What users are saying about
8 Ratings
49 Ratings
8 Ratings
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Score 8.1 out of 100
49 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Omnisend

It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
Lisa Korston | TrustRadius Reviewer

Robly

Robly is well suited to nonprofit organizations looking to send mass emails. It is very useful for environments such as small nonprofits, where users may not be particularly savvy tech users, as well as for those who aren't particularly knowledgeable about media marketing because Robly provides a lot of support. Because the editing platform is so similar to Microsoft Word, most users will be able to do basic editing without needing training.
Maria Wong | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Omnisend
8.5
Robly
9.5
WYSIWYG email editor
Omnisend
6.1
Robly
9.5
Dynamic content
Omnisend
8.0
Robly
9.1
Ability to test dynamic content
Omnisend
8.0
Robly
Landing pages
Omnisend
10.0
Robly
A/B testing
Omnisend
8.0
Robly
9.1
Mobile optimization
Omnisend
10.0
Robly
9.5
Email deliverability reporting
Omnisend
8.0
Robly
10.0
List management
Omnisend
10.0
Robly
10.0
Triggered drip sequences
Omnisend
8.8
Robly
9.0

Reporting & Analytics

Omnisend
9.2
Robly
9.5
Dashboards
Omnisend
9.4
Robly
Standard reports
Omnisend
9.0
Robly
9.5

Pros

Omnisend

  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
Anonymous | TrustRadius Reviewer

Robly

  • Ease of use. We switched to Robly from Constant Contact, and find it much more intuitive.
  • Reporting. At a glance, we can see how effective our campaigns have been.
  • I don't have a lot of experience with HTML, but I'm able to create good looking e-mails using the tools provided by Robly.
  • The price is right! Our non-profit saved money by switching from Constant Contact to Robly.
Melanie Smith | TrustRadius Reviewer

Cons

Omnisend

  • Initial setup wasn't firing right, support issue was handled pretty quickly and easily.
  • It does not go back and put previous orders/customers into the automation. It will only work with go-forward customers from the time you install the product. (At least that's what the outcome of our support inquiry told us...).
  • Would like to see more sample templates and campaigns.
Anonymous | TrustRadius Reviewer

Robly

  • You have to navigate through some repetitive steps to edit content.
  • I'd like to be able to save my settings that I regularly use, a labeling system for settings would be very helpful.
  • Email support or the ability to submit a support ticket when needed would be very helpful.
Genie Forkner | TrustRadius Reviewer

Likelihood to Renew

Omnisend

No score
No answers yet
No answers on this topic

Robly

Robly 8.2
Based on 1 answer
Because we like the price and value. The annual subscription model allows us to maximize usage without worrying too much about cost, being a small mom and pop outfit.
Hannibal Pharaon | TrustRadius Reviewer

Usability

Omnisend

No score
No answers yet
No answers on this topic

Robly

Robly 7.3
Based on 1 answer
We feel that allowing the USER to interact with templates more readily is NOT there. The social media APPS could be simplified and marketed better to allow users to discover ROBLY through our Facebook page or TWITTER account in order to subscribe.
Hannibal Pharaon | TrustRadius Reviewer

Support Rating

Omnisend

No score
No answers yet
No answers on this topic

Robly

Robly 7.3
Based on 1 answer
We sometimes got through to a message taking service but they were not able to resolve our issue with a one-call solution necessarily always.
Hannibal Pharaon | TrustRadius Reviewer

Implementation Rating

Omnisend

No score
No answers yet
No answers on this topic

Robly

Robly 7.3
Based on 1 answer
We should have been granted a MOBILE RESPONSIVE email template from the get-go. We were never offered any alternatives.
Hannibal Pharaon | TrustRadius Reviewer

Alternatives Considered

Omnisend

At first I went through the standard choice, which is MailChimp. It's a nice-looking program and everything, but I wouldn't say they're user-friendly. It's quite techy and when you have an ecommerce store you really just want to get the results. It's a lot of work to create one simple newsletter and their customer support is pretty much non-existent. As for Klaviyo, they're pretty expensive. We just couldn't justify paying that much for results that were pretty much similar to MailChimp--in that it wasn't really impressive. Omnisend really was a breath of fresh air and their support must not sleep at all cause they answer all my smart and stupid questions within like 15 minutes. Every single time
Lisa Korston | TrustRadius Reviewer

Robly

Robly is less expensive and more user friendly than Constant Contact. We selected Robly because of the reduced price and features. Constant Contact fit well with our needs, but when another organization recommended Robly to us and we tried it, we decided to stick with it. We believe we made the right decision.
Stephanie Haas | TrustRadius Reviewer

Return on Investment

Omnisend

  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Anonymous | TrustRadius Reviewer

Robly

  • The community of peer users that we have known when working with Robly as the main service for our drip campaigns has been very inclusive and informative.
  • We recommend using Robly for postcard shipments, to find audiences, and to manage customer conversion processes.
Eric Chin | TrustRadius Reviewer

Screenshots

Pricing Details

Omnisend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$16*

* Month

Omnisend Editions & Modules

Edition
Free plan$0
Standard plan$16
Pro plan$99
Enterprise planCustom pricing
    Additional Pricing Details

    Robly

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Robly Editions & Modules

    Additional Pricing Details

    Rating Summary

    Add comparison