Onclusive Social vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Onclusive Social
Score 9.0 out of 10
N/A
Onclusive Social (formerly Digimind) is a social listening tool that enables brands around the world to understand their online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies.
$499
per month
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…
$15
per month
Pricing
Onclusive SocialZoho Social
Editions & Modules
No answers on this topic
Free
$0
per month per user
Standard
$15
per month per user
Professional
$40
per month per user
Premium
$65
per month 3 users
Agency
$320
per month 5 users
Agency Plus
$460
per month 5 users
Offerings
Pricing Offerings
Onclusive SocialZoho Social
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
More Pricing Information
Community Pulse
Onclusive SocialZoho Social
Features
Onclusive SocialZoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
8.7
422 Ratings
14% above category average
Sentiment analysis00 Ratings8.5301 Ratings
Broad channel coverage00 Ratings8.9416 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
9.0
497 Ratings
11% above category average
Content planning and scheduling00 Ratings9.4495 Ratings
Audience targeting00 Ratings8.8351 Ratings
Content optimization00 Ratings8.7410 Ratings
Workflow management00 Ratings9.134 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
8.9
404 Ratings
9% above category average
Automated routing and prioritization00 Ratings8.5344 Ratings
Customer interaction histories00 Ratings8.7377 Ratings
Bulk actions00 Ratings9.529 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
8.6
354 Ratings
11% above category average
Lead generation00 Ratings8.3268 Ratings
Content marketing00 Ratings9.0344 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
9.4
487 Ratings
12% above category average
Twitter00 Ratings9.4436 Ratings
Facebook00 Ratings9.4476 Ratings
LinkedIn00 Ratings9.4429 Ratings
Google+00 Ratings9.1280 Ratings
Instagram00 Ratings9.5406 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
8.6
399 Ratings
11% above category average
Campaign success analytics00 Ratings8.8395 Ratings
Real-time tracking00 Ratings9.329 Ratings
Competitor analysis00 Ratings7.5243 Ratings
Account management
Comparison of Account management features of Product A and Product B
Onclusive Social
-
Ratings
Zoho Social
9.1
436 Ratings
14% above category average
Role-based user permissions & privileges00 Ratings9.1340 Ratings
Mobile access00 Ratings9.2414 Ratings
Best Alternatives
Onclusive SocialZoho Social
Small Businesses
Simplify360
Simplify360
Score 7.8 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
Mention
Mention
Score 9.4 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Onclusive SocialZoho Social
Likelihood to Recommend
10.0
(6 ratings)
9.4
(492 ratings)
Likelihood to Renew
8.6
(5 ratings)
8.7
(14 ratings)
Usability
-
(0 ratings)
9.5
(320 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
8.2
(3 ratings)
Support Rating
-
(0 ratings)
9.3
(220 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.4
(5 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
9.1
(1 ratings)
8.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Onclusive SocialZoho Social
Likelihood to Recommend
Onlcusive Social - formerly Digimind
If you work in strategic marketing, business intelligence or competitive intelligence then Digimind can shave hours of time off your daily monitoring routine. You no longer have to manually trawl the web looking for news and no longer miss any important developments thanks to Digiminds ability to monitor sites up to 4 times a day. However it is important to understand that you can only get out of Digimind what you put in, so there is some initial effort involved in order to build up sources for the tool to monitor and setup your own folder structure to save information.
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Zoho
Zoho Social excels at multi-channel social media management with intuitive scheduling and analytics. The platform integrates seamlessly with CRM, enabling personalized customer engagement. Best suited for small-to-medium businesses managing multiple social accounts. However, advanced AI-driven insights and competitor analysis features could be enhanced. The reporting dashboard is comprehensive but could use more customization options for enterprise teams.
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Pros
Onlcusive Social - formerly Digimind
  • Digimind Social is a great and unique platform for constant monitoring of social networks.
  • Its interface is user-friendly and straightforward, it has features that help us collect information of our interest.
  • We can monitor trends in real time.
  • It facilitates interaction with the audience and allows us to measure the impact of our management in the different social networks we manage in the organization.
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Zoho
  • Content sharing to all our social media accounts at one place
  • Warning about platform specific issues, also giving choice not to include problematic platforms
  • Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
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Cons
Onlcusive Social - formerly Digimind
  • At this time, it’s hard to find any area of improvement for Digimind Social, especially after having used other tools, which are clunky and require more manual work to zero in on the information you need. The sentiment analysis is a tricky task for any tool and while Digimind Social is better at it than others, we hope they continue to hone its capabilities and are able to analyze a larger volume of data.
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Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Likelihood to Renew
Onlcusive Social - formerly Digimind
I have seen many different tools. As mentioned earlier the tool has a very nice dashboard and the sentiment analysis from Digimind is better than other tools that I have tried in the past.
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Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
Onlcusive Social - formerly Digimind
No answers on this topic
Zoho
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
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Support Rating
Onlcusive Social - formerly Digimind
No answers on this topic
Zoho
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
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Alternatives Considered
Onlcusive Social - formerly Digimind
  • Meilleur résultat dans les mentions remontées
  • Moins de bruit
  • Fonctionnalités additionnelles de meilleure qualité et moins gadget
  • Un coût mieux maîtrisé par rapport à notre besoin
[Best results are surfaced
Less noisy
Very high quality, non gimmicky, additional functionality
Better value with respect to our needs]
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Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Return on Investment
Onlcusive Social - formerly Digimind
  • As a business school professor teaching both MBAs and executives, I regularly use Digimind to demonstrate the power of social listening in various programs I teach. Digimind Social proved to be a solid, user-friendly tool that effectively show users the value of social media listening for various short-term (e.g., responding to angry customers) to long-term goals (e.g., managing online reputation, competitive analysis).
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Zoho
  • Through customer targeting, we end up having more clients intending to buy our products and we make some profits.
  • Also, Zoho Social has automated analytical capacity, which acts as a source for primary research, and we incur no other expenditure on the same.
  • Lastly, Zoho Social includes all social pages and other platforms that audiences visit, giving us a huge segmentation or support.
Read full review
ScreenShots

Zoho Social Screenshots

Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.