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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText MBPM

    Score7.2 out of 10
    N/AOpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.N/A

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    OpenText MBPMProcessMaker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText MBPMProcessMaker
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText MBPMProcessMaker
    Considered Both Products
    OpenText
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    OpenText MBPMProcessMaker
    Reporting & Analytics
    Comparison of Reporting & Analytics features of OpenText MBPM and ProcessMaker
    Feature
    OpenText MBPM
    7.0
    3 Ratings
    10% below category average
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards7.93 Ratings8.811 Ratings
    Standard reports9.02 Ratings8.811 Ratings
    Custom reports4.03 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of OpenText MBPM and ProcessMaker
    Feature
    OpenText MBPM
    7.3
    3 Ratings
    13% below category average
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer8.13 Ratings9.99 Ratings
    Process simulation7.13 Ratings8.28 Ratings
    Business rules engine9.02 Ratings9.99 Ratings
    SOA support6.02 Ratings9.910 Ratings
    Process player7.02 Ratings7.98 Ratings
    Support for modeling languages8.02 Ratings00 Ratings
    Form builder6.93 Ratings7.88 Ratings
    Model execution6.13 Ratings8.28 Ratings
    Collaboration
    Comparison of Collaboration features of OpenText MBPM and ProcessMaker
    Feature
    OpenText MBPM
    7.6
    3 Ratings
    9% below category average
    ProcessMaker
    -
    Ratings
    Social collaboration tools7.63 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of OpenText MBPM and ProcessMaker
    Feature
    OpenText MBPM
    6.0
    2 Ratings
    30% below category average
    ProcessMaker
    -
    Ratings
    Content management6.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of OpenText MBPM and ProcessMaker
    Feature
    OpenText MBPM
    -
    Ratings
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    API for custom integration00 Ratings7.93 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of OpenText MBPM and ProcessMaker
    Feature
    OpenText MBPM
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling00 Ratings8.23 Ratings
    Decision Modeling00 Ratings8.23 Ratings
    Code-Based Automation00 Ratings8.03 Ratings
    No-Code Automation00 Ratings7.63 Ratings
    Best Alternatives
    OpenText MBPMProcessMaker
    Small Businesses
    Process Street
    Score8.2 out of 10
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText MBPMProcessMaker
    Likelihood to Recommend
    7.1
    (5 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    8.2
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    6.6
    (5 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    User Testimonials
    OpenText MBPMProcessMaker
    Likelihood to Recommend
    OpenText
    Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
    Incentivized
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
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    Pros
    OpenText
    • Complex routing of tasks based on calculated criteria
    • Linking between tasks and accessing relevant information
    • Organising, scheduling and prioritising
    • Different views for different people
    Incentivized
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    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
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    Cons
    OpenText
    • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
    • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
    • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
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    Likelihood to Renew
    OpenText
    There are other products that seem to be a better fit for future initiatives.
    Incentivized
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    ProcessMaker Inc.
    We are happy with this product
    Incentivized
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    Usability
    OpenText
    Although it is intuitive to use it does require training
    Incentivized
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    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
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    Support Rating
    OpenText
    Great customer service for an API support related query
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Alternatives Considered
    OpenText
    We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
    Incentivized
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    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    OpenText
    No answers on this topic
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
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    Return on Investment
    OpenText
    • The development of the ticketing system has enabled us to greatly improve customer relationships
    • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
    • Management information from the system has improved decision making
    Incentivized
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    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
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    ScreenShots