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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Pricing
    OpenText Core Endpoint BackupSophos Intercept X
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupSophos Intercept X
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is for a 3-year commitment. Government and Education pricing available.
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupSophos Intercept X
    Considered Both Products
    OpenText
    No answer on this topic
    Sophos
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    91%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    90%
    Implementation went as expected
    19 Answers
    Features
    OpenText Core Endpoint BackupSophos Intercept X
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and Sophos Intercept X
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Sophos Intercept X
    -
    Ratings
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings
    Flexible deployment4.01 Ratings00 Ratings
    Management dashboard6.01 Ratings00 Ratings
    Platform support4.01 Ratings00 Ratings
    Retention options4.01 Ratings00 Ratings
    Encryption4.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and Sophos Intercept X
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Sophos Intercept X
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of OpenText Core Endpoint Backup and Sophos Intercept X
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    Sophos Intercept X
    8.1
    24 Ratings
    5% below category average
    Anti-Exploit Technology00 Ratings8.623 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.024 Ratings
    Centralized Management00 Ratings8.024 Ratings
    Hybrid Deployment Support00 Ratings8.03 Ratings
    Infection Remediation00 Ratings7.924 Ratings
    Vulnerability Management00 Ratings8.44 Ratings
    Malware Detection00 Ratings8.024 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupSophos Intercept X
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupSophos Intercept X
    Likelihood to Recommend
    7.0
    (23 ratings)
    8.2
    (41 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (8 ratings)
    Support Rating
    9.7
    (6 ratings)
    8.1
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    OpenText Core Endpoint BackupSophos Intercept X
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
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    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
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    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
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    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
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    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
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    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
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    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
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    ScreenShots

    Sophos Intercept X Screenshots

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