Nuxeo vs. OnBase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nuxeo
Score 7.5 out of 10
N/A
The Hyland Nuxeo Platform is a cloud-native, cloud-first, scalable solution which utilizes automation technologies to improve efficiencies, increase accuracy, and provide robust capabilities. With it’s low-code technology, organizations can easily implement Hyland’s Nuxeo Platform with easy-to-customize features allowing organizations to develop the creative workflow their business needs. Their employees can then easily create, tag, organize, and share dynamic content, including rich media and…N/A
OnBase
Score 8.1 out of 10
N/A
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
Pricing
NuxeoOnBase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NuxeoOnBase
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
NuxeoOnBase
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Nuxeo
8.0
23 Ratings
3% below category average
OnBase
9.1
43 Ratings
10% above category average
Content capture & imaging8.220 Ratings9.241 Ratings
File sync, storage & archiving8.123 Ratings9.233 Ratings
Document management8.221 Ratings9.942 Ratings
Records management8.120 Ratings8.640 Ratings
Content search & retrieval8.122 Ratings8.643 Ratings
Enterprise content collaboration7.818 Ratings8.334 Ratings
Content publishing & creation8.022 Ratings9.622 Ratings
Security, risk management & information governance7.419 Ratings9.233 Ratings
Contract lifecycle management8.216 Ratings9.824 Ratings
Automated workflows8.223 Ratings9.323 Ratings
Artificial intelligence7.317 Ratings9.611 Ratings
Mobile support7.115 Ratings9.415 Ratings
Integration8.720 Ratings7.522 Ratings
Best Alternatives
NuxeoOnBase
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NuxeoOnBase
Likelihood to Recommend
7.5
(23 ratings)
9.3
(43 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(7 ratings)
Usability
6.7
(12 ratings)
8.6
(9 ratings)
Performance
7.5
(12 ratings)
-
(0 ratings)
Support Rating
6.6
(11 ratings)
6.5
(16 ratings)
In-Person Training
7.3
(1 ratings)
9.1
(1 ratings)
Online Training
8.2
(1 ratings)
8.2
(1 ratings)
Implementation Rating
7.4
(12 ratings)
8.6
(3 ratings)
Configurability
9.1
(1 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
NuxeoOnBase
Likelihood to Recommend
Hyland Software
Nuxeo works very well for us as a Digital Media Asset Management tool. I understand given its flexibility, it has also been used for managing insurance claims. It seems to be well suited for uses where some customization is required, yet there is a desire to leverage best practices, reusable code components.
Read full review
Hyland Software
OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
Read full review
Pros
Hyland Software
  • The platform has Lots of option to protect assets, review and share with the required people.
  • It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
  • It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.
Read full review
Hyland Software
  • Workflow and Configuration - easy to learn
  • Documentation for each application and toolset
  • Hyland Account Managers and staff are knowledgeable
  • Robust User Community that helps solve an issue or make recommendations
  • Web client - no application installation needed on a PC for users
Read full review
Cons
Hyland Software
  • Public documentation - it has some + public forums, but we felt more is needed
  • Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations
  • Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones
  • No built-in monitoring and performance alerting
Read full review
Hyland Software
  • I personally find the user inferface to be obnoxious and obtuse.
  • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
  • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
Read full review
Likelihood to Renew
Hyland Software
No answers on this topic
Hyland Software
OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
Read full review
Usability
Hyland Software
Nuxeo provides a
WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in
mind - this means that it must be customized to the business's use case before
it can achieve its maximum usability.

The Nuxeo Studio
interface provides developers and administrators the building blocks to achieve
much of this customization - they just need to put the building blocks together
in ways that best meet the end users' needs.
The API and SDKs allow for more advanced customization.
Read full review
Hyland Software
You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
Read full review
Performance
Hyland Software
This is something that we have struggled with a bit. We push the boundaries of Nuxeo in this area, both with the number of assets and the size of assets. We have a lot of large, long videos, and we are continually tuning performance in this area.
Read full review
Hyland Software
No answers on this topic
Support Rating
Hyland Software
Nuxeo support is very willing to help whenever there is an issue. We have a weekly touchbase with someone from the Nuxeo team that we discuss any development issues with, and there is an open line of communication between our team and the Nuxeo team. They have been supporting us phenomenally, every step of the way.
Read full review
Hyland Software
This rating is a compromise because I technically have 2 tiers of support.
I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
Read full review
In-Person Training
Hyland Software
I attended instructor-led trainings at a couple of points when I was first beginning to serve as project manager on Nuxeo projects. The first one that I attended was meant for business users and decision-makers. The second one was meant for system administrators. The first one provided a great introduction, through demos, of how Nuxeo could be adapted to very different business use cases. The second one, like many instructor-led trainings, was meant for users of a variety of skill levels, and so it could be a bit slow at times for students with a stronger technical background, but the instructor was able to include more advanced components as well.
Read full review
Hyland Software
The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
Read full review
Online Training
Hyland Software
Nuxeo University provides an ideal starting point for developers and system administrators who are new to the Nuxeo platform. So, in terms of online training for developers and administrators, the learning paths are definitely available. In terms of training for end users: keep in mind that Nuxeo is a foundation with building blocks - what you do with those building blocks is up to you and depends on your business's specific use cases. For this reason, end-user training is largely up to you because it will need to depend on how you've built and configured the system. That said, I've seen the companies that I've worked with configure the system based largely on end-user input, and so it has fit very closely with what those users wanted to do and how they wanted to do it. In cases where elements of the UI weren't fitting quite right with what users naturally wanted to do, based on their process flows, we've often found it easy enough to adapt the UI to the users, rather than using training to adapt the users to the UI.
Read full review
Hyland Software
With the Premium subscription, there is a tone of training with audio and practice options.
Read full review
Implementation Rating
Hyland Software
The technical support team of the Nuxeo was always on the go to help us. Being an IT technician, I haven't faced any such issue, but the problem was that it took much longer than anticipated. Otherwise, we didn't need to get other implementation partners to help us in its implementation.
Read full review
Hyland Software
Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
Read full review
Alternatives Considered
Hyland Software
It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.
Read full review
Hyland Software
The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
Read full review
Return on Investment
Hyland Software
  • Excellent management of curriculum content so we know where, when, and how it is used.
  • Reuse of content is a big use case and Nuxeo manages content, so we can do it.
  • Roles are very flexible and allow us to actively manage users, contractors, and administrators.
Read full review
Hyland Software
  • OnBase provides a very reliable ECM platform for the company.
  • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
  • OnBase made same day processing of all incoming and outgoing documents a reality.
Read full review
ScreenShots

Nuxeo Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

OnBase Screenshots

Screenshot of Approval for Ad-Hoc TaskScreenshot of Dark Mode OnBaseScreenshot of Document ViewerScreenshot of Send to DepartmentScreenshot of Workflow Stage