OpenText Data Protector vs. Unitrends

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Data Protector
Score 4.9 out of 10
N/A
OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A
Unitrends
Score 8.2 out of 10
N/A
The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
Pricing
OpenText Data ProtectorUnitrends
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText Data ProtectorUnitrends
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
OpenText Data ProtectorUnitrends
Considered Both Products
OpenText Data Protector

No answer on this topic

Unitrends
Chose Unitrends
We used Data Protector for at least a decade before moving to Unitrends. we like DP a lot but at time of migration they didn't have a few features for virtualized items. I understand DP does not. If DP had the needed features we would have probably stayed with DP. Luckily …
Chose Unitrends
We still use Data Protector for some older servers that cannot be migrated to Unitrends and also in the past used Veritas.

Top Pros
Top Cons
Features
OpenText Data ProtectorUnitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
OpenText Data Protector
8.2
10 Ratings
1% above category average
Unitrends
7.8
359 Ratings
4% below category average
Universal recovery7.86 Ratings7.3301 Ratings
Instant recovery7.78 Ratings8.0289 Ratings
Recovery verification9.04 Ratings8.0287 Ratings
Business application protection7.99 Ratings6.5261 Ratings
Multiple backup destinations8.89 Ratings7.9267 Ratings
Incremental backup identification8.04 Ratings8.2337 Ratings
Backup to the cloud7.75 Ratings7.2212 Ratings
Deduplication and file compression8.29 Ratings7.2325 Ratings
Snapshots8.45 Ratings8.0242 Ratings
Flexible deployment8.25 Ratings8.15 Ratings
Management dashboard7.55 Ratings8.05 Ratings
Platform support8.37 Ratings9.05 Ratings
Retention options8.87 Ratings8.15 Ratings
Encryption8.05 Ratings8.04 Ratings
Best Alternatives
OpenText Data ProtectorUnitrends
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenText Data ProtectorUnitrends
Likelihood to Recommend
8.3
(10 ratings)
8.0
(371 ratings)
Likelihood to Renew
8.4
(6 ratings)
8.9
(25 ratings)
Usability
8.0
(7 ratings)
8.2
(14 ratings)
Availability
9.1
(1 ratings)
6.2
(2 ratings)
Performance
8.2
(1 ratings)
5.6
(2 ratings)
Support Rating
6.7
(7 ratings)
7.9
(23 ratings)
Online Training
-
(0 ratings)
7.1
(2 ratings)
Implementation Rating
9.1
(2 ratings)
8.7
(12 ratings)
Configurability
9.1
(1 ratings)
7.1
(2 ratings)
Contract Terms and Pricing Model
7.7
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
5.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
3.8
(2 ratings)
Professional Services
7.5
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
8.2
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
8.2
(2 ratings)
User Testimonials
OpenText Data ProtectorUnitrends
Likelihood to Recommend
OpenText
Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
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Kaseya
We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
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Pros
OpenText
  • It is very reliable on the server side to provide a trustworthy back end.
  • The install was simple and provided an easy way to install and backup Unix servers.
  • The support was always helpful and responded quickly.
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Kaseya
  • It has fully automated and customizable dashboards that can run with less administrative attention.
  • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
  • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
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Cons
OpenText
  • Increase the range of support for new platforms.
  • Improve the attention of support cases in terms of speed of attention.
  • Keep me better informed of the latest solution updates.
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Kaseya
  • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
  • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
  • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
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Likelihood to Renew
OpenText
It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
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Kaseya
We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
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Usability
OpenText
Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
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Kaseya
I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
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Reliability and Availability
OpenText
No answers on this topic
Kaseya
The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
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Performance
OpenText
The Reporting-Server and the Reports depend on the settings.
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Kaseya
The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
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Support Rating
OpenText
It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
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Kaseya
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
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Online Training
OpenText
No answers on this topic
Kaseya
It was sufficient to get started. It was not super deep. We called support often to get going.
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Implementation Rating
OpenText
Pick one person to help you through the process.
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Kaseya
The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
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Alternatives Considered
OpenText
When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
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Kaseya
Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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Contract Terms and Pricing Model
OpenText
Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
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Kaseya
No answers on this topic
Scalability
OpenText
We use the tool in different installations and combinations of functions and hardware.
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Kaseya
Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
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Professional Services
OpenText
The professional services had some details of low promptness in the attention of cases.
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Kaseya
No answers on this topic
Return on Investment
OpenText
  • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
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Kaseya
  • It has saved some deleted file server data for our business department.
  • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
  • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
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ScreenShots

OpenText Data Protector Screenshots

Screenshot of Reporting Dashboard