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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    ProContractor

    Score2.6 out of 10
    N/AProContractor is a Cloud-Based Solution for Estimating, Project Management, and Accounting. Designed to improve visibility and profitability across construction businesses, ProContractor™ by Viewpoint is a cloud-based software solution for estimating, project management, and accounting. The user can manage the entire project lifecycle from bid to cash in a single solution. Built to be flexible and scalable, ProContractor allows users to go all-in-one, or build a complete solution…N/A
    Pricing
    Oracle CRM On DemandProContractor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandProContractor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandProContractor
    Considered Both Products
    Oracle
    No answer on this topic
    Trimble Viewpoint
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Oracle CRM On DemandProContractor
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Viewpoint ProContractor
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Viewpoint ProContractor
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Viewpoint ProContractor
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Viewpoint ProContractor
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Viewpoint ProContractor
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Viewpoint ProContractor
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Viewpoint ProContractor
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Viewpoint ProContractor
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Viewpoint ProContractor
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Viewpoint ProContractor
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Viewpoint ProContractor
    9.1
    5 Ratings
    26% above category average
    Employee demographic data00 Ratings10.04 Ratings
    Employment history00 Ratings10.04 Ratings
    Job profiles and administration00 Ratings10.04 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.83 Ratings
    Organizational charting00 Ratings9.12 Ratings
    Organization and location management00 Ratings7.84 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.12 Ratings
    Payroll Management
    Comparison of Payroll Management features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Viewpoint ProContractor
    8.7
    5 Ratings
    24% above category average
    Pay calculation00 Ratings9.05 Ratings
    Support for external payroll vendors00 Ratings6.03 Ratings
    Off-cycle/On-Demand payment00 Ratings7.83 Ratings
    Benefit plan administration00 Ratings8.04 Ratings
    Direct deposit files00 Ratings10.05 Ratings
    Salary revision and increment management00 Ratings10.04 Ratings
    Reimbursement management00 Ratings10.05 Ratings
    Asset Management
    Comparison of Asset Management features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Viewpoint ProContractor
    5.0
    5 Ratings
    31% below category average
    Tracking of all physical assets00 Ratings5.05 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Viewpoint ProContractor
    6.8
    5 Ratings
    12% below category average
    Dashboards00 Ratings9.14 Ratings
    Standard reports00 Ratings7.04 Ratings
    Custom reports00 Ratings5.04 Ratings
    Data exportability00 Ratings6.05 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Viewpoint ProContractor
    7.2
    6 Ratings
    6% below category average
    Plan distribution & viewing00 Ratings6.53 Ratings
    Plan markups & sharing00 Ratings6.53 Ratings
    Issue tracking & punchlists00 Ratings7.85 Ratings
    Photo documentation00 Ratings7.85 Ratings
    Jobsite reports00 Ratings5.05 Ratings
    Document sharing00 Ratings2.16 Ratings
    RFI tools00 Ratings7.84 Ratings
    Collaboration & approvals00 Ratings7.44 Ratings
    As-built drawings00 Ratings9.12 Ratings
    Mobile app00 Ratings7.84 Ratings
    Submittal design and management00 Ratings9.13 Ratings
    Checklists00 Ratings7.82 Ratings
    Meeting Minutes00 Ratings7.82 Ratings
    Specifications00 Ratings9.12 Ratings
    Change orders00 Ratings7.05 Ratings
    Estimating
    Comparison of Estimating features of Oracle CRM On Demand and Viewpoint ProContractor
    Feature
    Oracle CRM On Demand
    -
    Ratings
    Viewpoint ProContractor
    7.3
    6 Ratings
    3% below category average
    Takeoff tools00 Ratings7.23 Ratings
    Job costing00 Ratings6.06 Ratings
    Cost databases00 Ratings7.05 Ratings
    Cost calculator00 Ratings7.04 Ratings
    Bid creation00 Ratings9.03 Ratings
    Best Alternatives
    Oracle CRM On DemandProContractor
    Small Businesses
    Salesflare
    Score10 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandProContractor
    Likelihood to Recommend
    10.0
    (26 ratings)
    5.0
    (8 ratings)
    Usability
    9.0
    (2 ratings)
    7.7
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.7
    (6 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle CRM On DemandProContractor
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Trimble Viewpoint
    It is appropriate for the size and scale of my company - 150 projects a year that has a lot going on a multiple lines with each project. However there are many features and things that go unused with the software, because of how tinkery it can be. For example - our company needs a positive pay file, however we had to employ an outside service provide to create the file within the system. Same with a Backlog - the system kind of has a report but then again it has to be manipulated in order for it be of use. It gets the job done and has the reports needed to submit for certified payroll to the state, which was why we purchased Viewpoint ProContractor, however its ease of use is one of its biggest downfalls.
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Trimble Viewpoint
    • Procontractor is great with direct imports from CAD files.
    • It is great with balancing sites or specific areas on site.
    • Procontractor has multiple views and reports that help you to view the dirt movement on the site (grid, profile, 3D).
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Trimble Viewpoint
    • The program is siloed, so connecting to other software or databases is not going to happen.
    • When hosted, the program can run slow.
    • The program is not going to perform complex accounting tasks with subledgers.
    • The program does not do much in terms of HR other than payroll.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Trimble Viewpoint
    No answers on this topic
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Trimble Viewpoint
    I give Viewpoint ProContractor a 10 out of 10. This system is user friendly to help keep me organized on a daily basis. I can find everything I need daily with this system. I am able to look up our subcontactors, vendors and clients I need to find quickly. I am able to see bills that I need to pay as well as invoices that I need to send out.
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Trimble Viewpoint
    When something isn't working, you can contact support who will gladly remote into your system and try and work out a solution. Though several of the issues we encountered, they were not able to fix and had to submit for further review. While some were eventually rectified in updates, it takes time for these to be addressed and implemented.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Trimble Viewpoint
    No answers on this topic
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Trimble Viewpoint
    Procore beats Viewpoint hands down but can integrate well with Viewpoint Vista accounting software. I think that if the Viewpoint software was more flexible if they were more interested in patches, updates, and hearing customer feedback in the way the Procore does, that they would actually have the opportunity to corner the market.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    Trimble Viewpoint
    • Overall it allowed us to go electronic for certified payroll allowing us to be more accurate in reporting which was a giant win for the company
    • It's viewable pay estimates with dates and records of payment are crucial to a company like ours that relies on a general contractor and the state for payment of EADA quantites
    • Negatively training is not the easiest for the company and therefore onboarding new employees with no experience with the software is time consuming and difficult.
    Incentivized
    Read full review
    ScreenShots

    ProContractor Screenshots

    Product screenshot