TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Oracle CRM On DemandPipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Oracle CRM On DemandPipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandPipedrive
    Considered Both Products
    Oracle
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    Features
    Oracle CRM On DemandPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management8.025 Ratings8.724 Ratings
    Workflow management9.024 Ratings7.821 Ratings
    Territory management8.024 Ratings6.514 Ratings
    Opportunity management8.025 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings8.864 Ratings
    Contract management9.024 Ratings8.317 Ratings
    Quote & order management10.023 Ratings7.314 Ratings
    Interaction tracking9.024 Ratings8.521 Ratings
    Channel / partner relationship management10.023 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management10.024 Ratings4.76 Ratings
    Call center management10.023 Ratings1.15 Ratings
    Help desk management9.024 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management8.024 Ratings7.549 Ratings
    Email marketing9.022 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management9.023 Ratings7.964 Ratings
    Billing and invoicing management9.022 Ratings4.15 Ratings
    Reporting9.023 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting10.024 Ratings7.719 Ratings
    Pipeline visualization6.623 Ratings8.268 Ratings
    Customizable reports9.024 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields9.024 Ratings8.664 Ratings
    Custom objects9.024 Ratings8.554 Ratings
    Scripting environment5.820 Ratings1.04 Ratings
    API for custom integration9.023 Ratings7.646 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability10.022 Ratings6.112 Ratings
    Role-based user permissions9.025 Ratings7.360 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data9.018 Ratings1.15 Ratings
    Social engagement9.018 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation9.022 Ratings3.67 Ratings
    Compensation management9.020 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Pipedrive
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access9.018 Ratings8.261 Ratings
    Best Alternatives
    Oracle CRM On DemandPipedrive
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandPipedrive
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Oracle CRM On DemandPipedrive
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot