What users are saying about
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Top Rated
96 Ratings
2 Ratings

OneCause

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Top Rated
96 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 8 out of 100

Attribute Ratings

  • OneCause is rated higher in 1 area: Likelihood to Recommend
  • RunSignUp is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.3

OneCause

93%
63 Ratings
8.0

RunSignUp

80%
2 Ratings

Likelihood to Renew

6.4

OneCause

64%
1 Rating

RunSignUp

N/A
0 Ratings

Usability

8.5

OneCause

85%
50 Ratings

RunSignUp

N/A
0 Ratings

Support Rating

9.5

OneCause

95%
52 Ratings
10.0

RunSignUp

100%
1 Rating

Implementation Rating

10.0

OneCause

100%
1 Rating

RunSignUp

N/A
0 Ratings

Likelihood to Recommend

OneCause

OneCause has worked great for our organization in managing special events and fundraisers. It is a great tool to organize event logistics and a great way to organize the auction components. OneCause has helped us simply plan for our fundraising gala. Aside from this, my department has not utilized OneCause in any other way.
Cristina Pizano-Flores | TrustRadius Reviewer

RunSignUp

It is well suited for when you are hosting an event and need a one-stop-shop for information and registration needs on one platform. It may be less appropriate for smaller-scale events but for anything 50+ I would say this is much easier than trying to use one point of contact.
Thomas Baker, CFE, MBA | TrustRadius Reviewer

Pros

OneCause

  • Customer service during planning phases- reps always get back to me to help answer my questions.
  • Event managers are always great to work with at our Gala. We really need someone to make sure the whole program runs well, and OneCause never disappoints.
  • Variety of events that we can use this for is awesome! No need for paypal, venmo, etc.
  • Mobile bidding has been a game changer for us. People can participate in our auction even if they cannot attend the event!
  • Platform is relatively easy to use- intuitive even for those who are not techy!
Anonymous | TrustRadius Reviewer

RunSignUp

  • Built-in templates to make design a breeze
  • Great client support
  • Simple and effective email tool
  • Easy reporting
  • Easy learning curve
Kathryn Juarez | TrustRadius Reviewer

Cons

OneCause

  • larger photos for items in an auction/ different page layout so its easier to see and click into each item.
  • more integrations- less manual work
  • easier user interface- sometimes very clunky and hard to navigate through
  • ability to connect donors and winning bidders directly through the platform
Jessica Taylor | TrustRadius Reviewer

RunSignUp

  • Additional information on participants.
  • Messaging to users or participants.
  • Calendar function is hard to use.
Thomas Baker, CFE, MBA | TrustRadius Reviewer

Pricing Details

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

RunSignUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

OneCause

OneCause 6.4
Based on 1 answer
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.
Anonymous | TrustRadius Reviewer

RunSignUp

No score
No answers yet
No answers on this topic

Usability

OneCause

OneCause 8.5
Based on 50 answers
The customer service and help center is extremely helpful. I cannot give enough accolades about how easy it is to get advice or help on any aspect of their products. The systems themselves are very user friendly and easy to navigate. They also provided us with extensive training and guidance when we were first time users
Anonymous | TrustRadius Reviewer

RunSignUp

No score
No answers yet
No answers on this topic

Support Rating

OneCause

OneCause 9.5
Based on 52 answers
Live customer service can be a little bit difficult to reach which can increase stress under certain circumstances but overall customer support is excellent their knowledgeable friendly and very helpful and they do their best to respond to customer requests for support timely and appropriately. I think overall support deserves a high rating.
Anonymous | TrustRadius Reviewer

RunSignUp

RunSignUp 10.0
Based on 1 answer
Customer support is quick and straightforward and always available!!
Kathryn Juarez | TrustRadius Reviewer

Implementation Rating

OneCause

OneCause 10.0
Based on 1 answer
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
Anonymous | TrustRadius Reviewer

RunSignUp

No score
No answers yet
No answers on this topic

Alternatives Considered

OneCause

The biggest draw for us was OneCause's silent auction offering. We had been doing silent auctions on paper for the last four years and we were looking to update our process and draw in more bids with added convenience. OneCause was able to create a one-stop-shop for us where we could have all of our Gala offerings in a central location.
Anonymous | TrustRadius Reviewer

RunSignUp

I liked RunSignUp much more as it was much better suited for what we were looking to use it for and do. The functionality matched our needs and we were able to fine-tune exactly what we needed from the system without losing too much of the user experience.
Thomas Baker, CFE, MBA | TrustRadius Reviewer

Return on Investment

OneCause

  • Once we joined OneCause for our event fundraising platform we never looked back. Each year we've experienced growth with not only the funds raised but also in the improvement of the event execution.
  • We've learned a tremendous amount for in-person fundraising success through the OneCause team and that has led us to explore virtual and campaign options.
  • The onsite event support has proven so valuable to our event success we have begun budgeting to have that same level of support at all our in-person events. The OneCause event team guides you well during the planning phase and then provides top-notch support and peace of mind the night/day of the event.
Jackie Jordan Welker | TrustRadius Reviewer

RunSignUp

  • RunSignUp has simplified the way we communicate with our registrants.
  • RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.
Kathryn Juarez | TrustRadius Reviewer

Screenshots

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