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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnBase

    Score9.4 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    Hyland
    No answer on this topic
    SAP
    Chose SAP Cloud ERP (SAP S/4HANA Cloud)
    SAP S/4HANA Cloud offered standard and best in class industry processes
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    21 Answers
    87%
    Implementation went as expected
    565 Answers
    Features
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    8.2
    43 Ratings
    1% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Content capture & imaging9.041 Ratings00 Ratings
    File sync, storage & archiving9.033 Ratings00 Ratings
    Document management10.042 Ratings00 Ratings
    Records management8.040 Ratings00 Ratings
    Content search & retrieval8.043 Ratings00 Ratings
    Enterprise content collaboration8.034 Ratings00 Ratings
    Content publishing & creation8.222 Ratings00 Ratings
    Security, risk management & information governance9.033 Ratings00 Ratings
    Contract lifecycle management8.424 Ratings00 Ratings
    Automated workflows9.023 Ratings00 Ratings
    Artificial intelligence5.811 Ratings00 Ratings
    Mobile support7.615 Ratings00 Ratings
    Integration7.022 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    443 Ratings
    7% above category average
    Pay calculation00 Ratings7.9391 Ratings
    Benefit plan administration00 Ratings7.9377 Ratings
    Direct deposit files00 Ratings7.7376 Ratings
    Customization
    Comparison of Customization features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    674 Ratings
    2% above category average
    API for custom integration00 Ratings7.7647 Ratings
    Plug-ins00 Ratings7.6593 Ratings
    Security
    Comparison of Security features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    770 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.5726 Ratings
    Role-based user permissions00 Ratings8.2758 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    779 Ratings
    2% above category average
    Dashboards00 Ratings7.7718 Ratings
    Standard reports00 Ratings7.8766 Ratings
    Custom reports00 Ratings7.6706 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    813 Ratings
    6% above category average
    Accounts payable00 Ratings8.2789 Ratings
    Accounts receivable00 Ratings8.2749 Ratings
    Global Financial Support00 Ratings7.8293 Ratings
    Primary and Secondary Ledgers00 Ratings7.9311 Ratings
    Journals and Reconciliations00 Ratings8.0333 Ratings
    Configurable Accounting00 Ratings7.9307 Ratings
    Standardized Processes00 Ratings8.3344 Ratings
    Inventory Management
    Comparison of Inventory Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    676 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2662 Ratings
    Automatic reordering00 Ratings7.8568 Ratings
    Location management00 Ratings7.9546 Ratings
    Order Management
    Comparison of Order Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    686 Ratings
    3% above category average
    Pricing00 Ratings8.0654 Ratings
    Order entry00 Ratings8.1665 Ratings
    Credit card processing00 Ratings8.926 Ratings
    Cost of goods sold00 Ratings8.3628 Ratings
    Order Orchestration00 Ratings8.0249 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    326 Ratings
    2% above category average
    Billing Management00 Ratings7.43 Ratings
    Cash and Asset Management00 Ratings8.0296 Ratings
    Travel & Expense Management00 Ratings7.93 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4254 Ratings
    Period Close00 Ratings7.9320 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    5% above category average
    Project Planning and Scheduling00 Ratings7.93 Ratings
    Task Insight for Project Managers00 Ratings7.73 Ratings
    Project Mobile Functionality00 Ratings7.13 Ratings
    Definable Resource Pools00 Ratings7.43 Ratings
    Grants Management
    Comparison of Grants Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    140 Ratings
    8% above category average
    Award Lifecycle Management00 Ratings8.1140 Ratings
    Procurement
    Comparison of Procurement features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    268 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7189 Ratings
    Contract Authoring00 Ratings7.8189 Ratings
    Contract Repository00 Ratings7.6183 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.1242 Ratings
    Supplier Management00 Ratings8.0237 Ratings
    Risk Management
    Comparison of Risk Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Risk Repository00 Ratings8.42 Ratings
    Control Management00 Ratings7.72 Ratings
    Control Efficiency Assessments00 Ratings8.42 Ratings
    Issue Detection00 Ratings7.52 Ratings
    Remediation and Certification00 Ratings8.42 Ratings
    Logistics
    Comparison of Logistics features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    218 Ratings
    13% above category average
    Transportation Planning and Optimization00 Ratings8.0193 Ratings
    Transportation Execution Management00 Ratings8.0186 Ratings
    Trade and Customs Management00 Ratings7.6169 Ratings
    Fulfillment Management00 Ratings8.2178 Ratings
    Warehouse Workforce Management00 Ratings8.0173 Ratings
    Manufacturing
    Comparison of Manufacturing features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    205 Ratings
    8% above category average
    Production Process Design00 Ratings8.1186 Ratings
    Production Management00 Ratings8.2190 Ratings
    Configuration Management00 Ratings8.1178 Ratings
    Work Execution00 Ratings8.1183 Ratings
    Manufacturing Costs00 Ratings8.1182 Ratings
    Supply Chain
    Comparison of Supply Chain features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    252 Ratings
    5% above category average
    Forecasting00 Ratings7.5227 Ratings
    Inventory Planning00 Ratings7.9243 Ratings
    Performance Monitoring00 Ratings7.7231 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of OnBase and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    OnBase
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    222 Ratings
    6% above category average
    Proposal Management00 Ratings7.72 Ratings
    Product Master Data Management00 Ratings7.9222 Ratings
    Best Alternatives
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
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    Epicor ECM
    Score7.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    9.9
    (43 ratings)
    8.4
    (882 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    9.0
    (23 ratings)
    Usability
    8.6
    (9 ratings)
    8.0
    (770 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    5.8
    (16 ratings)
    6.7
    (80 ratings)
    In-Person Training
    9.1
    (1 ratings)
    7.0
    (2 ratings)
    Online Training
    8.2
    (1 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    7.7
    (10 ratings)
    Configurability
    9.1
    (1 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.4
    (2 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    8.1
    (5 ratings)
    User Testimonials
    OnBaseSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Hyland
    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Hyland
    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Hyland
    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
    Incentivized
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Hyland
    You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    Hyland
    This rating is a compromise because I technically have 2 tiers of support.
    I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
    For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
    Incentivized
    Read full review
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Hyland
    The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
    Incentivized
    Read full review
    SAP
    More effective
    Incentivized
    Read full review
    Online Training
    Hyland
    With the Premium subscription, there is a tone of training with audio and practice options.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Hyland
    Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
    Incentivized
    Read full review
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Hyland
    The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • OnBase provides a very reliable ECM platform for the company.
    • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
    • OnBase made same day processing of all incoming and outgoing documents a reality.
    Incentivized
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    OnBase Screenshots

    Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.