What users are saying about
110 Ratings
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Score 8.5 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization.
Babette Ten Haken | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Pipeliner CRM
8.4
Customer data management / contact management
Oracle CRM On Demand
9.3
Pipeliner CRM
8.6
Workflow management
Oracle CRM On Demand
8.9
Pipeliner CRM
7.6
Territory management
Oracle CRM On Demand
9.3
Pipeliner CRM
8.1
Opportunity management
Oracle CRM On Demand
9.2
Pipeliner CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Pipeliner CRM
8.3
Contract management
Oracle CRM On Demand
7.8
Pipeliner CRM
7.6
Quote & order management
Oracle CRM On Demand
8.5
Pipeliner CRM
9.6
Interaction tracking
Oracle CRM On Demand
8.3
Pipeliner CRM
7.7
Channel / partner relationship management
Oracle CRM On Demand
8.2
Pipeliner CRM
8.6

Customer Service & Support

Oracle CRM On Demand
8.4
Pipeliner CRM
9.3
Case management
Oracle CRM On Demand
8.5
Pipeliner CRM
9.1
Call center management
Oracle CRM On Demand
8.7
Pipeliner CRM
9.1
Help desk management
Oracle CRM On Demand
8.1
Pipeliner CRM
9.6

Marketing Automation

Oracle CRM On Demand
8.9
Pipeliner CRM
8.0
Lead management
Oracle CRM On Demand
8.9
Pipeliner CRM
7.9
Email marketing
Oracle CRM On Demand
8.8
Pipeliner CRM
8.2

CRM Project Management

Oracle CRM On Demand
8.7
Pipeliner CRM
8.6
Task management
Oracle CRM On Demand
8.3
Pipeliner CRM
7.9
Billing and invoicing management
Oracle CRM On Demand
9.6
Pipeliner CRM
9.1
Reporting
Oracle CRM On Demand
8.2
Pipeliner CRM
8.8

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Pipeliner CRM
8.7
Forecasting
Oracle CRM On Demand
8.7
Pipeliner CRM
8.8
Pipeline visualization
Oracle CRM On Demand
8.6
Pipeliner CRM
9.0
Customizable reports
Oracle CRM On Demand
7.9
Pipeliner CRM
8.4

Customization

Oracle CRM On Demand
8.4
Pipeliner CRM
8.4
Custom fields
Oracle CRM On Demand
8.9
Pipeliner CRM
8.6
Custom objects
Oracle CRM On Demand
8.1
Pipeliner CRM
8.0
Scripting environment
Oracle CRM On Demand
7.9
Pipeliner CRM
9.1
API for custom integration
Oracle CRM On Demand
8.7
Pipeliner CRM
7.9

Security

Oracle CRM On Demand
9.4
Pipeliner CRM
8.2
Single sign-on capability
Oracle CRM On Demand
9.0
Pipeliner CRM
8.3
Role-based user permissions
Oracle CRM On Demand
9.8
Pipeliner CRM
8.1

Social CRM

Oracle CRM On Demand
9.8
Pipeliner CRM
8.1
Social data
Oracle CRM On Demand
9.8
Pipeliner CRM
7.9
Social engagement
Oracle CRM On Demand
9.9
Pipeliner CRM
8.2

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Pipeliner CRM
8.6
Marketing automation
Oracle CRM On Demand
8.5
Pipeliner CRM
8.1
Compensation management
Oracle CRM On Demand
8.7
Pipeliner CRM
9.1

Platform

Oracle CRM On Demand
9.3
Pipeliner CRM
8.9
Mobile access
Oracle CRM On Demand
9.3
Pipeliner CRM
8.9

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Pipeliner CRM

  • Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field.
  • Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants.
Simon Tarh | TrustRadius Reviewer

Likelihood to Renew

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Pipeliner CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use.
Hamza Naeem | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Pipeliner CRM
8.3

Likelihood to Renew

Oracle CRM On Demand
Pipeliner CRM
9.1

Usability

Oracle CRM On Demand
9.0
Pipeliner CRM

Implementation Rating

Oracle CRM On Demand
10.0
Pipeliner CRM

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