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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Spanning Backup

    Score7.4 out of 10
    N/ASpanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
    Pricing
    OpenText Core Endpoint BackupSpanning Backup
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupSpanning Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupSpanning Backup
    Considered Both Products
    OpenText
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    OpenText Core Endpoint BackupSpanning Backup
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and Spanning Backup
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Spanning Backup
    9.0
    1 Ratings
    4% above category average
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings
    Flexible deployment4.01 Ratings00 Ratings
    Management dashboard6.01 Ratings8.01 Ratings
    Platform support4.01 Ratings00 Ratings
    Retention options4.01 Ratings9.01 Ratings
    Encryption4.01 Ratings10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and Spanning Backup
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Spanning Backup
    9.7
    1 Ratings
    20% above category average
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings9.01 Ratings
    Malware protection4.01 Ratings10.01 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings10.01 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of OpenText Core Endpoint Backup and Spanning Backup
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    Spanning Backup
    10.0
    1 Ratings
    15% above category average
    SaaS Product Integration00 Ratings10.01 Ratings
    Multiple Data Restoration Options00 Ratings10.01 Ratings
    Data Auditing and Search00 Ratings10.01 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings10.01 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupSpanning Backup
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Keepit
    Score9.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupSpanning Backup
    Likelihood to Recommend
    7.0
    (23 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.7
    (6 ratings)
    9.0
    (1 ratings)
    User Testimonials
    OpenText Core Endpoint BackupSpanning Backup
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Kaseya
    The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Kaseya
    • Set it and forget it. Easy set up and it runs daily behind the scenes.
    • Restore holds record relationships.
    • Restore can merge records easily.
    Incentivized
    Read full review
    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Kaseya
    • Better support/phone support
    • The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Kaseya
    No answers on this topic
    Usability
    OpenText
    No answers on this topic
    Kaseya
    It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Kaseya
    I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Kaseya
    Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    Kaseya
    • Allowed us to restore our data various times with minimal costs
    • Gives us great piece of mind with the regular scheduled backing up
    • Pretty simple to set up and configure. Easy integration with SFDC
    Incentivized
    Read full review
    ScreenShots