OneCause vs. Blackbaud TeamRaiser

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneCause
Score 8.9 out of 10
N/A
OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.
$200
per year
Blackbaud TeamRaiser
Score 10.0 out of 10
N/A
Blackbaud's TeamRaiser is a peer-to-peer fundraising platform, support event fundraising with registration, analytics, and campaign management tools.N/A
Pricing
OneCauseBlackbaud TeamRaiser
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OneCauseBlackbaud TeamRaiser
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OneCauseBlackbaud TeamRaiser
Best Alternatives
OneCauseBlackbaud TeamRaiser
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Medium-sized Companies
Bloomerang CRM
Bloomerang CRM
Score 9.1 out of 10
OneCause
OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneCauseBlackbaud TeamRaiser
Likelihood to Recommend
9.2
(130 ratings)
7.0
(3 ratings)
Likelihood to Renew
8.4
(11 ratings)
10.0
(1 ratings)
Usability
8.1
(118 ratings)
6.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(118 ratings)
9.0
(1 ratings)
In-Person Training
9.8
(2 ratings)
-
(0 ratings)
Implementation Rating
8.9
(6 ratings)
6.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
OneCauseBlackbaud TeamRaiser
Likelihood to Recommend
Bonterra
After having used Greater Giving before switching to OneCause, I'd highly recommend OneCause for any event or fundraising management. The ability to see a company's support over multiple events is great for a snapshot or quick numbers for reporting. It's easier to navigate than most systems, and truly is a one-stop shop for your needs. I look forward to using OneCause for all our future events.
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Blackbaud
TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.
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Pros
Bonterra
  • Easy online bidding process for our participants (especially using the older software).
  • Detailed tracking and organization for our auction staff to manage everything in one place.
  • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
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Blackbaud
  • Offers the ability to really customize a campaign on TeamRaiser.
  • Provides milestones/badges that can be earned for participants.
  • Provides custom pages that can be easily linked to a campaign.
  • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
  • Has a big support community.
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Cons
Bonterra
  • Auto-numbering items in auctions need to be editable. Right now, when you add items, they are numbered consecutively, and you can't edit them. I want all of my items to be numbered together by item type. We always have last-minute additions, but there is no ability to renumber.
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Blackbaud
  • Too many options so it can be hard to navigate.
  • Requires a deeper HTML understanding to really get the most out of it.
  • Would be better if the interface was similar to other original Blackbaud products.
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Likelihood to Renew
Bonterra
We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
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Blackbaud
Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.
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Usability
Bonterra
Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
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Blackbaud
It can be overly complex and requires a deeper HTML understanding than most outside of IT have.
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Reliability and Availability
Bonterra
Support staff is there to help out and it is nice knowing there are available on event day as well
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Blackbaud
No answers on this topic
Performance
Bonterra
This feature is amazing. Nice to have reports immediately when the event (auction) is over
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Blackbaud
No answers on this topic
Support Rating
Bonterra
OneCause has the BEST customer support I have ever experienced. They are patient, and knowledgeable and always help me when I contact them. Whenever I have inquired how to use a feature or asked about how to do something, they give me the answer but also go above and beyond with additional info that I ended up also using.
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Blackbaud
Great and easy to access to get support to resolve issues immediately.
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In-Person Training
Bonterra
We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
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Blackbaud
No answers on this topic
Online Training
Bonterra
Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
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Blackbaud
No answers on this topic
Implementation Rating
Bonterra
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
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Blackbaud
Having a better understanding of product and objectives prior to implementation would lead to more success.
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Alternatives Considered
Bonterra
We used Auction Star one time. It was not as user-friendly for our donors. Prior to that, we planned event logistics and auction components without any specialized software. Everything was done in Excel and Word. OneCause allowed us to organize tables, registration and auction packages a lot faster and more effectively.
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Blackbaud
While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
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Scalability
Bonterra
The product has everything I need
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Blackbaud
No answers on this topic
Return on Investment
Bonterra
  • Definitely saved us a fair amount of time in terms of individual ticket sales and managing guests on the back end. Did not save us that much time for sponsored tables as most of our guests did not purchase their sponsorships through the site.
  • OneCause doesn't seem to have a function for entering a "Reserve Value" for auction items--i.e., while it allows for a minimum bid, it doesn't allow for having a minimum sale value, which meant that a few of our auction items sold for far lower than their value, which was unfortunate.
  • Having the support package on the night of was critical for our organization, particularly as ALL of the full-time staff had very limited experience working with OneCause/Bidpal. Knowing that there were experts there to help liaise with the auctioneer and to troubleshoot with any guests experiencing issues was really essential.
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Blackbaud
  • Introduced our constituents to DIY fundraising.
  • Provided another revenue stream that provides nearly $100,000 extra a year.
  • Gets our constituents involved in the cause in another way.
  • We've found a niche by using TeamRaiser in companies.
  • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
  • Seen returning participants raise more money year-after-year.
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ScreenShots

OneCause Screenshots

Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.