
much of this customization - they just need to put the building blocks together
in ways that best meet the end users' needs.
The API and SDKs allow for more advanced customization.
Senior Technical Project Manager
iSoftStoneInformation Technology & Services, 10,001+ employees
OnBase by Hyland
OnBase by Hyland 7.7
Based on 8 answers
You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.

Verified User
Analyst in Information Technology
Financial Services Company, 1001-5000 employeesPerformance
Nuxeo
Nuxeo 7.3
Based on 13 answers
This is something that we have struggled with a bit. We push the boundaries of Nuxeo in this area, both with the number of assets and the size of assets. We have a lot of large, long videos, and we are continually tuning performance in this area.

Verified User
Manager in Information Technology
Non-profit Organization Management Company, 501-1000 employeesOnBase by Hyland
No score
No answers yet
No answers on this topic
Support Rating
Nuxeo
Nuxeo 7.8
Based on 11 answers
Nuxeo support is very willing to help whenever there is an issue. We have a weekly touchbase with someone from the Nuxeo team that we discuss any development issues with, and there is an open line of communication between our team and the Nuxeo team. They have been supporting us phenomenally, every step of the way.

Verified User
Employee in Information Technology
Apparel & Fashion Company, 10,001+ employeesOnBase by Hyland
OnBase by Hyland 9.2
Based on 20 answers
This rating is a compromise because I technically have 2 tiers of support.
I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
OnBase Administrator / Systems Analyst
City of Cedar Rapids (IT Dept)Government Administration, 1001-5000 employees
In-Person Training
Nuxeo
Nuxeo 7.3
Based on 1 answer
I attended instructor-led trainings at a couple of points when I was first beginning to serve as project manager on Nuxeo projects. The first one that I attended was meant for business users and decision-makers. The second one was meant for system administrators. The first one provided a great introduction, through demos, of how Nuxeo could be adapted to very different business use cases. The second one, like many instructor-led trainings, was meant for users of a variety of skill levels, and so it could be a bit slow at times for students with a stronger technical background, but the instructor was able to include more advanced components as well.
Senior Technical Project Manager
iSoftStoneInformation Technology & Services, 10,001+ employees
OnBase by Hyland
No score
No answers yet
No answers on this topic
Online Training
Nuxeo
Nuxeo 8.2
Based on 1 answer
Nuxeo University provides an ideal starting point for developers and system administrators who are new to the Nuxeo platform. So, in terms of online training for developers and administrators, the learning paths are definitely available.In terms of training for end users: keep in mind that Nuxeo is a foundation with building blocks - what you do with those building blocks is up to you and depends on your business's specific use cases. For this reason, end-user training is largely up to you because it will need to depend on how you've built and configured the system. That said, I've seen the companies that I've worked with configure the system based largely on end-user input, and so it has fit very closely with what those users wanted to do and how they wanted to do it. In cases where elements of the UI weren't fitting quite right with what users naturally wanted to do, based on their process flows, we've often found it easy enough to adapt the UI to the users, rather than using training to adapt the users to the UI.
Senior Technical Project Manager
iSoftStoneInformation Technology & Services, 10,001+ employees
OnBase by Hyland
No score
No answers yet
No answers on this topic
Implementation Rating
Nuxeo
Nuxeo 7.4
Based on 13 answers
The technical support team of the Nuxeo was always on the go to help us. Being an IT technician, I haven't faced any such issue, but the problem was that it took much longer than anticipated. Otherwise, we didn't need to get other implementation partners to help us in its implementation.
IT Technician
Consumers EnergyUtilities, 5001-10,000 employees
OnBase by Hyland
OnBase by Hyland 10.0
Based on 2 answers
N/a was not part of this decision process.

Verified User
Analyst in Research & Development
Hospital & Health Care Company, 10,001+ employeesAlternatives Considered
Nuxeo
It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.
Application Development Manager - Real Estate Digitization
Ministry of Justice - KSAReal Estate, 51-200 employees
OnBase by Hyland
We selected OnBase because Hyland had purchased the company who we were using previously. We migrated all of our documents and processing workloads to OnBase about 4 years ago and have been using the product since then. We're impressed by the capabilities of the program but are concerned with the increasing cost and how additional features or capabilities require an additional license. The support we have received from the vendor has been good and we feel the the product is meeting our current needs.
Systems/Network Analyst 2
University of New Mexico - Business ApplicationsHigher Education, 10,001+ employees
Return on Investment
Nuxeo
- Excellent management of curriculum content so we know where, when, and how it is used.
- Reuse of content is a big use case and Nuxeo manages content, so we can do it.
- Roles are very flexible and allow us to actively manage users, contractors, and administrators.

Verified User
Technician in Product Management
Education Management Company, 5001-10,000 employeesOnBase by Hyland
- Efficiency and increased productivity by making drawings accessible to all engineers and plant personnel across the US and Canada, reduced printing costs, reduced shipping charges to send hard copies, reduced storage of drawings in flat files resulting in a paper free environment, manage renditions of drawings yet make only the latest approved revision available to engineers.
- Need to scan hard copies, need to request only native digital copies and bring others into the digital era, need to organize existing files and prepare for importing. The turnover of project files from other groups is our greatest challenge as we do not always receive an index or files are named with long file names that are cumbersome.

Verified User
Employee in Engineering
Chemicals Company, 10,001+ employees