OpsCompass vs. OpSmart Cloud Management vs. Rubrik

We previously had separate products to manage Azure and AWS, each with different capabilities, and it was very complex for our team to go back and forth and try to make sense of each environment. OpsCompass is very well suited to give you a single view of our entire cloud environment. OpsCompass also brings excellent compliance policies. We were not highly skilled with these policies, but the product made it easy to perform an assessment of our current state and identify areas where we had non-compliance issues. CIS policies were a great area to start and we later tried the Microsoft 365 policies, which were also helpful. More policies would be great to see.

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

Incentivized

• Quick inventory of all my cloud resources
• Detects changes to my cloud resources--including the source of the changes (user or system)
• Cost impacts of changes to my cloud infrastructure

• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

Incentivized

• I would like to see more integrations to help surface alerts. Slack would be great, as an example.
• An imbedded tour or onboarding would help our new users, but overall, the product is pretty easy to figure out

• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

In this price range, we didn't find any other tools that provide this degree of cloud resource visibility. It's been an efficiency game-changer. I hope we'll see new modules as they expand their features to include active resource management policies. They've done such a good job of anticipating the needs of our CloudOps team, I plan to evaluate those new features (if/when they arrive).

Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

• Our team was able to do roughly 30% more with the product. The automation helps us spot issues without a lot of manual work
• We identified changes that would have had a massive cost impact--spinning up or forgetting about infrastructure we didn't need.
• OpsCompass prevents configuration drift and maintains a healthy state across multi-clouds.

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized