What users are saying about
6 Ratings
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51 Ratings
6 Ratings
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Score 8 out of 100

OnBase by Hyland

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51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Nuxeo

I'd definitely recommend this tool to others as the overall functionality is very usable and useful. Document uploading, content management is taken care very well. As it is an open source tool, it comes without cost which is the best part but it would require some added security for larger companies to adopt. Security and access based control are one of the most important features.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Nuxeo
8.5
OnBase by Hyland
9.0
Content capture & imaging
Nuxeo
8.0
OnBase by Hyland
9.1
File sync, storage & archiving
Nuxeo
8.0
OnBase by Hyland
9.5
Document management
Nuxeo
9.0
OnBase by Hyland
9.6
Records management
Nuxeo
7.0
OnBase by Hyland
8.5
Content search & retrieval
Nuxeo
9.0
OnBase by Hyland
9.2
Enterprise content collaboration
Nuxeo
9.0
OnBase by Hyland
9.4
Content publishing & creation
Nuxeo
9.0
OnBase by Hyland
9.0
Security, risk management & information governance
Nuxeo
8.0
OnBase by Hyland
9.4
Contract lifecycle management
Nuxeo
9.0
OnBase by Hyland
8.8
Automated workflows
Nuxeo
9.0
OnBase by Hyland
9.0
Artificial intelligence
Nuxeo
8.0
OnBase by Hyland
7.0
Mobile support
Nuxeo
9.0
OnBase by Hyland
8.8
Integration
Nuxeo
8.0
OnBase by Hyland
9.3

Pros

Nuxeo

  • The platform has Lots of option to protect assets, review and share with the required people.
  • It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
  • It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder | TrustRadius Reviewer

Cons

Nuxeo

  • During a software update - if one issue is fixed, others are broken. Proper regression testing is required.
  • Customization is bit difficult in as documentation is not as powerful. This area could be improved.
  • It has to enable bulk uploading of documents, it requires Nuxeo support assistance for this feature and this is a paid service.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nuxeo

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 9.3
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

Usability

Nuxeo

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 7.7
Based on 4 answers
Adoption and usability of OnBase have gone extremely well for us due to the system's ability to integrate with nearly any other system your organization uses. In addition to ease-of-use of Hyland's Unity and Web clients, modules like Application Enabler allow us to read information from any app in order to serve-up OnBase content to the end-user
Andy Barker | TrustRadius Reviewer

Support Rating

Nuxeo

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 9.3
Based on 11 answers
In my experience with the customer support of OnBase, the issues that have been submitted were all addressed and fixed in a timely manner. There are also several ways to submit a ticket such as creating one online or calling the phone number provided on their site. An account manager, success advisor, and support team are all assigned to helping you with any questions or issues that arise and phone numbers and email addresses for each of those areas are provided as well.
Eric Zelina | TrustRadius Reviewer

Implementation Rating

Nuxeo

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nuxeo

Nuxeo stacks up very well against its alternatives. It has a very good UI, migration strategy from SharePoint and documentation skills. Content management real time helps a lot. It is an ECM with DAM. Only disadvantage is that it requires a lot of support from Nuxeo to use certain features. It uses modern frameworks and technologies so that developers find their way around quickly.
Anonymous | TrustRadius Reviewer

OnBase by Hyland

We switched off of Perceptive Content because their support was absolutely horrendous and the company just completely stopped innovating. Their platform didn't provide the ability to integrate like OnBase does today. There are no limits to what we can achieve within OnBase. whereas we were very limited in what could be automated within Perceptive.
DocFinity (Evaluated)
We evaluated DocFinity at the same time as OnBase. They had similar capabilities in terms of integrations but severely lacked the infrastructure and team to implement it well. We were overwhelmed with their lack of knowledge around their system and their inability to listen to their customers.
Kyle Swearingen | TrustRadius Reviewer

Return on Investment

Nuxeo

  • It is an open source tool hence proves to be an excellent ROI. Content and document management are managed very well in the tool.
  • Security and role based features play a major role. Migration is a breeze. Hence it is a very positive impact.
  • Nuxeo has very rich feature set but its complex enough and so developers needs considerable time to ramp up on development on this platform .
Anonymous | TrustRadius Reviewer

OnBase by Hyland

  • We have leveraged OnBase to automate many tasks that have been paper driven in the past and are now electronic.
  • Because OnBase is so versatile, it has been the solution for projects that otherwise would have caused the system to purchase another application.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Nuxeo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nuxeo
8.0
OnBase by Hyland
8.8

Likelihood to Renew

Nuxeo
OnBase by Hyland
9.3

Usability

Nuxeo
OnBase by Hyland
7.7

Support Rating

Nuxeo
OnBase by Hyland
9.3

Implementation Rating

Nuxeo
OnBase by Hyland
10.0

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