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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Planview PPM Pro

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    Planview PPM Pro is a cloud-based project portfolio management product that gives PMO leaders, project managers, and resource managers a centralized system to manage project portfolios, resources, work intake, financials, and reporting in one place. Portfolio and Project Management Organizations manage their full project inventory, including proposals, active projects, programs, and portfolios, within a single structured system …N/A
    Pricing
    Oracle CRM On DemandPlanview PPM Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandPlanview PPM Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—PPM Pro offers flexible pricing based on user types.
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandPlanview PPM Pro
    Considered Both Products
    Oracle
    No answer on this topic
    Planview
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    33 Answers
    Features
    Oracle CRM On DemandPlanview PPM Pro
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Planview PPM Pro
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Planview PPM Pro
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Planview PPM Pro
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Planview PPM Pro
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Planview PPM Pro
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Planview PPM Pro
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Planview PPM Pro
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Planview PPM Pro
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Planview PPM Pro
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Planview PPM Pro
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Planview PPM Pro
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Best Alternatives
    Oracle CRM On DemandPlanview PPM Pro
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Microsoft Project Server
    Score5.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Bubble PPM
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandPlanview PPM Pro
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.8
    (68 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (13 ratings)
    Usability
    9.0
    (2 ratings)
    7.2
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.9
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.9
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Oracle CRM On DemandPlanview PPM Pro
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Planview
    PPMPro is well suited for tracking new product introduction projects, as well as process changes. It serves to reliably track ongoing action items, issues, resource allocations for projects. Areas where PPMPro is less appropriate for use: Project to project dependencies, automating action item notifications on multiple platforms, integrations of PPMPro into other platforms PMO typically uses (like MS Projects, Teams, ppt, etc)
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Planview
    • New request workflow/kanban board helps visualize where new requests are in the process of the quote to cash/request to completion
    • The time tracking tool is tied directly to project tasks for seamless integration of time tracking, estimates, and actuals
    • The reporting capabilities and ease of use has allowed us visibility to data that we never had before
    • The tool is easily configurable by Administrators. We can add fields, change reports, add new dashboards within hours vs. days of trying to track things manually
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Planview
    • The base API is not a REST based interface and is difficult to use for integration with other systems in the enterprise.
    • The UI for the maintenance of the task schedule for projects can be a bit cumbersome , although the spreadsheet style editor helps somewhat. The Gantt view is not interactive.
    • The workflow engine is designed only for initial project intake, and does not allow for an integration of the work flow with the project from start to end, so it can't be used for routing artifacts like change requests, ancillary project approvals, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Planview
    Because I never evaluated other tools, I would be open to considering others. Given our establishment with Innotas and the value it has provided us, separating from it would cause some organizational discomfort. However, if a tool existed with a more intuitive interface for manipulating the data and factors of projects and resources, I would be very interested.
    Incentivized
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Planview
    PPM Pro has very effective process capabilities around Project, Demand, and Resource Management as well as Reporting/Dashboards. Very stable platform, never any downtime. We now also have PPM Pro Sandbox which we have leveraged for any new major developments such as Request Management.
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    Planview
    Innotas is very rarely down if at all.
    Read full review
    Performance
    Oracle
    No answers on this topic
    Planview
    No issues with overall response time and performance. There have been some occasions where a Report could take few minutes to render but this is vary rare. No integration issues...
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Planview
    Their ability to assist and answer questions when needed is incredible. They create innovative ways to share information and help customers trouble shoot. I didn't give it a ten because I believe they could do a better job of personally reaching out to customers and providing improvement guidance based on where the customer is at and their needs at the time
    Read full review
    In-Person Training
    Oracle
    No answers on this topic
    Planview
    Tim Srjezter was an excellent trainer.
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Planview
    It's been since 2009. A lot has changed. We have not grown as much as we could have because of executive backing.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Planview
    Microsoft Project does not integrate the data or provide meaningful dashboards. We needed a tool that could manage a portfolio of projects versus just a single project view. In addition we needed a tool to track financials and internal effort all integrated into one product. Planview PPM Pro addressed all of our needs
    Read full review
    Contract Terms and Pricing Model
    Oracle
    No answers on this topic
    Planview
    I have no issues with current licensing and renewal terms...
    Incentivized
    Read full review
    Scalability
    Oracle
    No answers on this topic
    Planview
    We have always used PPM Pro across multiple Business Units and Business Functions and have never encountered any scalability issues. PPM Pro offers flexibility in how the various Entities are configured across the Enterprise
    Incentivized
    Read full review
    Professional Services
    Oracle
    No answers on this topic
    Planview
    Very effective and flexible - we obtained a pool of consulting hours that we can use at any time over 12 month period. Consulting topics can vary as we explore new functionalities in PPM Pro. Very easy to schedule ad-hoc time with PPM Pro consultant
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Planview
    • Planview PPM directs all the resources in the right channel, hence, credible performance.
    • Planview PPM initiates proper time, and resource tracking and hence is friendly for company functions.
    • Planview PPM is competent in managing diverse projects, and this offers highly sustainable business continuity.
    Incentivized
    Read full review
    ScreenShots

    Planview PPM Pro Screenshots

    Screenshot of What-If scenario planning for analyzing resource capacity and demand.Screenshot of Portfolio Prioritization using Predictive AnalyticsScreenshot of a true top-down portfolio structure to categorize and align work to corporate goals and objectives.Screenshot of resource focused dashboards and reports that enable complete visibility of where resources are being deployed and the demand for them in the future.Screenshot of configurable reports and dashboards that can be shared among team members or stakeholders.Screenshot of Portfolio Prioritization using Predictive Analytics.