Okta vs. Zaius (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Okta
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$6
per month per user
Zaius (discontinued)
Score 7.7 out of 10
N/A
Zaius, or Optimizely Data Platform after being acquired by Optimizely in March 2021, was a a customer data platform, or as the vendor describes it, B2C CRM. It helped B2C marketers grow revenue from their existing customer base using segmentation, personalization, marketing automation, and attribution tools. It is discontinued.N/A
Pricing
OktaZaius (discontinued)
Editions & Modules
Starter
$6.00
per month per user
Essentials
$17.00
per month per user
Professional
Inquire for pricing
Per User Per Month
Enterprise
Inquire for pricing
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
OktaZaius (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OktaZaius (discontinued)
Features
OktaZaius (discontinued)
Identity Management
Comparison of Identity Management features of Product A and Product B
Okta
8.8
156 Ratings
7% above category average
Zaius (discontinued)
-
Ratings
ID-Management Access Control9.2144 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.3155 Ratings00 Ratings
Multi-Factor Authentication9.0151 Ratings00 Ratings
Password Management8.0144 Ratings00 Ratings
Account Provisioning and De-provisioning8.8130 Ratings00 Ratings
ID Management Workflow Automation8.5121 Ratings00 Ratings
ID Risk Management8.6114 Ratings00 Ratings
Best Alternatives
OktaZaius (discontinued)
Small Businesses
Dashlane Password Manager
Dashlane Password Manager
Score 9.1 out of 10
Bloomreach
Bloomreach
Score 9.0 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Bloomreach
Bloomreach
Score 9.0 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Bloomreach
Bloomreach
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OktaZaius (discontinued)
Likelihood to Recommend
8.8
(183 ratings)
6.7
(6 ratings)
Likelihood to Renew
8.0
(18 ratings)
6.4
(1 ratings)
Usability
9.0
(1 ratings)
2.7
(1 ratings)
Availability
10.0
(4 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(12 ratings)
7.3
(3 ratings)
Online Training
1.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
2.7
(1 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
OktaZaius (discontinued)
Likelihood to Recommend
Okta
Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
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Discontinued Products
Optimizely Data Platform is a great tool for teams who look to use open-source tools over tools with white glove service. You do get a dedicated customer success manager and access to their (almost) 24/7 support team via chat, but the real benefits of the platform stand to be unlocked by teams who enjoy getting their hands dirty.
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Pros
Okta
  • Centralized control of enterprise passwords
  • Extensive customization of acceptable password criteria
  • One system for Identity and Access Management to learn
  • Scalable throughout the university for all central services
  • Uniform login experience for students, faculty, and staff
  • Single point of response to address termination of access
  • Ability to use FastPass for lower priority systems
  • Excellent support of multi-factor requirements
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Discontinued Products
  • It's relatively simple to use
  • Segment building is quick and can be easily customized with field data
  • Chat support is generally fast to respond
Read full review
Cons
Okta
  • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
  • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
  • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
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Discontinued Products
  • Automation of data from other platforms such as our ERP.
  • The approval process needs work. I should be able to flag fields that have issues and give users feedback if a product is rejected.
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Likelihood to Renew
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Discontinued Products
There's so much that needs to be improved and it seems like not much has happened since Optimizely first took over. When Optimizely did take over, they reduced the UX of campaign reporting.
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Usability
Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
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Discontinued Products
  • Creating reports can be difficult and they aren't very visual.
  • There is not much control you can have with your imported product catalog. Product filters can be difficult to use.
  • Manually importing customers is a more difficult process from when I was using Mailchimp 10 years ago.
  • Figuring out how to inject a module onto a page is difficult.
  • Figuring out how to get off an email blacklist is near impossible even with ip warming. Very little help here.
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Reliability and Availability
Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Discontinued Products
No answers on this topic
Performance
Okta
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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Discontinued Products
No answers on this topic
Support Rating
Okta
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
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Discontinued Products
Positive - Onboarding was quick and easy. Positive - Access to a Zaius data analyst has been wonderful. Negative - I don't know who our CSM is if we even have one.
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Implementation Rating
Okta
No answers on this topic
Discontinued Products
We have a home built CRM. From start to finish our implementation was a nightmare loaded with problems that destroyed my initial trust with the platform.
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Alternatives Considered
Okta
Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
Read full review
Discontinued Products
Oh my goodness, there were many, including:
  • Klaviyo
  • Salesforce Email Marketing Cloud
  • Bronto
  • Marapost (the worst experience we ever had. We used them for the longest year on earth).
  • Silverpop (IBM)
  • I forgot their name but they are based in the middle of nowhere Pennsylvania.
  • Exact Target
  • Active Campaign
  • Get Response
  • Drip
  • SendInBlue
  • And more I cannot remember. We spent over six months looking at everything.
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Scalability
Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Discontinued Products
No answers on this topic
Return on Investment
Okta
  • Increased user productivity - not fighting with IT all the time!
  • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
  • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
  • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
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Discontinued Products
  • We hit record numbers this year in regards to sales which is attributed to the launch of our new e-commerce website.
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ScreenShots